WELL, THEY DID IT AGAIN!!…read more I previously wrote a review about my experience with Dr. Bebeau. This time, my wife needed surgery for a cracked tooth and abscess. Once again, Dr. Bebeau and his staff were compassionate, warm, thorough, and professional, proving that my prior experience at this incredible practice is merely their norm and not a lucky event. As I noted in my prior review, I am an eye doctor in Scottsdale and I know how hard it is to make this level of service look so effortless. They have truly mastered that skill. Great care, and also great people everywhere in this practice!

I have always been extremely anxious about surgery, so the thought of needing oral surgery was…read moresomething I dreaded for months. From the moment I walked into Dr. Bebeau's office, however, I felt genuinely cared for and supported. The office was spotless, which to me reflected the professionalism and attention to detail of the entire practice. I appreciated that Dr. Bebeau took a panoramic X-ray during our first consultation. He carefully reviewed it with me, projecting the image onto a large screen monitor and walking me through both the good and the bad. He answered all of my questions thoroughly, and I never felt rushed. The entire staff was kind, compassionate, and understanding. I made it clear that I was anxious, and they took plenty of time to explain every step of the process, including costs and estimated out-of-pocket expenses. I was treated like a person, not just another patient. I also cannot say enough good things about the anesthesiologist. He was outstanding. He explained everything clearly, answered my questions, and helped put me at ease. His calm demeanor gave me confidence that I was in good hands. Dr. Bebeau was equally impressive. The surgery went smoothly, and my recovery was much easier than I expected. His staff checked in with me regularly, and follow-up questions were welcomed anytime, whether by phone or text. What stood out most, was the level of care throughout the entire experience, everyone was professional, attentive, and genuinely cared that I was comfortable and informed. This is clearly a premium practice, and the quality of care reflects that at every step.

Do NOT go here. I contracted a life threatening dental infection under their care, and their…read moredelayed treatment increased the severity of the infection. The wisdom teeth removal performed at SSA has led to chronic health issues.

Dr. Gassman is a very skilled surgeon with a wonderful 'chairside' manner and friendly, helpful…read morestaff. I had an abscess tooth which was not a candidate for a root canal so it had to come out. Never having had a tooth out I was extremely stressed (an understatement) but I had the IV sedation which made this whole thing do-able for me. I also got a bone graft, and Dr. Gassman's work was exceptional. I had no pain even after the numbing wore off that evening and no swelling. Dr. Gassman has my full endorsement, and also my appreciation for doing such a fantastic job on something so important. I am editing this just to add that the people complaining about fees, I was charged exactly what I was quoted at the initial consultation. I imagine Dr. Gassman is not the cheapest option, but seriously, I do not want bargain dental surgery! You get what you pay for!

There was a time when I felt lost, overwhelmed, and unlike myself. Reaching out to this therapist…read morewas one of the best decisions I ever made. From day one, I felt heard, supported, and understood. Their compassionate and professional approach helped me work through some of the toughest moments in my life. With their guidance, I gradually regained my confidence, hope, and emotional balance. If you're facing depression, anxiety, or personal challenges, I highly recommend reaching out. Contact: (415) 859-3976 Highly recommended.

Everything went well, I was pretty down on smiling in general and hated gaps between my gums and…read moreold crowns .. so had easily set up time with ProSmile to look at and give me recommendations for new one. It was easy to schedule I got reminders, the office sent me estimate and we got it done! Thanks ProSmile...

