I'm really surprised about all the high-star reviews, because for me, this Hampton Inn is below…read moreaverage. While it is still relatively new, I felt like the room already felt rather tired. I have generally found Hampton Inn beds and pillows comfortable, but these were very UNcomfortable. The room itself was also very small. For our family of 3 with 2 queen-sized beds, there was hardly any space for 2 large suitcases. The bathroom had a roller door that was to save space, I suppose, but did not roll particularly well and came off its track. Hot water was not to be found if trying to shower during "peak" times. Over our 7-day stay, breakfast was also consistently subpar for the usually delicious Hampton Inn breakfast. As far as the good, the bathroom was fine and clean, and in-room fridge and microwave convenient. The location was also convenient to the highway. The staff at the front desk were also extremely nice! Overall, really a miss for me with this Hampton Inn.

Stayed for one night on the way to Naples. Location was fabulous for the River District! Walkable…read morefor sure. Could walk by the water and the concert area. Room was nice. We had a window overlooking the pool on the 4th floor. Street noise was very loud. I would stay in a different area. Nice breakfast and delicious dark roast coffee in the morning.

Nice, clean motel. Fresh carpet, comfortable beds, clean linens every day. Feels like a major chain…read morehotel, not like other motels in the area. The only thing I can think of to complain about was that the flatscreen tv wasn't hooked up properly, which made the picture kinda weird. I would certainly stay there again, as well as recommend it to out-of-towners.

Nice simple, no frills room. Spent two weeks here @ $220 plus tax/week. Small shower, but hot…read morewater. Parking is tight. King size bed

I have stayed at this hotel several times and will never be back. It doesn't matter what door I…read moreenter or exit, 9 times out of 10, there is always someone standing by the doors smoking. The last thing I want to do is smell like an ashtray. This hotel does nothing about it. It should be completely smoke free and it's not. I will pay the extra elsewhere to get a smoke-free environment!

My parents and I along with my husband stayed here for the Thanksgiving break. No regrets! Parking…read moreis plentiful. Checking in was very smooth and easy. We were upgraded to complimentary King Suites (nice little surprise). Every room gets two complimentary bottles of water each day. The rooms are clean and spacious. Included breakfast is delicious and different each morning. We'd happily stay here again!

Was in the neighborhood and wanted to check out this hotel. Friendly staff and good vibes. Love the…read moreneighborhood and surroundings. I'm a Hilton member so will definitely stay when I'm in town again. Great restaurants nearby as well as unique stores.

Love the location!!…read more Corner rooms are very spacious. Everything was clean and staff was nice. Valet was great, already had my car waiting for me in the morning. Room service was surprisingly quick, though the breakfast sandwich was not great. Decent water pressure but I never could get the water hot enough. It was just warm. I love staying in historic hotels but I never could find any plaques or anything to read to get more information about the building. Would have given five stars if the shower was hot enough.

First I was greeted 3.5 foot by 3.5-foot puddle of water to walk through to get to the room. The…read morefloor of the room was so dirty my feet got black after my bath. I saw a connection door in the room that made me nervous since I was alone. The sheet on the bed smelled bad not clean at all. The first night I slept on top of the sheets. The next morning, I asked Lettie a maid I saw to change the sheet and explained to her that the sheet smelled like bad body order. I helped her change the sheets. That night I slept under the sheets I was awakened several times by something biting me. The next morning my left arm was covered in bites. They moved me to another room for the last night. I was unaware of what inspect bite me. The night manager came to the room to give me a trash can since none was in the room. I showed her my arm. She said she had worked there for 14 years and that it was bed bugs. I was alarmed and wanted to leave but where was I going at 12:30 at night. The next morning My daughter talked to the Hotel manager about the problem. She said she had no authority to do anything about it. I have had to go to urgent care now twice with the injury. Not to mention throwing out blankets I just bought, clothes and other things. When I left the next morning at 10:30 I saw mattresses stacked up in two stacks about a story high. I had to buy calamine lotion, oatmeal soak, Benadryl, Benadryl liquid to stop itching and it has been a totally terrible experience. I had stayed in the Wyndham JOHO hotel in Winterhaven before coming to North Fort Myers. That one was so very nice I booked with Wyndham again. This was terrible and I fact that no one did anything to fix this situation tells me you don't care. NO I will never stay here again or will anyone I know. I still have not healed from the inspect bites.

