Love this shop!! It's conveniently located right outside of Kleber Kaserne. The owner and workers…read moreprovide outstanding customer service and get things done in a timely manner.
They do better than the on post alteration shops from what I heard. They also know how uniforms should fit and recommend honest feedback. For example, the other day my friend bought pants to get altered and when she brought them over to get fixed they told her she got the wrong size and told her what size she should get so that they fit her properly and so that she wouldn't waste money on extra alterations. I thought this was outstanding, they could've just charged her for the alterations she wanted done and made more money but they helped her and to me that showed great customer service, and shows that they're not just there to make money but to really help people.
The first time I came here, I needed my dress pants (ASU's) cleaned and pressed. When I got them back they had more than one crease... I told him there can only be one crease and that it needed to get fixed. The second time I got it back, it had another crease! Total of three... The owner felt terrible and asked for one more try, the last time I came back for the pants, it had only once crease. I don't know what they did but they fixed it! They really aim to please, and to me, this shows they really do deserve a five star rating. When it comes to their job and customers, they put one hundred and ten percent into quality work and customer satisfaction. Also, they're prices are reasonable, some would say, fairly cheap! Can't beat that.