Dr. Smutko is rude, disrespectful, condescending and accepts zero responsibility if there is a…read moreproblem. I have filed a complaint against Dr. Smutko with the Arizona State Board of Dental Examiners. On February 11, Dr. Smutko performed a tooth extraction, bone graft and placed a membrane due to a sinus perforation evidenced on a scan my dentist provided. Dr. Smutko said I had an infection and that she had cleared it. On 2/13, I called to ask if the very considerable pain I felt was normal. On 2/14, I asked if an antibiotic might be helpful given that there was an infection. She ASSURED me I did not have an infection and that everything was fine, She said that an antibiotic would "only serve as a placebo."   On  2/18, I complained that I could not manage the severe pain with medication. She lectured me that it had been a "simple procedure," which completely contradicted her earlier statement that it had been a "complicated procedure" due to the tooth's proximity to the sinus cavity. " On 2/21, I called and asked for an appointment. On 2/25, again, I questioned the possible need for an antibiotic. I didn't know if I still had an infection but I did know that there was a serious problem. I had spoken to another oral surgeon who said I should have been put on an antibiotic immediately following the procedure. She coldly dismissed me. I asked if she didn't think it was possible that there could be a problem that is not visible to her eye.  She flatly said "no" but reluctantly prescribed an antibiotic. After taking only 4 pills over a 24 hour period, my pain had decreased substantially.   Unfortunately, after a few days, the pain slowly returned, now accompanied by the strong smell of sulfur (research will point to an infection in that instance.) I asked her if it was possible that the antibiotic which seemed very helpful initially, wasn't strong enough and I told her that now I was having to cancel my own clients for my aesthetics business I have owned for over 30 years and losing a considerable amount of income due to this situation. She completely dismissed me, actually rolled her eyes and left the room. I told one of her assistants that I was never returning due to Dr. Smutko's shockingly cold, dismissive and unprofessional behavior. She said that she understood, apologized and told me that "Dr. Smutko believes the body should be able to heal itself." I suppose that explains why the doctor coldly dismissed every question I had. She never took a single CT to see if there was actually an issue causing weeks of pain and suffering. She acts as though she is superior to her patients that their opinions or discomfort are of no merit or importance to her at all. I decided to get a second opinion from a new oral surgeon. On March 4, I went to see Dr. Nelson, for a second opinion. He immediately did a 3D CT scan and determined that there was a substantial issue, either mucus, infection or something in my left sinus cavity, which he called Opacified and Pneumatized left maxillary sinus, which likely explained why I was smelling sulfur and experiencing severe pain. He also checked that the bone graft wasn't contaminated, something Dr. Smutko didn't consider.    On March 6, Dr. Nelson performed a procedure to clear out whatever it was evidenced in the CT. Immediately following his procedure, I no longer could smell sulfur and miraculously felt no pain for the first time in weeks. Dr. Smutko had refused to consider, accept or scan for a problem. While under her care, I was left to suffer for weeks and had to cancel approximately $7,000 dollars of aesthetic procedures income I had on my books. Two different oral surgeons said it was negligent for Dr. Smutko to not to run a single scan for weeks following constant complaints after a dental procedure. Just one scan, less than 10 minutes and she would have had all the evidence she claimed she didn't have, to identify and treat my problem. Dr. Smutko is responsible for the worst medical experience I've ever had.

At last, a Dr. who really cares about a patient. Truly felt that I was not just a person in need of…read moreoral surgery, but that my complaint was legitimate, and needed to be attended to right away. I knew there was a problem, and it was taken care of in a caring and expeditious manner. Dr. Olya is excellent, and I highly recommend her.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I chose this dentist because of all the amazing reviews, and so I thought I'd detail my experience…read morebecause it wasn't as perfect as the reviews make it seem. They seem very knowledgable and seem to know what they're doing when it comes to dentistry, but my concerns are more in the administration side of things. I changed jobs earlier this year and got new insurance with a common major insurance provider, and I needed to get a procedure done. I asked them what the procedure would cost and they gave me a quote, which was already expensive, and I paid that at the time of service. However, when I came in for a routine cleaning 6 months later, they said the insurance "didn't pay as much as they thought" and stuck me with MORE THAN DOUBLE their original quote. I looked into the insurance claim and called the insurance company myself, and the insurance company paid exactly what was according to their billing schedule. There were no surprises. I think the office knew (or should have known, because they're the professionals and this is what they do) that this would happen, and they dishonestly gave me a lower quote, did the service, and then stuck me with the even more expensive bill (but to their credit, they did give me a lower price than what they billed to insurance, but it was still VERY expensive that I was not prepared for). Additionally, I distinctly recall the procedure treated four teeth, but then on the bill and insurance claim, they say they treated six. Unfortunately, I don't really know how to argue this, especially because it happened so long ago. I suspect they didn't contact me about this issue earlier for this exact reason. Again, dishonest. Another concern with this dentist is that it's unprofessional that they use Zelle to get around credit/debit card transaction fees. Every merchant has to deal with card transaction fees, they shouldn't be up-charging that cost and they shouldn't be using Zelle, which is supposed to just be a peer-to-peer payment network. Lastly, as much as I love dogs, I don't think it's hygienic that they keep a dog in their office. In all, I started off loving this dentist, and very disappointed that they turned out to be this unprofessional and dishonest. I'm sad I'll have to go elsewhere from now on.

Incredibly good bedside manner. Wasn't rushed. Fully Addressed my concerns. Good experience from…read morefront desk on. Highly recommend.

