I give 5 stars to the instructors. Great teachers. Awesome people. I had Zee, Alex and Brandon. They all were great. I did most of my lessons with Alex so I can really say that he was great - taught me everything I needed to know to pass the test but also to be a good driver. He was very patient with me even when I was freaking out every time I had to switch lanes ;-) I also had Brandon for the day of the test and he was awesome. Prepared me PERFECTLY for the test. When I started with the test, I felt confident (even thought I tend to stress about most things). Passed it no problem. The parking technique they teach you makes it basically impossible to screw it up (at least on the test, I don't know about real life parking). I agree with the rest of the reviews - the scheduling part of this driving school is incredibly bad and dysfunctional. That is why I gave only 4 stars. They say they call you "the day before" your lesson - I never got a call from them before 8pm for a lesson happening the next day (sometimes they called me at 10pm). SO, yes, technically, it's the day before but... If you miss the call... forget it... even if you call back and leave messages, they don't necessarily call you back ('cause it's freaking 10pm on a Friday night so...). One time they actually just never called me so my lesson didn't happen. And be prepared to have to be flexible on the time you'll get your lesson - you can't be like "I want Friday at 5:18pm" cause basically they'll just give you whatever time they have available and it's take it or leave it. Also, if you want to have the same instructor, ou REALLY have to make it clear (like "I WON'T GIVE YOU MY MONEY if you don't give me my instructor). On the phone when you book your lesson, if you ask for a specific instructor, they'll tell you "ok, not a problem" but then when they call you "the day before," whoever is doing the scheduling then won't have the information you gave to the first person about the instructor you wanted... you get the picture. My advice is to call them the day before your lesson (like early afternoon) and try to have them schedule you right then (say like "I have something at 4pm so I just want to make sure my lesson is before 4pm. Do you have anything betweek 10am and 12pm...?") I don't know if it always works, but it worked for me a couple times. I would just keep calling them back until they tell "ok you're scheduled for xx time tomorrow". I still think the price difference between this school and the other schools (the other schools I checked were about $130 for two hours) makes it worth it despite the scheduling none-sense. read more

I had a very bad experience with this school today 5/3/26 at 1pm the crazy thing is I wasn't the client.I was practicing parking with my daughter and this guy pulls up next to us and starts cursing at us to move our car he calls me all kinds of bad words even called me a nigger this was crazy I felt bad for the kid in his car trying to learn but instead he gets a hostile instructor he was yelling in my face cursing up a storm I don't understand how someone can be so angry about a parking all he had to was wait or say something a bit more professional not saying the F-words and N-words but that didn't happen I told the driver to chose a different school because that was unacceptable The drive was an Indian male he drove a newer Mazda model grey in color cx-30 license plate Nbf-9950 Zero rating read more

I was practicing how to parallel park with my mother and had seen no one was moving so we moved on to the second spot to park. That's when an instructor from this school started beeping and yelling at me threw the window, I could tell he was angry while the student looked very concerned and uncomfortable. This is when my mom got out of the car and he started yelling at her and called her the hard r!! He got very confrontational with her more than once! This obviously made the student uncomfortable and nervous while trying to learn. Which is unfair to him because your instructor shouldn't be harassing someone over a parking spot! read more

Made appointment for my daughter. The lady who handles the appointments called (with the driving school number) a few days prior and left a voicemail to see if she wanted to change her schedule. My daughter called back and said no and they agreed to keep the time. On the day of, no one showed up. We called back and the same lady claimed that she called to confirm and since we didn't pick up she cancelled the appointment. We stated we received no phone call from the driving school, and when asked if she left a voicemail, she said she did. We stated we did not get another voicemail, to which she became so rude and intolerably indignant that we just said thank you we will go elsewhere and hung up. Would NOT recommend this company unless you want to wait around for no one to show up and then be treated disrespectfully. read more

TERRIBLE! DO NOT USE! Completely incompetent customer service. They do not call back when trying to schedule an appointment. No one answers the phone and they will only text with you. Takes weeks to MAYBE get a driving time. The one lesson we had ended with the car breaking down a half an hour away. The trainer was very kind, but car had a dent and large scratch. Also, there was another teen driver in the car, which I have never experienced with my other kids. That was not disclosed. DO NOT USE THIS COMPANY. read more

