I used to like this doctors and in fact still do if not for the receptionist. The two blonde haired ones are complete incompetent, arrogant, unprofessional, fish wiving idiots who constantly breach data protection via discussing patients business etc at the top of their fog horn mouths ! The other day they were talking about losing a form for the coroner of all important things. They constantly talk of faxes going astray and i know factually that theyve lost prescriptions etc. Letters are never sent out on time, appointments are never made with outside links ie TGH and getting an appointment there is vitually an impossiblity. I assumed emergancy appointments were meant to be given in " Emergancy " situations but not here, one must be dying on the floor first. These receptionist appoint themselves as the doctors decision makers. I heard them moaning to another patient on the phone the other day about Mrs Sadiq letting them down and never turning up when shes meant to ! They each slag one another off behind their backs and the next minute, are uniting.They need to grow up, get some clerical and social education and LEAVE this surgery. They are bringing it down terribly. God knows how their better halves must go on or worst still thier kids ? Ive NEVER seen a bigger shambles in a surgery in my entire life to be honest ( unless theyre on minimum wage hence putting up with them? ) The third older one used to be ok but now the longer shes there, the other twos characters and way of working is fast catching hold ive noticed. I actually think both the doctors do just fine so why theyve got these two there is a mystery. When a mistake is made do they all blame the other. Their foghorn voices go right through you.I too avoid going there because of THEM and i fell dread whenever i need to ring finding myself having to lie and exaggerate things just to get in. Theyre nosey and want to know things that shouldnt concern them.I have real issues with THEM having access to my personal info ( not doctors receptionistsm just THEM due to their characters and questionable ethics/integrity)I cannot believe that either of them actually have been given jobs in a gp surgery,its remarkable to say the least. Youd assume that if theyve made a terrible mistake then theyd try to make up for it but they dont, in fact they hold YOU accountable for as if their negligence were your fault ! Theyre rude, brash, common, unprofessional , unethical , extrovert , negligent , uncommunicative and unsocial and i am seriously considering changing doctors JUST to get shut of THEM ! It makes me laugh whenever i hear how they deem themselves really " Self important " JUST because theyre gp receptionists as if theyre PA to the queen or something, talk about narcissistic or what ( bet theyll have to look even this up ) read more