WORST HOTEL EVER. CAUGHT COVID 19 HERE. Staff was alright. Other than that it's dirty absolutely…read moredisgusting here.

Let me start by saying the rooms were clean and the facility itself was nice. However, the…read morebreakfast service was extremely disappointing and poorly executed. The full breakfast setup was present, but there was effectively no usable bread for sandwiches. Instead of standard sandwich buns as shown in your brand diagrams, guests were left with only hard English muffins or crumbly drop biscuits that fall apart in your hands. This made it nearly impossible to assemble a proper breakfast sandwich, which is clearly what the eggs and toppings are intended for. The result was a breakfast that looked complete but functionally was not. I raised this issue directly with the General Manager. She smiled, listened, and placated me, but no changes were made. The exact same situation continued. I observed another guest express the same frustration and receive the same response. There was no attempt to resolve the issue or ensure guest satisfaction -- only acknowledgment without action. Because of this, I ultimately stopped eating breakfast there and chose to check out and stay at my home in Naples instead. My colleague also moved his stay to Marriott due to the same frustration. For context, I am a Lifetime Diamond member and stay at Home2 Suites properties very frequently. This location, unfortunately, does not reflect the standards I normally experience with your brand. The breakfast offering, as currently implemented, feels like a cost-cutting measure that undermines the entire guest experience. The rooms were fine. The service response was not. Leadership that listens but does nothing is not effective leadership, and breakfast quality that cannot be used as intended should be inspected and corrected. I wanted Hilton to be aware of this, as I do not believe this property is currently representing Home2 Suites at the level it should. Sincerely, Rob Lifetime Diamond

We had a good weekend stay at this hotel. Check-in was seamless. Staff was welcoming and friendly…read more-- especially Barbara (manager?) who told me she's a long time Hilton employee. The room was spacious with a king bed. The suites all have nice sized kitchens with a full refrigerator and freezer. They are stocked with cutlery and chinaware, too. This is perfect for families. The bathroom has a large shower. I do miss the individual amenities that hotels used to have. This had the wall containers of shower gel, shampoo, and conditioner. Breakfast was included every day. My only quibble was that the "egg" options and sides were only luke warm and not really hot. One morning we used the waffle iron to heat everything up. But no one went hungry. We'd stay here again -- as it was comfortable and convenient.

Stayed here for 3 nights for an insight conference. I loved this hotel. I do not want to leave. If…read moreI could give it 10 stars, I would!! Pros Checkin super friendly. Offered water and a cocktail! Told me all the info I needed and made an excellent lunch suggestion. Gym nice and nice size (4 treadmills, 3 ellipticals, diff types of bikes, including a working recumbent bike. Lobby bar Amazing view from my room. Clean room Soft towels Cutest best makeup mirror! Great coffee shop in lobby Great restaurant on site (Ellie Mae's- separate review) Beautiful rooftop bar Amazing amount of hot water and amazingly hot. And I mean HOT water. Finally a hotel gets it right!! Valet fast and friendly. Cons l The gym is on the same floor as meeting rooms. (Didn't affect me but would suck if I had meetings at the time I wanted to workout.) Weird artwork placement - it's like they put up the art then added the furniture.

I've been coming to the Luminary Hotel since it first opened, and Felix is a big reason I keep…read morecoming back. He is an outstanding bartender who consistently creates a welcoming and upbeat atmosphere. Felix is friendly, quick with a joke, and genuinely attentive. He remembers people, engages in real conversation and makes every visit feel personal. One can tell he takes pride in what he does. Whether the bar is busy or slow, he goes out of his way to make sure everyone is having a great experience. It's rare to find someone who blends skill, personality, and hospitality this well. If you stop by, make sure to sit at the bar and say hi to Felix. He sets the tone for the entire place.

