I am a traveling nurse and it was time for my 6 month cleaning. I was able to get in for a visit…read morewhile here. Honestly I've never had a better dental visit. The staff were the friendliest I've ever met. So much positive energy. Also the equipment was state of the art!! Great job!!

Dr. Truong is the best! He is kind and gentle and thorough. Customer service is outstanding. I…read moreactually travel a very long distance to go to this office. It's totally worth it. I've had crowns and cleaning and all kinds of work after neglecting my teeth for years. They work hard to make me feel comfortable and at ease. The office staff is so courteous and professional. I have a favorite hygienist but have never had a bad one! I highly recommend.

My GP initially referred me a to a different endodontist but I had a lot of issues with their front…read moreoffice staff. The estimate and treatment plan kept changing, and I kept getting the run around. I found Dr. Luezas via internet search and was so glad I did! He was very patient and caring and diagnosed my nerve problem and we got it fixed. He checked in with me later that day to see how I was feeling. Office staff also communicated well and explained all the costs up front. Highly recommend Dr. Luezas and staff for any endodontic work. Bonus: his assistance Manny recommended good restaurants in the area!

Dr German Luezas is very caring and professional. I can agree with other reviews that he explains…read morethe process very well and always takes the time needed to get the procedure done the right way every time. This is my 2nd root canal at this location and each visit has been very exceptional. Thank you Dr.Luezas and staff for your help!

Rating a two because I wasn't able to be seen here. Given the fact that the quality of dental care…read moreand the providers could not be evaluated, I believe a rating of one wouldn't be fair. This review is soley based on customer service due to inconsistent information when it comes to accepted insurance. I was referred to Endodontic Associates by my dentist, and I contacted their office on three separate dates, about insurance. My first call was to inquire about the insurances EA accepts. The staff member stated a few but stressed that she really couldn't know for sure. I asked if they accepted Humana, and she couldn't give me a yes or no answer but that I would need to call my insurance to verify if EA was in network. As a medical biller, I totally understood that this uncertainty happens due to the astronomical amount of plans and third-party affiliates. So, as advised, I contacted Humana insurance to verify if EA was in network. They asked for the name of a provider, I gave Dr. Duke's, and I was asked if the address was 4500 Memorial Circle. The agent also named the other providers and stated that "Yes, the providers at that office are in network." After speaking with Humana, I contacted EA for a second time, on June 26, 2024 and spoke with a different staff member. I asked if they accepted Humana Loyalty Plus DPPO, and she kindly told me that she was unsure and that EA has to contact the insurance plans to verify network status when they aren't sure. She further stated that I would need to contact my plan to verify if EA was in network. This was consistent with the first staff member and totally understandable, as I have to regularly contact insurance plans for network status myself. Having already spoken with Humana, I also used their member portal to search for in-network providers, and EA's providers were listed as in network. So, I enrolled in Humana's Loyalty Plus plan. Great! (See images.) Unfortunately, when I called EA to schedule, I was back to square one. I spoke with the first staff member from my original call on June 11, 2024. However, this time, she was quite confident that EA was out-of-network with my insurance company. When I explained that I had been advised twice to contact the insurance about network status and that my insurance has EA listed, she politely replied that "all the girls know we're not in-network with Humana...I don't know why they would have us listed, but if you call your insurance back, they will be able to recommend a provider that is in network." Obviously, that stung because I had already taken her previous advice and the advice of her fellow employee and had done just that. I had contacted Humana and verified that Endodontic Associates was in-network. It is okay if EA doesn't accept Humana, but I chose Humana specifically based on EA's in-network status. I really wanted to see an endodontist at EA as referred by my dentist, and I could have chosen another insurer. Please request that Humana has your practice removed, especially if your staff advises callers to verify network status with their plans.

What a great experience! My daughter was referred here and Dr. Duke took great care of her! We will…read morebe back.

Dr Shadid is a gem! I would recommend him to anybody needing specialty work. My odds were 50/50 on…read moreretreatment and he saved my tooth. He is a wonderful sweet person and an amazing endo. The office staff and assistants were all great too. Highly recommend.

As a restorative dentist I too have dental needs. When I required a root canal I saw Dr. Leseberg…read moremyself. Dr. Leseberg is one of the most technically demanding endodontist, but more importantly he is incredible personable and appropriate with his care. I can say nothing but great things about him.

I was able to get a consult quickly and treatment the next day!!…read more What an incredible doctor and staff! So kind, caring and very much pay attention to detail! You receive estimates on every scenario that could possibly happen and are given time to come to a decision with no pressure whatsoever. They aren't on any insurance plans but will file your insurance for you. Such an incredible feeling to be totally cared for!!

