I have been going to Peninsula Pet center for about two years now, i have taken my 3 fur babies…read moretheir Jack & Ziggy micro bullys and now my mixican puppy baby Kyle. The staff is amazing doctors and vet techs. I have gone through kennel cough with my two oldest, along with surgery needs for my bullys palette and breathing issues. Hunter was our first vet tech, naturally good with our very anxious Jack. Also helped talk us through our questions as preparing for surgery is nerve wrecking. this is not the closest vet center but i do the drive because my babies are safe and happy there.

It's hard to say much about the back technicians because I can't see what they do. I can tell some…read moreof them are caring and hard working, but my dog is very stressed when she has to go back there. Even when drugged and exercised to her limits (which are many). It's sometimes a bit concerning when they take her back and don't take her treats, or when I know they didn't use them, so she'll probably always be afraid of the vet. But Dr. Ogino and Dr. Tong, at the least, have been great with her. She doesn't need a muzzle with them, and they've never suggested it, even though they aren't the first vets she saw. I can't remember the names of everyone at the front, but Rachael is a treasure when it comes to Trupanion insurance. Marissa has fought for us many times when they've tried to deny us coverage. Ani is super patient and gives us clear communication via text. I know there's another young girl who is always super friendly, and another women I've seen in both the front and the back that always greets my pup and has often calmed other clients as my pup practices her manners at the vet, because I really try hard to show her she doesn't need to be scared of the vet, but I understand not everyone is as great as the people I mentioned above.

If there were a closer vet that sees birds, I would change it. There are not enough places that…read morewill see exotic animals. This place is almost always running behind, especially if there is an emergency (like today) or if someone shows up late (like today), but we who are on time should not be made to wait because of someone else's lateness. Unfortunately, the only other vet is near Santa Monica Blvd., and I live in the Torrance area. I will need to re-evaluate my situation and options.

I want to thank Dr. B and the whole surgical team at Point Vicente Animal Hospital for the amazing…read morejob they did with my 12 year old little dog EmmaJean. I was really worried because of her age, but they made me feel so much better right away with how professional and kind they were. I wouldnt have trusted anyone else to do this surgery on my sweet girl. Dr. B is so skilled and caring, and she did such a great job. The technicians and staff were wonderful too, always gentle and attentive with her and with me. Im so thankful for everything they did. EmmaJean is doing really well now, and its all because of them. Thank you so much Dr. B and everyone at the hospital. You truly helped us. If anyone wants a truly fantastic, caring, professional veterinarian facility, Point Vicente is the one you should take your pet to.

Our pup had been sick for a few days. Dr Sanchez was very helpful and help refer us since our pup…read moreneeded surgery. Her and the staff were very helpful

The doctor was great and kind and caring. No complaints about the medical staff. However, be…read morecareful when you pay and if you have a balance, do not leave until you see it post to your credit card! They have questionable accounting practices. When I took my pet there last January, I was told she could only be treated after I put a $2000 deposit toward any services to be performed. Fine, swiped for $2000! My pet was in an emergency situation. After services were rendered, I was given a receipt showing a remaining balance of over $400. I was told the balance would be credited back to my credit card. However, because my pet was still in distress and we were headed to another facility (Access Hospital), I left without waiting for the credit to post to my credit card. When I called a couple months later to let them know the refund never appeared, the receptionist confirmed my credit was still there and that a manager would contact me. A few days later, they start texting me new receipts showing a zero balance. I speak to the office manager and she states that the receptionist was mistaken and that I had no credits, instead she says there were other services that had not been accounted for previously but now they were accounted for, so I am owed nothing. O balance. Somebody basically made up charges to offset my balance and keep the remaining funds! If they owe you money after your pet gets treated, be sure to get that before leaving. Very disappointing. I intend to file a claim in small claims but wanted to warn others.

We can't say enough good things about Dr. Giles Willoughby. Our dog was facing a possible surgery,…read moreand we were incredibly stressed. From the very beginning, he was calm, patient, and reassuring. After a thorough evaluation, he recommended trying weight loss first before moving forward with surgery, which we really appreciated. He took the time to explain everything clearly and guided us through the next steps, giving us a plan that felt thoughtful and not rushed. It made a huge difference during such a nerve-wracking time. We're so grateful to have such a caring and knowledgeable vet. Highly recommend!

I feel conflicted leaving this review as we have been clients with All Pets since 2011 and we have…read morehad a good relationship and general good quality of care. Unfortunately as of this week I am leaving this practice with my dogs. Long story short, I scheduled a follow up ultrasound for one of my dogs and when I paid that deposit and made the appointment I specifically asked that it be noted in her chart that to the extent possible not to shave her. The dog is a champion show dog and already registered for a specialty in europe in a few weeks, with flights already booked and now the thousands already spent is completely wasted. I have had dozens of ultrasounds done in the last 15 years, both echocardiograms to abdominal ultrasounds and this dog in particular just had an ultrasound in late december. This was a follow up ultrasound and the practice shaved her entire underside and half way up her flank. Her coat will not recover from this for months, possibly for the year. I spoke with the practice manager and was basically told the doctor found it necessary, which is fine. The vet very well may have thought it necessary, but since it directly contradicts the owner's request on her chart, I should have been contacted before that happened so that I could decide to cancel her ultrasound and take her to another practice or some other solution. In fact when I dropped her off in the morning for intake, I was specifically asked to leave my phone number in case I had to be contacted regarding the procedure. The hospital had my number, and decided to just proceed how they wanted to. Completely unacceptable.