We were pleased with staff and the room. Location was a little farther from my venue but all went…read morewell. We would stay here again.

The hotel called early in the day of check in. They were overbooked and wanted to make sure that we…read morewere still coming. We got to the hotel about 3 pm and there was a problem with our room. Apparently the people before us had a dog and when they checked out the animal smell was still in the room. The hotel staff apologized, offering us snacks and drinks while another room was cleaned for us. They went out of there way to help us have an enjoyable stay! Great customer service.

This is a beautiful former home built in 1912. The property was beautiful and immaculate. They…read more have great attention to detail. We stayed in the Flamingo Room. It has a comfortable king bed and a shower/jacuzzi tub. The bathroom has beautiful furnishings. Breakfast was wonderful with eggs, bacon, tator tots, fruit and yogurt with several juices and coffee. The gals that are on the property during the day were eager to help us plan our stay. I will definitely return to the Hibiscus House!

We really wanted to love Hibiscus House but unfortunately we didn't get there…read more We've stayed at many Bed and Breakfasts and our favorite thing about them is the intimate experience staying in a home-like environment. Staying here felt like a ghost town. Everything was done via email and lock pad the way an Airbnb would. Breakfast was simply put out and removed in the morning. Never saw people working. The room was spacious and the bathroom was immaculate. That part we loved. The house as a whole was very lovely. Only a 15 walk from downtown. The area is very noisy though. Places to sit outside but not quiet enough to enjoy. A train blasts half the night nearby and a the secret kitchen worker is very loud from 8-8:30 even if you can't see her. Overall I'd give it more of a 3.5/5 if i could be more specific. It wasn't for us but i do think a lot of people would love it. Be warned that they market it as a B&B but it's closer to an Airbnb.

Avoid this facility at all costs. The photos speak for themselves, I believe…read more In a skeezy area, dirty and when we asked folks in the parking what rate they paid, they were all different but $100 away from what we were gouged. They'll use the excuse that the hurricanes have forced this, however we met NO hurricane displacees staying here. They'll tell you this is the reason for the pricing. Just find another place. Criminals.

Booked the hotel in Sept 2021 for our trip in 2022, knowing it was a budget hotel. In the past…read morewe have stayed at budget hotels in Destin and sorrounding areas. We don't usually spend a lot of time in our room so we never go all out on spending big money for hotels. Here are the pros and cons of my (currently) week stay at this hotel. -- Pros: * local to anything you need restaurants and stores. * affordable * outdoor pool that's clean * nice view of the river and city * clean mini fridge and microwave * small newer upgrades * housekeeping * front desk are respectful * free breakfast Cons: * roaches (picture attached) about sh*t myself when I was eating and set my sandwich on the nightstand to see one crawling up * shower faucet is backwards (cold is hot and hot is cold) * poor tv connection as the channels go on and off * wifi has not worked since arriving despite asking for assistance with password * (I asked for no housekeeping services for the week) housekeeping continued to knock daily. They entered despite us being gone and left a note on the bed(picture attached) However, they took the trash next to the door. * stained bed sheets * front desk shared to much personal information, like they're submitting their two week notice for a better job with better management. * spider webs above 2 out 4 lamp shades * spider and web in the corner in bathroom * plug in next to sink does not work * no coffee maker * beds are very springy and worn Unfortunately, due to more cons than pros even for the price this is not a hotel that I will be staying at again in the future. Not that it matters but I am a front desk manager at an IHG hotel where I'm from and would've booked one except I booked and paid for this stay before I started this position. Each hotel has a set of standards and this hotel certainly tried, but needs to teach their staff how to clean and inspect along with genuine care for their guests.