Been taking my Kids here since they were born. Dr Jeffers is fantastic and there's rarely much of a…read morewait. Really one of kind in terms of doctors, and her staff is also very nice and professional!!

I am a disabled veteran and a T4 paraplegic. They are supposed to provide a healthcare worker to…read morecare for me 13 hours a week. Recently I have had 3 different caregivers in the last month. I'm trying to get confirmation that I will have one tomorrow because the last two have not completed a week. I don't recommend them.

I had a spinal fusion and Heart Home Health Care Agency provide Nursing, Physical Therapy and…read moreOccupational Therapy. I am so satified with the assistance that was provided to me to help me achieve full recovery during my time of need. They listen and were empathetic to my situation. They provided great advice. I would recommend them without any reservation. Keep up the great work Heart Home Health Agency.

My beloved Aunt Sherry has been at Baywind Nursing Home over 4 years now. During this time her…read moremedical care remains sterling and she has been very happy at Baywind. The Nurses and staff they employ there are exceptional and the reason why! Natalie Gibson, the Registered Nurse on our 300 wing, has been an outstanding, kind and gentle Nurse and a friend to us. She talks with kindness to the patients and the families. She educates us as needed and we consider her our family now too! She loves her work and her patients and she does an amazing job of seeing to what you need. She is a dream of a Nurse. Miranda Gibson, RN, is in Restorative Therapy and is upbeat and cheerful. She makes my Aunt smile and coaxes her to do what she needs to do even on those days she doesnt really want to do it! Garrett, Head of Maintenance, is a very strong and sweet man that fixes whatever needs fixing and feeds my Aunts beloved birds for her every single time. These simple acts of kindness mean so much to us! Maria makes beautiful wreaths by hand that go on my Aunts door and the doors of others regularly. It makes her room feel like a welcoming place and makes our Aunt Sherry so happy! Chelsea in wound care does excellent work too. She notices every detail going on with my Aunt Sherry and no detail gets past her! She can explain it to you too, and I find that so very comforting. The staff are what make Baywind Village a truly wonderful place for my Aunt Sherry to be and we are so deeply grateful to each one of them.

Shacondra Thomas/housekeeper she is awesome. very caring…read moreand sweet to her patients. i feel she really cares about her patients. gives excellent care

The staff here, are amazing! They take the time to explain everything and listen to your questions…read moreand concerns. Kayla is my therapist. She is a sweet young lady who makes you feel comfortable and heard. She talks to you through the process, and remembers you the next time you walk in. If you are looking for someone who cares about you and your health, Kayla is your lady.

I am a patient and am writing to give this facility a 10 star recommendation. The staff is very…read morefriendly, professional, always have a wonderful attitude and answer all questions in a way that is understandable. The facility is very clean. Highly recommend them. Keep up the great work.

I needed care after a surgery, so my husband toured every care facility in the League City area. We…read morepicked the Crossings. This was definitely the best choice. I received wonderful care from all the staff. everyone was helpfull and multi-tasked to help with any request. After being there a month my stay was compete, but I chose to return for continued therapy. I highly recommend The Crossing. ,

During the day, great and friendly care. At night a…read moredifferent story. Really terrible treatment and response time. Do not recommend unless your loved one can fend for them self.

