I went to a cosmetic dentist at Confidental Dental Clinic on recommendation of one of my friends. I…read morewas not happy with my smile as it was dull due to tooth discoloration. After discussing my oral desires, the cosmetic expert at the clinic treated me with eth complete smile makeover process and today I am a much happier person with more self-esteem.

Truly Horrific Experience…read more I first contacted Prodental in May 2017. I booked an appointment and was sent emails with two different appointments - one of the many examples of their shockingly poor administration, which unfortunately is putting patients at risk. I had my first appoint and was told I was suitable for treatment. I was booked in for a scan and another appointment with the dentist for the following week. I had the scan and returned to dentist expecting treatment to start. Instead he took a look at my scan, said I was suitable for treatment based on my results, that I did not need a further CT scan and that I could be booked in for an implant. I was in and out of the treatment room in about a minute. I was then booked in the extraction and implant six weeks later. 3 days before my implant I received a voicemail saying I needed a CT scan - despite previously being told that it wasn't necessary. I had to take time off at short notice for the scan - and was also charged more than I was quoted for the scan. 4 hours before my appointment I received a call from Prodental telling me that I couldn't have the implant at the appointment because I now needed a bone graft. I spoke to the practice manager Nicola Burgess to try and understand what was going on. Like other reviewers of this surgery have experienced, she started shouting at me down the phone, saying it was my fault for not having had a CT scan insisting that all implant patients have one. When I asked her why the dentist said I didn't need one and why, if all patients have one, did they not book me in for one, she kept shouting over me. She was extremely aggressive. I was given no pre-information prior to the surgery telling me if, for example, I should avoid any medication or whether or not I should eat. The extraction of my tooth was, in the words of the dentist 'traumatic'. Now, I love going to the dentist - and I have a great dentist. I typically don't bother with injections (although they don't bother me). The bone graft surgery was brutal. I could feel and see thick thread pulling hard against my lips as I was stitched up and at the same time the dental nurse kept pushing the suction tube so far back I kept gagging. Four times I had to push her hand back. After the surgery I was given no post-treatment guidance to take away. I was given a prescription for 4 items including anti-biotics and steroids. I asked where there was an open pharmacy (it was almost 7pm) and was told 'round the corner'. I had further appointments for check-ups that took me into the following year. I would book 9am appointments but no-one would be at the surgery including during the snow. My gum was opened up a further three times and not once was I given information before the appointment. In November 2017 I was given a document with pre-surgery information 4 minutes before I went in. It contained information I should have had in advance and information I needed afterwards. After signing the form (which I annotated to show I had only just received it 4 minutes before) they took it away from me so I still didn't get the post-surgery care information. That form stated that I should have been accompanied and I was not. I had the impressions taken for the crown in on February 7th. It takes two weeks for the crown to be made but they made an appointment for 3 weeks later due to the snow. The appointment was postponed repeatedly . On 16th March I received the following email (copied directly): "Unfortuatly we will need to cancel your next appointment on Saturday 3rd Febuary 2018 @ 11.30 , We have avalibility on Friday 2nd January 2018 6pm where we can move your appointment." I had to continually chase them to find out what was happening. Finally I was given an appointment on 25th April. At the appointment they twice tried to get me to sign a form saying I was happy with the final results - even though the implant wasn't finished and I had yet to go into the treatment room. I notice in responses to poor reviews they claim that other patients who have had poor experiences have signed that form - no wonder if they are that duplicitous. Further, I understood all medical information to be confidential so I don't know why they publish statements about which forms patients have signed. At the appointment my gum had to be opened up again. The receptionist, who had been typing on her computer, came into the treatment room to act as the dental nurse. She did not wash her hands or put on gloves before handling the injection or the scalpel and for some unknown reason kept giggling whilst leaning over my face. The dentist had to keep repeating instructions, as she did not know what she was doing. Again I got no post-treatment information. My gum was painful and so I went to my regular dentist who showed me how to clean the area and what to buy. Avoid.

I recommend staff really nice the dr Deborah very good I am doing a 6 month smile I am very happy…read morewith the results I never had any issues really accommodated with the tomes for appointment s don't think twice and booked Alicia Martínez-lopez

There are about four different dental practitioners in this surgery. I find the care given by my…read moredentist to be of a high quality, the advice given is good and the 6 monthly check up is ok (if the scrap & polish is a bit quick). Hygienist services are available, which you must remember is private care, at which you can get good oral health advice along with good scrapping and polishing if needed. It didn't get 5 stars as you are not able to pay by debit or credit card, cash or check only.

I've been going to the same dentist for more than 3 years and never had a single problem. I…read morerecently moved to a new city and needed to find a new dentist. After reading other reviews, I decided to give this place a try and see what it was all about. And I'm so glad I did!! Everyone is very professional and friendly. I never felt rushed. The office is clean and comfortable. I had a crown done and the whole process was painless, quick, and affordable

I did two fillings at this clinic, both hurt the same way immediately afterwards for years…read more Very pathetic.

I've just had another extremely successful and complicated piece of dentistary completed by…read moreDr.Haider Raza - This man is gifted and is above all a brilliant dentist. Quite apart from his exceptional work - he listens to your needs and readily tries to accomodate what he can. He always surprises me as to what he can achieve and genuinely tries to satisfy ones needs. I've visited many dentists over the years and have never come across one so obliging and great at what he does. So many other dentists just do not consider all the aspects of this very personal work. They just quote the book price and do not think outside the box... Thank you Haider you are a star!!!

