Working with Kresha and Mina was probably the most hassle and stress free thing I've done in a very…read morelong time. Mina and her team were extremely friendly and more helpful than I deserved. Mina was very patient and answered every question I had and took the time out to explain the things I didn't know. I had an unbelievably incredible experience at Kresha Brems State Farm Agency and highly recommend Mina and her team if you are looking for a great and honest insurance company. They are the best.

From the owner: UT-206205 Our mission is to become your first choice for all of your insurance needs by…read moreestablishing a personal relationship with you and helping you understand the risks of everyday life. WE focus on Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance through out the West Jordan, UT area including South Jordan, Riverton, Draper, Midvale, Taylorsville, West Valley City, Kearns, Cottonwood Heights and South Salt Lake, UT

I would (and do) recommend Bryan Larsen, and his office to everyone! I've worked with Kathy for…read moreyears, and she is fantastic! Any time I call I get immediate assistance with whatever I need. If, on the rare occasion I get voicemail when I call, I always get a call back within minutes. Everyone who works there is knowledgeable, and have gone out of their way to look for ways to help me save money. They present me with options, and educate me on terms, potential outcomes, and any pros/cons to consider. A few years ago we had two significant homeowners insurance claims. The response was fast, and hassle free. It could not have gone any smoother on their end. It was by far the easiest part of that whole ordeal. Several family members use Bryan's agency, and we are all extremely satisfied with their service, and sincerity.

If I could rate this agent less than 1 star, I absolutely would. In Feb. 2015 I was relocated to…read moreUtah from Indiana for work. Since my husband was wrapping things up in Indiana, we moved our State Farm policy over as needed. First was Renters Insurance. I initially worked with a woman named Kathleen who transferred me to a young lady name Mary. The renters policy was set up but never sent to my Landlord as requested so I was charged from State Farm AND from the Apartment Complex for renters insurance. After about an hours worth of phone calls, this was rectified. My husband brought my vehicle out in March. We tried to add that to the policy or get the existing SF policy transferred to UT. Because we were splitting one car off of our IN policy until my husband was able to move out to Utah (after selling our homes), Bryan Larsen wanted to charge us 80% MORE for car insurance. We left my car insured in IN along with my husbands as we could not afford this. In September my husband moved out to Utah and we switched the entire policy over. I expected possibly a slight increase in price but Bryan Larsen increased our prices by approximately 60%. After several hours and phone calls back & forth with Mary, we finally got the price where it should be. Bryan Larsen's agency refused to honor my husbands grandfathered in ten year, accident free discount which is significant. After tons of back and forth, they would only acknowledge it for my husbands car even though he's a driver on BOTH vehicles. This of course required several more phone calls and a hours of back and forth. Finally this was all straightened out. In Oct 2015, I refinanced one of our vehicles through a Local (to Utah) credit union. I immediately sent Mary the documents so she could update the lien holder. I found out in April 2016 she never did this. The way I found out was because the Credit Union drafted my car payment for $200 to cover CPI insurance for the Months State Farm couldn't verify coverage. It took over a dozen phone calls by BOTH my husband and me, three re-submissions of the same documents and several hours to get this straightened out. The 1st submission of the documents weren't signed by the agent. The 2nd submission said our coverage began March 28th 2016 when is started in Feb. 2015 and the 3rd set didn't even have the Credit Union as the Lien Holder. We decided to move to another agent who handled the move. We heard nothing at all from Bryan Larsen or his staff. No apologies for the 14 months of non-stop headaches with them. No 'can we try and salvage your business'.....nothing. I'm appalled. We wouldn't have stayed with them regardless, but the courtesy of a VERY WELL DESERVED phone call would have at least resulted in a good review of their agency. I would at all costs avoid this agency.

I got a call from Rick a while back telling me I should 'be a man' and talk to him about my…read morecomplaints rather than posting on the web. He had forgotten that I had talked to him before taking my business elsewhere...stay classy, Rick.

We have been with Stephanie for years. She has been nothing but great to deal with. Any claims we…read morehave made have been processed quickly. I'm sure a lot of clients have been pleased and had the same positive experience as we have had over the years.

We have been customers of AFI for a number of years. We have been customers of State Farm,…read moreFarmers, and USAA. These are three providers sold us good insurance and respectable service but hands down Kristine Khaustov, Stephanie Tanner's office manager has unfailingly provided the finest customer experience we have ever had. Unfailingly they reach our\t to us annually to review our insurance needs and coverages, we often have not taken advantage of their proffered service, but every time we have we've come away with better covered for our current needs with less expense. AFI is outstanding insurance provider but the customer service provided by this agent and her team is unparalleled.