Upgraded my homeowners insurance, and specifically ask if woodpecker damage to home would be…read morecovered, because we have woodpeckers in the area and I can hear them on neighbors house, and the agent sat there and told me yes that would be covered. Now they say it is an exclusion and the agent does not remember that conversation and he is not suppose to give that kind of information. What information can they give and how do I know what else they are not going to cover. VERY UNTRUSTWORTHY!!!!!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in Northwest Indiana all of my life, I know the people and the area. I love working with customers and helping them with their insurance needs.

I have had great experiances with the people who work in ths offic From Jane who answers my calls…read morero Renny who ia always there to help.

Renny's team is great! Everyone in the office is very personable and easy to talk to. They were…read moreable to save me a lot of money on my auto insurance every month by letting me know about all the discounts I qualify for. When they told me I could open up a State Farm bank account I looked into it and opened one a few days later. I've been a State Farm customer for years now, and I'm glad I made the switch to make Renny my agent!

Bob unfortunately let me down 3xs with flooding. A crew was send over and tore up the place then…read moreBob changed his mind Now company wants me to pay 12k My advice is look for another agent or company. This could happen to you and its not fun

Bob and staff are the best. They never let me down. I only have small policies, but they go way…read moreup and beyond great customer service for me. I highly reccomend this agent and staff to all. Thank you Bob.

Tim has been our insurance representative since the middle 1990s. He has given my wife and me…read moregreat advice over the years. He has always looked out for us and our best interest. I highly recommend Country Financial, but especially Tim Van Zuidam. He came to our house to go over the best plans and coverage. He has alerted us to potential pitfalls along the way. Any time we needed to place a claim, luckily not often, Country took care of us right away. There were absolutely no hassles! Tim would oversee the process to make sure all went smoothly. If you need someone you can absolutely trust, give Country, but particularly Tim a try!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

I droped by the office to get a quote. Shaundra Wilbourn was working alone in the office. She…read moreworked up the quote while answering the phone, keeping her cool. She showed me my county tax appraisal record, which had several mistakes on it. She printed out that record for me; I took it into the County and got my property taxes reduced. In the end, the quote was for a bit more than I was paying elsewhere, so I did not go with it. Very cool-headed and knowledgeable.

Obtained insurance through this agency for both auto and home insurance. They're great until.there…read moreis an issue. Our rates went up substantially for the homeowners so I called. Got a quote for another company they carry. I should have gone elsewhere all together. Long story short, my new policy saved me no.money once all the mistakes the agent made quoting my rate were corrected. I ended up with four different policies ALL wrong. My mortgage company has paid the premium on two of them since they did not cancel them properly and we are now waiting for a refund on one. The worst part is we found out from the mortgage company we were actually without insurance for two weeks due to their screw up and the mortgage company was going to buy gap coverage and charge us. I called and texted this agency multiple times about their error and received not one response. I cannot say one good thing about them. Steer clear. Do not use them unless you want two months of headaches straightening out their errors.

As a fellow insurance agency owner, I love when customer service is a priority for any business…read more Hoosier Agency is very involved in finding ways to bring the best customer experience to their clients. Give them a call and you will be glad you did.

In addition to them smacking me with nearly double the homeowner's rates in 3 years, they also lied…read moreabout my car insurance. I refinanced my car three years ago, I was insured with farmers prior to this. While on the phone with them I was advising of my lien holder change. They told me there was a $5/month fee for having a lien on my car. I just paid off my car and called to get that $5 fee removed. The agent gave me a new rate, $30/ year less. I asked about the fee. She insisted there was no fee for this. Well, they charged me for the last three years with this fee!! 30 minutes later I called back and dropped them for auto. All this after they jacked my homeowners by nearly $400!! I can't wait to drop my homeowners with them.

When I was in need of insurance, my first thought was to find an agent. When I met Shawn and his…read morestaff I NEVER knew that we would become friends! I used to dread going into my previous agents offices and having to explain who I was by my policy numbers. When you walk into their office you do not feel like a customer but a friend. Shawn and his staff will not force you to buy what they feel you want, but will go over all your needs WITH YOU and set everything up how you want it. I cannot express enough how fabulous Shawn, LeAnn, and Jen are! Think of them next time you are on hold for an hour with your current insurance company.

From the owner: Indiana Farm Bureau Insurance offers home, auto, life, farm and crop, business and renters…read moreinsurance, as well as other financial products to all Hoosiers. We are on a mission to do more than simply provide products and services - our family is intent on protecting your family. You can count on us to practice the Golden Rule -the principle of treating others as you would like to be treated - because that's simply the right thing to do.