This branch of Ryman is quite a nice branch, and is one of the nicer, larger and more modern branches I have seen, even beating branches in the centres of large townd such as Manchester's 2 branches and Leeds' in the Merrion Centre, which is quite impressive for a branch in Oldham.
My main purpose of visting this store today was to return two lever arch folders which has broken, one with a receipt and one without, the staff were quite helpful in arranging a replacement for the one without a receipt and a full refund for the folder with a receipt.
The staff did seem nice enough but it was frustrating to have to wait a few minutes for the supervisor to process the return, and then wait a few minutes while they find the exact same folder which had broke, they didn't have it in the shop floor and had to spend time trying to find it - They were not able to offer me a product at the same price, such as in a different color.
Eventually they did find it - The service was satisfactory.
The range in the store was quite good to fulfil your Stationery and office needs, pads and pens, printers and ink, and filing seemed to be a strong point.
It is worth noting the store is much nicer inside than it looks and deserves a high three star rating and is probably one of my favorite Ryman branches from the sic that I have visited in Manchester Arndale Centre, Manchester Oxford Road, Leeds Merrion Centre, Rochdale and Wilmslow.
UPDATE: I sadly feel this store deserves a demotion from 3 stars to a single one star, due to my treatment from staff, I was effectively told to not return any more items at this store and shouted at, blaming the entire problem on me when it must have been a problem with the batch and not myself doing anything. I felt the supervisor was just really rude to me, in the way she spoken to me, rather than addressing the problems I reported, she seemed arrogant and rude rather than wanting to fix the issue for myself and future customers. read more