The administrative staff may not have all their ducks in a row, but you need to look past that and get to the drivers. Zee is the best! I was ready for my test in 3 lessons. Zee really makes you feel comfortable when driving. It was like driving with one of my friends because there was always a conversation going. And even though we were talking, he was still 100% with giving me pointers and pointing out things I could improve on. I was able to parallel park the car on my second try, and nailed it every time after. I could not have made a better decision when I switched driving schools. As far as the staff, if you're firm and persistent, then they shouldn't be too much of a problem. When I booked appointments, I always called a day or so later to confirm that they got the day correct and that I was booked with the same driver. The only other thing I didn't care for was that they give you your appointment time the day before. But seriously, go here, and ask for Zee. You'll never regret it! read more

My wife's initial experience was good. Driver Mariya was on time and was courteous. The price is very reasonable. They do require 2hrs minimum of driving lesson. read more

My god. The customer service is incompetent, very unfriendly, rude. I'm not sure how these guys are in the business.

Had a drivers test scheduled for october 27th, which was a saturday. I called these people a week prior to my test and wanted to set up an appointment, they said they'll call me back later the same day. I never got a call back. The next day i called again and told them i never got a call back, the lady that answered was really rude to me and told me that i should have called them to remind them about it. She eventually took my information and told me they would get back to me before the end of the day. I have not heard from them since. The date is now October 28th and still haven't heard from them, I ended up calling a different driving school called "Professional driving school" who charged the same amount for their services ($70/2hr). I called them on Friday 26th and had one 2hr lesson that same day. Took the test with them the next day on saturday. I passed my test once and currently hold a Pennsylvania drivers license. If these people work for you, then please feel free to give them a good review, they obviously did not work for me, so i'm sharing what i experienced with them. read more

I called them the day before my test. They did call me back and confirm the appointment for 1 hour prior my exam. They got here earlier than planned and we had more time to practice before the exam. Abrahim (my instructor), was really helpful. As a bonus when I was waiting for the bus after getting the DL he was still around the area with a student and gave me a ride home. I'm had a great experience and I do recommend them. read more

I had a two hour lesson and it went well, then I had an hour lesson right before my test and passed! They provided a great car to practice in and my instructors Brandon and Abraham were great and made me feel confident behind the wheel! read more

Prompt and reasonably priced. Lisa was a great teacher! I feel way more comfortable on the road already and will take a few more lessons for sure to be ready to drive, even though I could probably pass the test. Highly recommend. read more

This Driving school in Philadelphia, PA leaves a lot to be desired in terms of customer satisfaction and professionalism. I had two different instructors. The first one, name started with an O wasn't so bad. He was attentive and quite professional acting compared to the second one name Ryan who was nice but extremely unprofessional. He constantly played with his phone and new watch gadget. He put his feet up on the dashboard and just seemed too lax about his job instructing. I am okay with casual but that was ridiculous. He's young so maybe if he were trained properly he would know better how to act professional. Also they (both of them) were ALWAYS LATE even at road test time. I think that is indicative of poor customer consciousness. Respect people's time. But they sure aren't lax about taking your money fast enough. I asked Ryan for receipts, he said okay but I never got them. Poor way to do business. I don't know why this site is saying from San Francisco, CA but it should be from Philadelphia, PA. read more

Very knowledgeable, friendly, and reasonably priced. Excellent value! I was looking into driving school for my niece and an employee, and I had to stop right here! Look no further! Safe Driving School is the way to go! read more

No call no show the day of my appointment. Dissappointing. The people in the office don't seem very professional. This appointment has been established for a week so I don't understand how this happened. read more

Horrible service!!! Used them for their test package B for 80 dollars and wasted my money! My instructor Ryan showed up late was on his phone the whole time and gave me no time to get used to the car. I paid for 30 mins and got less than 10. I wouldn't dare recommend them it use them again! Stay far away they are only concerned with collecting your money. read more