DO NOT GO HERE! I have had an awful experience with Vida Dent. They were warm and welcoming up…read moreuntil they had my money, and in a contracted payment plan. I had braces fitted, when they were removed and the bonding removed from my teeth the dentist 'Francesca', chipped one of my back teeth. She told me one price to have the braces removed then when I went back it was another price (higher). I felt very uncomfortable and quite scared to be in her hands in the end. She practically drilled off one of my white fillings. The brace brackets kept falling (literally within an hour of leaving) off which meant delayed treatment and more money spent on appointments and adjustments. My teeth weren't even straight when the braces come off. She sent a free retainer which was great but I've now been in treatment for 1 year and 9 months. It's crazy. I accidentally broke my top teeth retainer so naturally called them to send off for a new one. They apparently no longer have my scans (it was only 6 months ago). And they will do me a 'discount' to come in and have the scans again and order a new one of the reduced price of £150 from £200. I have found a local place for the same price of £150. Awful awful experience. Customer service is rubbish too. Please do not come here.

I had teeth whitening here, a wonderful clinic, I felt very welcome and the staff were very…read morepleasant. As for the teeth whitening, I had it done 3 months ago and the results are still visible. Thank you so much vivadent!!

I know it's a bit weird to review a dentist but, blimey: this one is amazing. It's a private…read moredentist but at NHS prices - mortifyingly, not having been to a dentist in three years, I can't remember how much the damn things are in the first place. My housemate recommended it to me as she got her teeth whitened there (£200 take home) after her new patient exam and clean (£30) which all seemed pretty good value. I went along for the latter and was a bit resigned to yet another hideous dentist experience from hell, but far from it. The studio is very clean and relaxing (looks a bit spa-ish in fact, except filled with posters for good teeth) and Eva, my dentist is blonde, Swedish and knows exactly what she's doing. My exam was very thorough and my clean and polish just showed what a cowboy my childhoos dentist was: I was always used to being poked by that horrible scalpel until I bled, but didn't feel a thing beyond the usual crystals of paste flying around (=as always, that texture is just grim) I was patiently saving up to get my crowns replaced this summer at my old dentist (a squillion pounds, give or take) but am now definitely going to have them at the Dental Studio, £1000 for two porcelain ones. And who knows, I might get my teeth whitened too. God knows I've been grinning like a fool about finding a "keeper" dentist, I might as well make them look a bit nicer.

I have never experienced such great customer service! I was seen by Dr Alex Stogios and his lovely…read moreassistant who took their time explaining the treatment and what my options were. I appreciated their honestly because I felt like I was not rushed into the most expensive treatment straight away. They gave me the best service and amazing value for money. It is so nice to have someone that actually cares. I cannot recommend this practice enough! My best experience with the dentist so far.

Monika is the best hygienist I have seen . She is gentle, kind and funny. She answered all my…read morequestions and gave me tips. I would highly recommend her .

I highly recommend this clinic if you want the best treatments and service. I had a…read moremicrodermabrasion with Isabella. The therapy was extremely knowledgeable, caring, professional and made feel like a million dollars.

"You'll be a dentist - You have a talent for causing things pain!"…read more Remember Little Shop of Horrors and Steve Martin's ever so pleasant (...gulp...) dentist? Remember that horrible creeping fear when you were little and your mum wouldn't tell you why she was picking you up from school early but brought your toothbrush? Remember that cold, clinical waiting room with large posters boasting of the horrors of tooth decay and gum disease if you DARE to have that one sugary snack? Thankfully, Gentle Dental is absolutely nothing like any of that. I hadn't been to the dentist for nigh on 10 years due to a fear of wisdom teeth removal but was forced into action when a chunk broke off from one of my back teeth. Two visits later - one check up and x-ray and one for treatment and I'm back in pain free business with a very sparkly mouth to boot. NHS friendly and as the name says - very gentle, I can't say nice enough things about my new dentist! They even have magazines that men would want to read in the waiting room!

Strong teeth are essential for the sheer amount of eating I plan on continuing to do. So every 6…read moremonths or so I drag myself to the dentist for that ritual of poking, prodding, spraying, and lecturing on needing the floss more often. Let's be honest, we all know we need to floss, but who really has the time or inclination to run a piece of waxed string around your teeth every day? I've been to quite a few dentists (the downside of moving frequently is that you consistently need to find a new one) and Balham Dental Care has provided some of the best service. Plus points: 1) Registration is a breeze and you can print the forms off from the website 2) You can make appointments online 3) They will call you as soon as you make the appointment with any cancellations they have that day in case you want to duck in and get it done 4) It's pretty damn clean (which is an essential element for any doctor or dentist I think yet usually lacking to some degree) 5) They accept NHS patients and are friendly to you if you are one (had a bad experience where quality of service dipped dramatically when I was using the NHS plan instead of private) Drawbacks: 1) It's in Balham which is not convenient for a mid-work day appointment 2) You often have to wait 10-15 mins even if you have an appointment Overall, it's my top choice for getting my teeth looked at and the personal care is definitely top notch.