I highly recommend Impressions Painting. One of the best experiences with a contractor I've ever…read morehad. They are a professional, well-run family business. I recently had them paint the entire exterior of my house, using 3 colors, after a prior painter did not have the skill level to do the job correctly and the results were unacceptable. I needed a company who could correct their mistakes. Impressions did not disappoint and their quote was among the most reasonable after I interviewed 7 other local painters and/or painting companies! (I also had Impressions do some interior work and the results inside are excellent as well).
The owner, Emmanuel, and I did an initial walk around, and he captured everything in our contract. He is very thorough, professional, and very knowledgeable. He listened to me carefully and provided feedback and solutions for moving forward to correct the mistakes the other painter had made. The mistakes were centered around painting the frames of "Fibrex" windows by Renewal by Andersen. Andersen offers little information or guidance on how to paint their proprietary fiberglass and wood fiber window frames and the frames are tricky to paint, as I found out the hard way.
I asked Impressions if they would perform a test on one of the ruined windows that I saved, just to make sure their approach would be successful, and they were happy to oblige. The test went well, and we proceeded with the entire job.
Once the Impressions crew began the job, here's what impressed me:
1. Work Ethic. The work ethic and responsiveness of the entire crew and production manager was admirable. They showed up on time and worked very hard all day long. They were agreeable and did other little things like installing new weatherstripping on the garage doors.
2. Skill level and ability. The crew all knew what they were doing. The results bear that out. Everything looks beautiful. Lines are straight. The crew also performed carpentry work that included replacing siding and tearing out and replacing a rotted chicken foot support on a porch roof. They sourced and bought the material. There was no need for any subcontractors. The crew also trimmed siding along the bottom edge of our dormers to create a channel of sorts, so rainwater would flow freely down the roof shingles and not be absorbed by the siding, which can damage the siding.
3. Respect. The crew was friendly and respected our home and property. They weren't messy as they worked - they always had a trash bag nearby to keep tape or paper scraps from blowing around the yard. If they were spraying, they covered the area in plastic and were mindful of not letting any overspray get on anything else. They cleaned up every day at the end of the day, neatly storing their ladders and gear, and they asked us about the best place to store things, making sure we were okay with what they were doing, etc. They were communicative, and Jonathan the production manager was either on site or available to answer questions by phone or text, or to act as an intermediary/translator between me and the crew if needed. And they were really nice to our dog. :)
4. Thoroughness. Several times during the job, the production manager and I walked around the entire property to review the progress, and to make sure the crew hadn't missed anything. In the final walk around, anything that needed attention or touching up was addressed. Nothing was left undone. We are VERY happy with the results. Our home looks great. My confidence in the company's ability to do a great job grew more and more each day they were here.
If you're getting bids for a painting job, I would definitely recommend you include Impressions Painting on your short list. Good Luck!