I called Beaver State 2 days before my USAA auto policy was scheduled to renew. Our rate went WAY…read moreup when our 16 year old started driving in May. Stacey was excellent to work with, she quickly found us a much better premium with Progressive for both home and auto. She took care of everything and I had a new policy in place the next day. It was my first time working with a broker and the service was fantastic.

I had Kelsi Stamm look for the best deal on home policy after Travelers Insurance did not renew my…read morepolicy for no reasonable reason. I was very stressed and Kelsi was a wonderful person to work with and was able to decrease my stress. Kelsi is very professional at her job along with being very likable. She has a get the job done type of attitude and will call you right back if you need to speak with her. I am so lucky to have her as my Insurance agent. Thank-You Kelsi!

My partner was trying to get insurance through Eva, he got an online quote from her yesterday, we…read morewaited quite a while to hear back from her because we were trying to purchase a car and leave the lot today. We went to another local agency because it was nearly closing time and we wanted to make sure he would be able to leave with the car today. She finally calls back while we're at the other agency and was not happy to hear that, says 'I don't do business like that,' and proceeded to hang up in his face. Extremely unprofessional. 'Like a good neighbor' Eva's not there.

Eva Westbrook was very nice and comforting, it seemed like she had true passion to help me out.read more

Nick did good! Reduced my family's insurance package by a nominal amount. Willing to work wit you,…read morebut you just have tell him what you want. He will work with you!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Salem, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Looking for home and auto insurance recently and I'm so glad I called Dale Henson…read more He was friendly and answered all of my questions. I had quite a few of them. He also got me a great price. I am so happy about our decision to go with Allstate thanks to Dale. Also, Deborah his office manager was awesome. She helped me when Dale was on the phone with other clients. She helped answer my questions about insurance but also other local business recommendations. They are an awesome team!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Salem. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Salem residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Salem today.

Shane was excellent! He called me on the phone when I requested it because I had some questions…read moreand quoted exactly what I wanted. I bought the policy from him and he even helped me with the phone app when I had an issue with it. I highly recommend Shane at Uptown Insurance!

I can't recommend Andrew's services highly enough! He's been so helpful, responsive, and…read moreknowledgeable. I have my homeowners, auto, and business insurance through Uptown, and he's been so quick to explain things clearly whenever questions have come up. The speedy responses are especially helpful with my business needs, as I regularly have contracts that arise that require updates to my business insurance. I've tried going the DIY route in the past with insurance, but never again . . .

Everyone is very nice in this office. They saved me over $1000 a year between my car insurance and…read morehome owners insurance . I was with farmers for over 20 years and has no idea how much I was over paying . Wesley offered to write up a quote for me and I'm SOOO glad I let him.

I can't say enough positive things about Wes and his staff! All my interactions have always been…read moremet with professionalism, promptness and efficiency. When I recently had to make a claim through my home owners insurance (embarrassed to say) I had no idea what to do and felt so vulnerable, Wes and Mini walked me through the process from start to finish! I realized how important it is to be with a company/agent that you trust. I would not hesitate to recommend Wes Ferguson - State Farm Insurance!

When it comes to insurance, Richard knows his stuff. He's been a part of my family's insurance…read morelives for decades and has been our go-to resource when it comes to Life, Home, and Car insurance. Richard is very straight to the point. In general, he's good with meetings and is quite adept at explaining policies ... concisely. Whether it's his one liner replies via email or 30 second to 1 min phone conversations, he's generally about keeping things brief and is not about lengthy chats. This is not typical for the pace of Salem folks, but I can appreciate it. It's usually best to reach out in the morning versus the afternoons. He gets swamped with calls and tries to get to his emails. For active Allstate customers, the best way to get things going is to have the policy # and question ready upon inquiry. I've been to the office during various afternoons and it's always a crapshoot for his availability, as his receptionist will always remind us. When in doubt, email. The reply might read like a short winded text, but it's a reply no less. Otherwise, a voicemail is the next best thing.

Richard is extremely friendly, helpful, empathetic and goes above and beyond with his customer…read moreservice. I've been a customer for over 30 years and can't recommend him enough.

I had all my insurance with State Farm for years. Home, auto, and extras. This remains the only…read moreagent who has ever denied me coverage. Even the home office couldn't explain why. And then didn't return any of my phone calls. That is, until after I cancelled all coverage and got it easily elsewhere. Denied coverage, and then ghosted. Unprofessional. Avoid.

Just want to thank Teresa Lulay and staff, especially Erin and Colby who I most recently interacted…read morewith. Always willing to go above and beyond to provide necessary information and respond to requests. Highly recommend. Thank you!

My valued State Farm agent, Paul Richter has retired but I have a new recommendation. Ted Ferry's…read moreState Farm office was able to slide in and take over with no interruption. Tim Dady is my personal agent and doing a great job!

Me and my wife have been with Paul for over 16 years. This is our story. We have two cars and a…read morehome. Earlier this year we started shopping for an SUV. I called talked to Paul to find out how much my insurance would change adding another vehicle. Obviously I wanted to know because different vehicles can cost more. I was looking at a Ford Explorer limited. So I asked Paul for a quote. We talked for about 20 minutes. Final monthly cost was quoted at 204 and some change. Not bad only an increase of about 40 dollars for us. It had all the safety feature which we really liked. Picked it up a week later. This of course is where it all goes down hill. I called to add the new vehicle to our coverage. Only to find out the price is actually 261. I'm like no I talked to Paul last week 204 was the quoted price. The response was oh it looks like he forgot to include the home. This was a lie because I know my home insurance is only about 30 dollars. The math didn't add up. Paul never talked to me again only Elizabeth. And she insisted it was for the cars only. These people are shady. They don't care what they quoted or keep track. Price can and will change whenever they feel like it. My advice steer clear look for alternatives. I canceled my insurance with them three days later and ended up saving 130 dollars a month. Do yourself a favor shop around. I guess I owe them a thank you for making me shop around and save money :)

They are very nice and helpful when purchasing insurance. but not thorough when it comes to…read morefinalizing. after 20+ years of business with Country Financial I was left to a collection agency for a huge amount because of penalties. There was no friendly communication letting me know I even had a payment to pay!

Thank you, Kelly, for always answering any questions I had over the last 3 years! Care and follow…read morethrough are sometimes hard to find. I could count on you! Take care! T M