I use this laundromat about once a week and I have yet to have any issues. From cleanliness to…read morereliability of equipment to a child's play area to well stocked restrooms; you really can't beat it! Will forever recommend this laundromat to locals!

This is a nice and clean laundromat. It is located in a newer area of Webb City. I love the power…read moreopening front door that makes carrying laundry in and out so much easier!

I absolutely LOVE this place! We travel and this is BY FAR THE BEST laundromat I have ever been to!…read moreWe finished laundry in an hour and a half start to finish! Fast, quick Speed Queen Washers and Dryers! Options are Single, Double or Triple load washers! It was a touch more to do them but overall savings because I used less washers. Dryers work and are hot and fast!!! Exceptionally clean inside and all the equipment looks new, clean and works! I was so impressed that I cleaned up after others today as to give that first impression to the next person coming in for the first time! 5 Stars from me!!!!

Not only is it clean, well staffed and fairly priced, but they also give free snacks, detergent and…read moremoney to poor people who need the help. What an awesome little business in a sweet little community!

Very clean, friendly staff, great machines! This is definitely the best laundromat in the area!read more

Lillya made period outfits for both my children for their history day presentations. She's reliable…read moreand always has things done in a timely manner. Such quality work! We get our pants hemmed here. And she made alterations to my favorite clothing when I lost 125 pounds.

Very expensive. Paid more for hemming a dress than the dress cost…read more Work was delivered as promised & a good job.

This place used to be awesome. But now since they added card readers to both washers and dryers…read morethey raised the prices outrageous, i understand the dollar raise for the washers but the dryers are now $2.50 which is absolutely absurd, and also today it would not accept my quarters or my cards. Which had money on them So I left there with wet laundry i will be sure never to come back here and tell everybody I can not to go there either. The washers don't even wash your items properly anyway. Not worth the price at all.

Stephanie and Jennifer are great! Very helpful and caring, ever vigilant over their domain!…read more - Mikey B

Impeccable service! Very friendly, helpful and personable! High quality finish with a lot of…read moreexpertise! Tremendous value with upfront pricing and transparency! Expeditious turn around!! If I could give 10 stars I would!! Exceptional upholstery business!!

UPDATE: BEWARE: AVOID THIS COMPANY. We submitted a one-star…read morereview. A recurring theme in other one-star reviews concerning this business is subpar customer service. The owner's response to my concerns implies that many of the negative Google reviews regarding customer service and treatment may be accurate. [see owner's response to Google review] Instead of addressing our review professionally, and kindly, the owner responded by attacking us, the customer, in a rude and condescending manner, even mocking a disabled person, as it seems to us that he did in an apparent attempt to justify the mistreatment of the customer, us, by his staff. [see his Google response] We also never insulted anyone. We only genuinely tried to be helpful, while being polite and friendly throughout. END OF UPDATE There are certainly some concerns I have with this company. I would not do business with them again. We recently purchased seat covers for the second row of our Tahoe. The Seat Covers company's website indicates that the installation of two seat covers typically takes approximately 45 minutes. Given that we are disabled and do not have the physical ability to install the covers ourselves, we contacted Pennington Upholstery in Webb City to have them installed. Unfortunately, the staff at Pennington Upholstery were kinda unfriendly, both on the phone and in person. They don't seem to be very customer service oriented. I had scheduled an appointment with them for 9:00 AM. I made the appointment weeks ago. They informed me that the labor cost would be $85 per hour. We dropped the car off about 8:35 am. Their upholstery person had not yet arrived at work. We were the only ones there when we dropped the car off other than the receptionist. When we dropped the car off she said, "we might be able to get to it today." What!!?? I told them if they didn't get to it today call us and we'd just come pick it up. They are closed Saturday, Sunday and Monday, this meant we wouldn't see the car until Tuesday! We'd be 4 days without the vehicle, which is unacceptable for a 45 minute job and an appointment made weeks in advance. Upon dropping off the car, we informed them that we could provide a link from the Seat Cover company demonstrating the installation process. Again the lady was kinda gruff and dismissive saying they are experts at installing hundreds of seat covers of various types and brands, and that they do not need for a video tutorial. Sometime around 9:30 am I noticed the car had been relocated to the garage. Pennington contacted me at 10:40, confirming the completion of the job. They informed me the total cost was $170. However, a debit card transaction incurred an additional $6 fee, which I found rather cheesy. Credit card fees are a standard business expense. But what particularly surprised me was the $170 charge, which was double the expected cost for an hour's worth of labor. I asked why it cost so much as there were just two seat covers, and the manufacture stated for two seats it only takes about 45 minutes. The lady at the counter said, "we charge $85 an hour, and the seat covers were really tight so it took two hours to install to get all the hooks and ties done correctly." We were thinking does it really take "professionals" 2.6 times longer to install? I'm not even sure they had it long enough to work on for 2 hours. Yet still, we didn't argue with them, we accepted the bill as is and paid. Then we then politely thanked them, wished them a good weekend. So, take it for what it's worth, but personally, I would not do business with them again. The owner's response to our Google review, insinuating we were trying to get something for nothing, also shows his ill temperament toward customers. I have noticed that for almost every person who left a one star negative review on Google, the owner or responding representative almost always responds by saying they have no record that they ever did any work for the person leaving the review....so, on the Google review we included a copy of our receipt.

good people. The mail was slow but they were helpful…read more It did arrive. very happy. Yelp could learn a thing or two..

Horrible customer service via phone. A sh*tty 1-800 number where you get to talk to a robo woman…read morewho never offers you the option you need. F*ck you USPS. My certified package didn't get delivered to the person I sent it to in Webb City, and now for some reason it is sitting in Colorado Springs, CO instead of being returned to me (in Joplin) as per policy. I'm going to actually have to leave my house, sick, and go talk to the people at the post office and hope that they can bring my package with it's $50 in it. I hate dealing with this agency!!! You think postal workers go postal? The public that has to deal with this sh*t can go postal too. (That said, I'm not threatening anyone but I do hate USPS.) Your robo caller sh*t IS USELESS!!! Publish your f*cking phone number and help people out.

Terrible experience from start to finish. I was told 5 days, but it took 2 weeks. I was then told…read moremy shoes were ready, drove out to pick them up, and they were not even there. After more excuses and another promise for the next day, I was blown off yet again. To make it worse, when I finally got them back, 1 of the 4 pieces I specifically asked to have replaced was not even done. Poor communication, wasted trips, broken promises, and incomplete work. Do NOT recommend. I will never use this business again.

Outstanding service and repair. Very friendly and professional. And I love his dogs. Can't say…read moreenough about this business.