I could kick myself for wasting money on those people! Take my advice and pay the more expensive price and get professional reliable service. Safe driving school is run poorly and some of the instructors are anything but professional. I mean the guy had his feet up on the dashboard. This young man was playing video games most of the time while I was driving and would look up ever so often. He had a terribly lackadaisical attitude that I know wouldn't fly if he got a job in another kind of business, totally unprofessional. The training is not consistent between the instructor either. Worst of all, they were always late! Made me late for my road test too. It was all their fault and they do not refund money when they are late. They claim you can still practice before the test so they don't have to give you any money back for their tardiness. I got fed up with those yahoos and used another more expensive driving school and passed my test with no problem. read more

Worst experience ever with a driving school. They called the day before to confirm, I missed the call and they did not leave a message so I could return the call. They cancelled my appointment without telling me and when I called to speak to Supervisor they were conveniently unavailable and was going to call me back. I called them all day and never received a call back. They don't even deserve 1 star. read more

I give the instructors 5 stars; however, the customer service gets negative 5 stars. There is one girl who is nice; however, there is one girl who answers the phone, aside from being extremely rude, who rushes through the phone call because she obviously doesn't want to talk to anyone and ends by saying "we will call you back the night before your lesson." Right. Yea, no one ever calls back because you were never even put on the schedule. She also claims to be the "boss and manager" when you ask to speak to her manager. When you call to schedule a lesson, bypass the rude person who answers the phone, and either call back on a day she isn't working and/or just take it on yourself to ensure your lesson is scheduled because the actual lesson is really good. Bill is especially nice, patient and professional. It is just a shame that one face of the business is not reflective of the positive experience you receive from the actual lesson. read more

The young lady that answers the phone is very rude and I am sure she does not know how to effectively communicate with customers. Save yourself the hassle, so not worth it. read more

My young son B . took his driving lesson & passed ! I love this driving school ! I called a few before choosing them for my 17 yr old son & I was impressed by their price , the timely call back & friendliness of the driving instructor . My son had 6 lessons with Z , I met him first lesson & he was very nice & explained everything to me as I was a nervous mama of course . My son said he was very patient with him & knowledgeable ,he taught him how to parallel park like a pro . Driving with Z he said was a breeze , he was never nervous & he made him feel confident in his driving skills . It paid off !!! Abraham the owner went with us to his driving test & he did an hr lesson with him before hand .Abraham was confident he would pass no problem & sure enough he was right ! Without a doubt I highly recommend this Safe driving school! Thank you Z read more

This school has horrendous customer service. I was lied to and told that I would be getting my lesson but my teacher never showed up. I am only 16 years old I saved up some money from working so that I could learn to drive. I stood out on the corner at my designated time and the teacher was a no show. I paid my money prior to the lesson and I never got it back. The manager kept making excuses and when I asked to be given a free a class because of the no show and the manager told me no. I would have liked to be refunded but I still haven't received my money back. I was scheduled for the whole month and when I told the manager that I wanted to at least be given an hour complimentary to make up for the no show teacher he told me to go to another school because he wasn't gonna ask the owner if I could have the free hour. read more

This place is terrible !!! I scheduled my drivers test a month in advance .. Called the driving school a week in advance to be able to take my test and when it was time for the driver to pick me up he was 45 minutes late ! I spoke with the woman who answers the phone and she is horrible ! I informed her of the situation and she brushes me off saying "oh well he was probably stuck in traffic". This place is unprofessional and a waist of money ! Don't even bother using this place read more

Had a two hour lesson with Zee. Showed up a little bit early which was fine with me. Gave me great pointers and made me feel more confident in my driving skills. I was able to tackle the blvd and 95 in the same day which I have been very nervous about doing. Also perfected parallell parking. He broke it down step by step. Funnily enough we were behind another beginner(with another driving school) so it turned into a lesson of what not to do. Got home safely and would definitely recommend this place. Although I do agree with other reviews about the lady answering phones. Very rude and unprofessional, I didn't know what to expect from the instructor but I was pleasantly surprised. read more

I only gave four stars because the customer service sucks!!!!!!!!! However I did pass my exam and I'm super excited Any advice I would give is to have tough skin cause they can get a little rude but they do help you a lot! read more

Ibrahim is a great teacher! Alicia calls you back the day before your lesson to confirm. I mastered parallel parking in one shot! I'm telling you he's good! read more

its a great driving school the prices are definitely reasonable the instructors are great when u schedule your training ask for Abraham ill definitely refer safe driving school to friends and family read more