They bill your insurance as though they are a hospital (when they're not) because they're under the…read moreMemorial Hermann umbrella. My bill was outrageously expensive and I got a follow up unexpected bill. I'm going through a miscarriage. I came in for an ultrasound because UT Physicians downtown was booked for the week and they recommended a Memorial Hermann location because they share data/ patient information. This was the closest to me. My out of pocket for the ultrasound at UT Physicians was $50. Here it was $360. Apparently they bill like a hospital but still advertise like a convenient care center. Shady and predatory but unfortunately that's where the medical system is today. No one could explain why/ no one offered payment plans or financial assistance to someone clearly in distress about a $300 bill. Lots of staff laughing and joking behind the desk. I was so frustrated I laid into the front desk staff and a manager before realizing neither of them have any control about how the company bills patients. (Sorry, guys, rough day.) My mom convinced me to go back in because I really did need imaging. Made the decision to never come back after I got my ultrasound. On the way back to the room, though the ultrasound tech said something along the lines of "missed abortion, or what?" Ugh. She was just getting history I guess, but it was loudly in an area where other patients were. Also, when I told her I was in pain she said she had to push hard to get the right angles. Didn't feel reassured or taken care of. Sad because until this facility everyone I'd been to was really nice and professional. The icing on the cake was when I got another bill from some random radiology company for the *interpretation* of my ultrasound. That was another $133. Over $500 for a procedure that would have been $50 somewhere else AND I had a sh***y experience. Already took the survey they sent me so maybe they'll actually do something about it. Don't recommend either way.

My visit went great! I was helped by Heidy and Christine and both made me feel comfortable and at…read moreease. Mammograms are quite uncomfortable but Heidy made it so easy! She was very professional gave me good breathing instructions, helped me with placement, and made it go by fast! Christine was awesome with my ultrasound, she was friendly and professional and helped me feel at ease about the whole situation. Would definitely come back if ever needed, and would def recommend anyone in my situation to come here.

This place looks nice BUT the staff is very RUDE. They just sold the place early this year (2020)…read moreand the phones are not working! After months of complaining they have done nothing. Sometimes no one even answers the main front desk number. We can't talk to our mother because they took the phone lines from the rooms and now the ones they put in place DO NOT WORK! Don't take your loved ones there!

My mother moved into their memory care section after four years at another long term care facility…read more What an amazing bunch of caregivers at Clear Brook Crossing! Their patience and compassion for their memory challenged residents is wonderful. My mother was moved out of memory care, into their long term care, because she was no longer a flight risk. The care in that section was very good but not as attentive as the long term care area. I was thrilled when Meagan said she wanted to move mother back to the memory care section where she still resides. I enjoy visiting her there because I can take her outside to their covered pavilion where she can enjoy sunshine and fresh air.

Would rate them Less than a one. My husband was there for less than 2 weeks before he was…read moreunresponsive and rushed to hospital. They had one RN there , but not on weekends or Holidays. He and I both caught Covid there. One of the nurses there had mentioned to me she was just getting over Covid. They sent my husband for dialysis in Deer Park early in the morning but did not pack him a lunch or stay with him. I was going through skin cancer and could not be there. When I got to his room about 4 pm he was still not back and when he did arrive he was soaked in urine as the dialysis facility did not have anyone there to help him to bathroom. He also had sepsis when he got to hospital. He never completely recovered and passed away. Stay away from Sylvan.

At first the site looked and felt like this was the place for my family member. They start of right…read morewith all PT, OT, and speech therapist you name they have it BUT, its ONLY for about 4-6 weeks. then after that everything else fails. It's like they forgot how they got you in there in the first place..... Promises and reeling family members into that SHIT HOLE of a care facility. The don't care once you have signed all the paperwork, the already see dollar signs. My family member was in this place, and she was sick most of the time. No one would come after the call button not even her yelling for help. She laid in her own urine for 6 HOURS, and nobody checked on her until we the family members checked our cameras that we installed and found this out. That same night they dropped her in the shower, and she broke her shoulder. It was all downhill from here. She never really recovered from the fall. even after the fall NO physical therapy. She was in better shape before we had her admitted her into Sylvan Shores. Today we no longer have my family member with us after 2 months and if we would have known that this place would not be taken care of her like they said they would, we would have never put her in this place. And she still would have been with us. If you are thinking about putting your family member in this facility DO NOT!!!!!!! Horrible, Horrible, Horrible. Staff are all Liars and backstabbing people and try to cover things up like nothing happened. I will try to post some pictures. if you would like proof I have what you need. Look me up. 00000000000000000000000000000000 STARS Ruth Alarcon