Parrington's is a gem of a find in Woking. It's not only a car dealers but also a service centre…read morespecialising in German makes although all cars are seen. The garage will do what it takes to help you out. Whether it's a courtesy car, a lift somewhere or just a bit of advice they'll see you right. This is a place of regular customers and all are known by name. Servicing is efficient and you can often be fitted in as required. Pricing is reasonable - less than a main dealer but not the cheapest. The upside is good service and knowing that you're not being done. No MOTs (these are outsourced if required as part of a service). Parrington's are good at sourcing cars and will give you an honest recommendation. They will buy cars from individuals too and give a good appraisal. Premium makes are a speciality but all needs can be catered for.

I am very surprised at problems described below by previuos post. I have bought 3 second hand cars…read morefrom them and had all my family's cars serviced at Parringtons for over 20 years. I have found them an excellent small family run businness providing a five star service at modest average prices, (and signiificantly less than the dealership garages). The cars I have bought have always proved exceptionally reliaible and any problems / queries dealt with quickly and efficienltly.

I have been dealing with Buckinghams for over 10 years and in that time myself mywife and my…read moredaughter have acquired about 10 cars - never had any problems, the cars are checked and after sales service is excellent, as a designer I am on the road all the time and need to know my back is covered - always happy to help, with everything going huge wholesale its nice to deal with a family business that cares about you and where you are recognized as a person - would have no hesitation to (highly ) recommend and have done so

Recommend greatly a very comprehensive garage outstanding service. Yours thankfully,…read more From Tastytuckers Philip Morris.

I have used Millstream since 2009. I would never entrust the servicing of my car to any other…read moredealership. The service and customer service is outstanding. Diagnosis of problems have always been 100% accurate with costs very reasonable. The team are superb from sales to servicing. Can't recommend them enough and when I decide to upgrade, I know where I will be going!

Possibly the worst experience I have ever had from a car dealership. Being told an hour before…read morecollection that the car has broken down; no communication whatsoever; wrong dates on all the paperwork including the finance deal; to add insult to injury the wheel alignment and balance were so far out that it made traction control come on whilst doing 70mph on the motorway. Took it in to get fixed, they did nothing so I went elsewhere and billed VW. No apology, just a refund. I thought I would go back to see whether it was just a bad time for them and give them a second chance. They outsourced the quotation without telling me and I was quoted over £1k for a tiny repair which cost me £40 elsewhere. If you want to be treated like an idiot who knows nothing about cars, then by all means go to VW in Guildford. Otherwise, avoid like the plague.

I used colbornes and got myself a beautiful new VW...I was very impressed with the service I…read morereceived and the quality of the vehicles I was shown. i would defintiely use them again and recommend them wholeheartedly.

The Wych Hill branch of SMC is the new car sales centre and main dealer for Renault in Woking. It's…read morealso the location of the major servicing centre and parts facility. Staff in the servicing facility are very helpful and will explain what work needs doing in a clear and concise manner. All work is agreed up front. There is a good waiting area with TV, papers, refreshments and even colouring stuff for the kids. Toilets are available. While you wait servicing is possible but so too are courtesy cars and lifts/deliveries as appropriate. All cars are valetted before being redelivered. The new car dealership is equally impressive. Staff are pleasant without being too pushy. Test drives are comprehensive and staff will let you decide what you want to see. You can negotiate here but how sucessful you are will depend on so many factors. The branch offer a great follow up service on both sales and servicing with your satisfaction being checked at all times. Reminders are sent for services and there are often discount vouchers given to tempt you back making the main dealer servicing far more reasonable than is often the case. Recommended.

Full details on http://www.renault-smc.com/ with evidence…read more In 2007 I ordered a new Renault Clio from the SMC Renault Group. A letter was sent out saying order was cancelled (admin error). When I took delivery of the car, the seat, door cards where damaged and there was no fuel in it, this was just the start of three and a half years of living hell. Consider the car has only done 1350 miles and most of these where done by SMC and going to and from SMC. The car was used for my work for a few hundred miles approx where the rear seats where never used the passenger seat was used once and the boot for carrying stock. The dealership SMC Guildford a franchise managed by SMC group that have three other dealerships in Weybridge andClick on car to see details of over 20 Issues two in Woking. The Managing Director Mr James Kimber has never once said sorry and seems to avoid customer contact. I found it difficult to get any sense from the garage. I resorted to corresponding to Black Horse Finance and Renault UK for help but they stood by the dealer and not me the customer. SMC Guildford got to the stage where they refused to work on the car and refused to take it from the AA. It was at this time I was thrown off the premises and started legal action against SMC. SMC stopped trading and closed its doors so I perused Black Horse, there staff moved to their other branches. After a long fight at lots of money a was able to claim through the Financial Ombudsman who found in my favor that the car was not fit for the purpose. Black horse never argued the fact.