Took my daughter in for a consultation and had a pleasant experience. They were able to fit her in…read morequickly. The whole staff from the front desk to the assistants to Dr. Ball was great. The office was office and updated . Dr. Ball spoke straight forward to myself and my daughter which I appreciated.

I don't get a root canal everyday, thank God, so I don't know how pleasant it should be. I can say…read morethe office is nice and clean. The techs were not what I'm accustomed to. One didnt know what the bony tori in my mouth even was....might need more training. The other didnt care and continued to insist I bite on the x ray film with all my might even when I told her it feels like Im biting on razor blades. She grabbed me by the fat under my chin, shook it and told me that if I would just relax it wouldn't hurt.....you cant relax a bone to my knowledge.My mouth was all torn up by the time I left there. One tech did an additional xray without covering my body with the apron. My mouth hurt for 10 days, but I didnt think too much of it because the xray films were cutting me up. I noticed what I thought was a canker sore on the tori and decided I was going to take off the little white piece because it wasn't healing up..... Lo and behold! It wasn't a canker sore...it was a shard of what was probably tooth material embedded in my gums! Lots of blood came out of the hole and up from my gums under the tooth once I removed it. But man! My mouth felt much better after that! Im sure this isn't the way they typically work, but it was my personal experience. Wish I had a better story to tell!

Came here for a checkup after my procedure because this is a closer location to me. Dr. Bird is…read morevery knowledgeable and talented. I am so thankful that my dentist referred me to him.

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

I have never in my entire life been so humiliated, and treated so badly by people that claim to be…read moreprofessionals. In my opinion the treatment that I received was based solely on my skin color. I was talked to like I was not even human I was told one price but was charged another and mind you I paid out of pocket CASH no insurance no payment plans nothing then for the dentures to not even be made correctly. At the initial consultation I was told that permanent dentures were included in my total pricing but when i went to the appointment that was set for them to be made permanent there was a sudden charge, how ?. So not only am I walking around with "healing dentures " and not the permanent ones I was told came with what I paid I now have to go to another dentist and come out additional money to get permanent dentures. I would never recommend this place to anyone, not even an enemy that's how bad and horrific my experience was with OKC Smiles !

The type of specialty is care dental surgeries, root canals and other like procedures. Dr. Haines…read moredid a phenominal job. I had to go twice. The first time the nerve would not numb up. He sent me away and prescribed some additional meds for the inflammation and returned two weeks later. Today we went right in I got everything done in about two hours. The office staff at this office you'd think they were married they're so efficient, but they're not, just good friends. They know each others patient so that tells me they actually do case reviews together to figure out best treatment options. Imagine that EVERYWHERE!!!???? Thanks Norman Endodontics for you great care.

I found Dr. Brent Haynes to be compassionate, knowledgeable, and professional as he performed a…read moreroot canal this morning. He prioritized not hurting me and explained all the procedures as he did them and checked in with me often to see if I was OK. I appreciated this greatly as I had previously seen a dr who gave painful shots with no warning. Dr. Haynes's assistant was also kind and competent. I enthusiastically recommend Dr. Haynes.

Requires a $240 scan, not covered by insurance, in order to be seen…read more That plus co-pay, you're at $300 out of pocket with zero work done. Makes no sense not to have options for X-rays/scans that are covered by insurance.

I had a failed root canal and was referred to them for extraction by my Dentist…read more They were pushing expensive implants. I did not indicate any interest in implants. I was there to have my failed root canal pulled. They charged me $250 for a 3D xray - I was led to believe that was needed to complete the extraction. I had to pay up front and they said my insurance would not pay for it. The dentist examined me went over my X-ray and said it needed extracted. i knew that already! They were unwilling to extract it that day and fast forward to now. I had difficulty with this office again in scheduling. I gave up and said send me my 3D xray. I then found a reputable Surgeon and took my 3D $250 xray to him. He informed me it was unnecessary and a simple xray is fine. It was then I learned that this office takes advantage of people in pain by pushing expensive unnecessary scans. so if I were going to get implants, this is the last place on earth I would get them. This office has problems keeping Dentists, they have different people every time you inquire.

Love this office-Dr. Sullivan did a root canal on me yesterday and fit me into his busy day. Carla,…read morethe office receptionist, was friendly and helpful and made me feel at ease before the appointment. All of the staff was professional & I wouldn't ever want to go anywhere else-I flew in from the Houston area just to make this appointment. Thanks again, Dr. Sullivan and staff!

From the owner: Endodntist, Root Canal Specailistread more