Start out this reveiw by stating my home has developed extremely slow to zero drainage in every one…read moreof my 3 bathrooms, kitchen and mother-in-law suite. Have had two other plumbers out, who had great reviews fixing exactly what I felt the problem was. 3 hours later and my bank account $785 lighter from one and 2 hours later and $440 lighter from the other, you would never have known anyone came out to even look at my plumbing.
After much research, BBB, Angi, people I actually know and trust, Brad and Elizabeth at Victory Plumbing and Repair stood out for their plumbing abilities and after talking with them, their love of family.
So Brad got here exactly on time, with quite an impressive trailer full of plumbing tools. Brad started off fully listening to what our problems were and started by visiting each of the bathrooms, then walked outside to find the access points to my sewer drainage system. Eventually Brad selected the entry point at my kitchen outside wall and started "rooting" through the entire drainage system within the house. After fully rooting the pipes over 90', his rooter finally hit the wall of the City manhole outside by the street. Everything should have been cleared and we should have had full flow at that point.
But it was not. It appears that there is a problem with the sewer where my pipes hit the exit point into the City sewer pipes. Much to my dismay as I have had dealings with the City a few times in my 49 years living here in Baton Rouge.
Brad explained to me what he feels the problem is, even wrote up an explanation to tell the City so they will come out and investigate. But of course the City is closed, Election Day.
But before Brad left, he utilized a different type of rooter and again went the full 90' and also hit the manhole pipe as did the first. He was able to clean out a few small things, but again, the drainage was not flowing.
So after nearly 3.5 hours of working at my house, and it's pipes, Brad had to leave as there was nothing else he could have done without the City involved.
So, for all of that hard work, rooting my house not once but twice, with different types of rooters, we were charged for just the diagnostic fees, nothing for the rooter services since it appeared to be a City problem, Brad couldn't help.
Not a single plumbing company that I have ever used in my 71 years of life would have been that honest and trustworthy. Brad felt bad he could not help us, and was disappointed to not have been "VICTORIUS" against the clogs.
Only one thing Brad told me that I was disappointed in about Victory Plumbing....they do not do any re-modeling...only diagnostics and repair.....I was ready to sign them up for a remodeling job on the three bathrooms in my house, once the drainage had been fixed.
Elizabeth, Brad's wife and Victory's Business Manager, called me this morning to give me a list of other plumbing crews that might be able to help, as they have extremely advanced diagnostic tools that would allow them to see into the pipes and locate exactly where the end of the rooters were. This is only if the City pushes back on helping where Brad feels the problem is located.
Victory Plumbing is for real, they are honest and fully trustworthy and I would recommend them in a heartbeat.