Dr. Rabot is hands down the BEST oral surgeon! I dont even know where to begin . (This is a long…read moreone ) 1. I probably have one of the VERY worst dental phobias you can imagine from bad childhood early adult dentist experiences. Im talking trembling , shaking uncontrollably , sweating to the point my glasses would fog up , nausea , heart pounding fear . And that lead to a lot of years of neglect on my part. Ive had a dentist use the max amount of shots to numb me and look me in my face like i was crazy and tell me "sorry I cant give you any more" when I tried to tell them I could still feel it , not a little bit, like fully feel it . Dr. Rabot was the FIRST of many to actually take the time and hear me. Right off the bat he explained that he would try a different technique that required an injection into the back of my jaw and that it would not be the most pleasant but it should do the trick. When I tell you this man did extractions and implants with less pain that ive had for a cavity/root canal/ simple extraction. The whole time talking me thru what he was doing , making sure I was ok and comfortable the entire time. His chairside manor is incredible and he just has a very calming and assuring way about him . 2nd Dr. Rabot has given me several implants and a few weeks into the 3rd one it had failed (it happens) . And it was CHRISTMAS morning , I texted Dr. Rabot early in the morning and sent him a video of me wiggiling my implant with my tounge. His response ? "I can be at the office in 30 minutes , or would you be more comfortable in the hospital setting because we can go there too". ON CHRISTMAS MORNING !! I am not a fan of hospitals so I went with the office. 30 min and he had me in the chair , numbed up , implant out and bone grafting done , 3-4 months later new implant and back in buisness (2nd attempt did not fail ) 3rd EVERY SINGLE TIME he has done any surgery on my HE calls me to check up on me. Not an assistant. 4th he has never made me feel stupid for my insane phobia , only been supportive and understanding. 5th VERY VERY clean office VERY kind staff . I DO not give out 5 star reviews easy . But this one is so deserved . He is a master at his craft and knows and cares very much about the work he does and that shows To the person who complained about having to wait while he ordered his food on vacation in another country .... poor you !!! You had to wait a couple minutes ....... it would have been so much better if you were sent to an after hours answering service or a voicemail right ? Cause thats what most Docs will do. Im not sure what other option he could have provided to you for immidiate help other than hospital . He was out of the country, the fact he answered the call at all shows you exactly the kind of Dr he is . The kind that always puts his patients first.

Dr. Lamb and his team did a great job! I really appreciate the professionalism, skillful surgery,…read moreand ability to get me in quickly to remove a wisdom tooth. After the first day, I was surprised that the pain level was very tolerable and by two days in, I didn't need any medication and the extraction site was only mildly swollen and tender. Today, I'm coming in for my two week follow-up and I have almost no discomfort at all. Also, on the same day as the procedure, Dr. Lamb himself reached out to see how I was doing. I really appreciate the kind follow-up and all his efforts. Dr. Lamb, although soft-spoken, is very experienced, caring and professional. He will put you at ease. I highly recommend this oral surgery office!

I have had a bump on my tongue for a couple of years. My dentist was watching it and was not…read moreconcerned. But, recently, I bit it HARD and kept biting it. It was on the right side. It became really uncomfortable and my tongue would swell. This was not the first time this has happened. So, I was nervous. Dr. Lamb was fantastic! He was quick, caring and kind. Today is day 2 and I'm doing fine. Susie, his Nurse, AWESOME! Love her! She's funny, efficient, great at her job! The front office staff, wonderful. I would 100% recommend Dr. Lamb to anyone!

So fast and painless. Best dental experience of my 52 years! Every staff member is kind and…read morefriendly. You will truly be happy if you choose Pima Dental.

I previously had all of my upper teeth redone by Dr. Willman and invested a significant amount of…read moremoney in the process. She did outstanding work, and I truly appreciated her care. Dr Willman is no longer with the practice. Huge, enormous, gigantic loss for Pima Dental. About four months ago, I returned because I needed to molars extracted. Let me note that after the extractions I had fully intended beginning work on all my lower teeth, fully expecting to make another substantial investment. This practice is not inexpensive... in my view it is extremely overpriced (especially after I share what happened below). I was prepared to pay another substantial amount to complete my treatment. I did miss one appointment due to a personal emergency. I attempted to call but was unable to get through, and at the time my focus understandably had to be on the emergency. At my next scheduled appointment, I drove over 45 minutes from north Phoenix. I arrived and had X-rays done, and then met with a dentist who informed me that two teeth would need to be extracted by an oral surgeon and that the procedure could not be done there. While the dentist was courteous, the appointment ultimately resulted in a two-hour round trip simply to be referred elsewhere. I wish this had been communicated to me beforehand. As I was leaving, I was stunned when I was told not to leave and was informed that I owed a $50 missed-appointment fee. Mandy, the office manager, whom I had worked with before made it be known that I needed to pay $50. What disappointed me most was not the amount itself, but the complete lack of empathy or discretion--especially toward a long-standing patient who had already invested heavily in the practice and was prepared to invest significantly more. I understand that offices have cancellation policies. However, patient relationships should involve more than strict enforcement of fees. In my experience, this practice places profits above patient goodwill and patient satisfaction. Between the high costs of treatment and the rigid handling of this situation, it left me feeling that policies mattered more than people. As a business owner myself, I believe long-term trust, empathy, and relationships are what sustain a practice--not nickel-and-diming loyal patients. Unfortunately, this experience has led me to seek care elsewhere for the remainder of my treatment, and I will not be recommending this office moving forward ever again! I hope this feedback is taken constructively. My initial experience here was excellent, attributed primarily to Dr Willman, which makes this outcome all the more disappointing.

I absolutely loved my experience here! Everyone was so kind and welcoming, especially my hygienist…read more She was the sweetest, and I loved her pink aesthetic which it made the visit feel fun and inviting. I also really appreciated that the entire staff was female. It made me feel much more comfortable, especially since I've had negative experiences with male dentists in the past. Very clean and friendly pupper !! The only downside is that it's definitely on the expensive side, but I understand it's a high-end practice in Scottsdale. They're also incredibly busy, I had to wait about eight months for my appointment, but I can see why they're so booked. In the end, it was worth the wait. My teeth are clean, healthy, and I had a great experience!

As you will see from my profile, I don't usually leave negative reviews. But After several years…read moreof trying to make it work, finally had to leave this extremely disappointing office. This is not the dentist for you if you are a basic patient that doesn't have serious dental issues or need cosmetic surgery or appliances. They don't take care of you or treat you if you aren't making money . The only bright spot is the front desk and the hygienists who are excellent despite the dentists being inattentive and uncaring. I switched to this dentist (Dr Bri) several years ago after moving here and having a multi year relationship with my prior dentist. While Dr Bri was fine at the beginning, everything became progressively worse over time. This office is a money making machine that only cares about selling you cosmetic dentistry and services you don't need. They did this to me and my kids, each of us getting separately estimates for 20k of cosmetic work every time you go in for a tooth cleaning. Another friend left the practice after having the same experience. I stayed on bc I felt it was fine to say no to cosmetic work but ultimately was relegated to worse and worse service. Several times, and maybe all of the last four visits, I had to ASK to see the actual dentist. They tried to send me on my way after the hygienist cleaning. I was asked if I had a particular issue and said- no I just think the dentist should look at your teeth during a dental exam. Terrible customer service. Worse, last time I was there, they had someone who I don't think had ever seen a tooth doing flossing and other basic work (it wasn't the hygienist). She kept skipping teeth and had no clue what she was doing. It was almost like a joke. Then when I asked to see the dentist, I found out she wasn't even there that day. Why even schedule me for an appointment? It was ridiculous and the final straw. Side note: They also refused to send X-rays to my oral surgeon bc I wouldn't sign up with their surgeon who wasn't covered by my insurance. My surgeon had to take new X-rays. What a racket. Again The only reason for not giving one star are the front desk and hygienists who are excellent. I consider the dentist a long term and personal relationship. I went to this office for years and had absolutely no relationship with Dr Bri. The customer service is poor unless you need major work done. Find another office if you are just an ordinary person with good teeth that need to be cleaned.

Beware! I was referred to Oral & Facial Surgeons of Arizona to see Dr. Golding for evaluation of a…read morelump on my gum. My visit lasted approximately five minutes, and I was told the issue was TMJ -- which was completely unrelated to the reason I was there. There was minimal examination and no meaningful discussion of the actual concern that prompted my referral. The following day, I sought a second opinion from another oral surgeon, who was surprised that my condition had not been properly evaluated or treated. The difference in thoroughness and concern between the two appointments was significant. I then attempted to resolve the billing issue directly with the office. For nearly two months, I repeatedly reached out to billing and was told the person in charge was on leave. After finally getting in contact with her, she was extremely rude and stated the charges were non-negotiable, insisting that Dr. Golding did everything "appropriately." When I explained my concerns and the circumstances, I was told I would be sent to collections -- which ultimately happened. I was sent to collections for over $750 for this brief consultation that did not adequately address the medical concern I was referred for. Being sent to collections under these circumstances is incredibly disappointing and stressful. Patients deserve to feel heard, thoroughly evaluated, and treated with professionalism -- both medically and administratively. I cannot recommend this office based on my experience.

They charged me $617 for a consultation despite the pricing never being disclosed to me during the…read morevisit.