I was really worried about finding a new vet for my cats after having had such a great team in…read morePasadena, after doing my Yelp research I decided that I would check out Dr. Moss and his team. So happy I did! The hospital is nice and clean, all of the techs and the ladies at reception are beyond kind! I love interacting with them and they always offer water/tea/coffee while I wait, which is never long. Dr. Moss is very nice and knowledgeable and definitely doesn't suggest doing anything unnecessary. This team really does care about your pets. I actually chatted with another client the first time that I went there and she mentioned in all her years living in the South Bay, that she has been to 15 or so different vets for her pets and At Your Service has been the best so far. This in addition to the great service really made an impact for me. Highly recommend!

We had an excellent experience with this veterinary hospital. From the very first visit, the team…read morewas professional, caring, and extremely knowledgeable. The doctor helped us complete a health certificate for travel to Hawaii for our Doberman Pinscher, and the entire process was smooth and stress-free. Everything was clearly explained, the visit was well organized, and we felt confident traveling knowing our dog was in great hands. We've already returned from our trip and are planning another one, so we'll definitely be coming back for the next health certificate and recommended blood work. Highly recommend this clinic to anyone looking for a trustworthy, professional, and caring veterinary team.

While the actual vet (Lily) is very caring and intelligent, the practices here are not good…read more There's an overreliance on technology and AI, and it's being leveraged in the worst fashion. For one, you cannot talk to anyone over the phone. But the worst part is, they pretend they're interpreting your pets results themselves and are actually using AI to do so. They're also creating a grey area by insisting the vet reviews the results first, but when I ask for "laymans terms" and you paste me something you pretend to write, yes I have a problem with that. When I asked, they admitted AI usage and then gaslighted me into believing it's only being used for "formatting". The only AI usage I ever agreed to was during a zoom call I agreed for AI based transcription of our conversation, that's all. I just don't understand why it's so hard to give an actual response that you wrote. I really wanted to like this vet but their time saving practices are grossly counterproductive and wildly inappropriate.

This review is almost two years late. But when we still had our sweet chihuahua Mini, she was told…read moreby another vet that's she already almost 16, and there weren't a lot they could do. In my heart, some reasons, the words did not sound convincing. Decided to search for a vet that integrate alternatives medicine... we found Dr Chen. When we started working with Dr. Chen, she only had a room in her clinic. A small boutique vet clinic where mini walked around sniffed all the staff and we could be in her eye sight all the time. I do admit, I later did miss the intimate setting. Her clinic expanded more and more during our time with mini there. She got her chronic ear infection treated (in one treatment!) her gut issues and later her heart issue. There definitely has been hiccups here and there as the treatments were always smooth sailing but the staff really cared for mini. We got acupuncture herbal medicine nutrition support... she lived for another 2.5 years and the team were always gentle with her and really helped her. we don't have a dog at this time, but when we do, we will be going back to Dr Chen and the team!

After being so disappointed in vets and pet care costs with the last few vets I've been to, Dr…read moreMoeller helped restore my faith. She listened to all my concerns and understood my limited resources. She made reasonable suggestions and a plan going forward. She gave me literature to read to help me make choices for what I can do without breaking my bank. The office staff is cute and kind. I'm so grateful to them.

We're new to the neighborhood, and a friend recommended Pacific Coast Animal Hospital. Booking an…read moreappointment over the phone was easy, and the front staff were friendly and efficient during check-in. My pup was dealing with a skin allergy, and Dr. Moeller addressed the issue right away with a clear and reasonable plan. Just a week later, she was back to her normal self. We also came in another time for Kiki's annual shots, and the tech made the visit smooth and stress-free. I'm so glad Kiki has found a great new vet in our neighborhood. Note that there's two designated parking spots out front for patients.

The staff here are very professional and polite regardless whether on the phone or in person. They…read morelisten thoroughly, then try to schedule you in for immediately depending on what's ailing your pet. Especially in emergency situations, they really try to get you in. The doctors are gentle with your pet during the whole visit and/or procedure. They provide though estimates and explain the differences between the low and high estimates. There's no pressure to go with the most expensive estimate. The whole place is clean, but the parking lot can be a little crowded at times.

A follow-up to my earlier review. I texted the office with a…read morephoto and concerns about my dogs rear as we noticed that her drains were no longer visible. I also had a question about the number of amoxicillin pills we received. I received a phone call the next morning letting us know that they were scheduling a vet appointment for us to look at her surgery site and to apologize on the miscount of her antibiotic medication. The vet came and told us that typically the surgery site looks better in 48 hours and he was concerned that the area was hard and there may be a possible mass. Since we were scheduled for a recheck on Monday morning, he suggested that we give the area some additional time to heal and if the area was still hard, they may suggest aspiration to determine what was going on. There was no charge for this exam and we left with the antibiotics that were miscounted. Everyone - from the office staff, vet tech and vet was professional, kind and caring.

We can not say enough good things about the amazing and caring team! We just recently experienced…read morethe loss of both our senior fur-babies (Ruka & Ace) just weeks apart. The staff here was so kind, so compassionate and caring. They gave us all the time we needed to say our goodbyes... and ironically both times we ended up in the exact same exam room - our babies sent us the message they are together again. We will be forever grateful to you all for helping us navigate through such great heartache, not once, but twice. You're all so appreciated for what you do! Thank you - Bryan & Denise Charles

Definitely a much better experience this time around. Last Sunday, our dog had an episode and our…read moreregular vet was closed, so we decided to give this place another try. The difference was night and day--literally. There were significantly more staff members during the day compared to after-hours, which made a huge impact. Patients were seen and treated quickly, and the overall process felt much more organized. We were in and out within an hour, which was a huge relief given the situation.

I'm SO glad I found this place! Everyone was so sweet and patient with Charlie. Dr. D, Ashley,…read moreSarah, and the entire staff were amazing. Dr. D took the time to sit with Charlie and make sure he felt comfortable, which I appreciated so much. I'd been wanting to switch vets for a while, and I'm so glad I found this one. Everyone was so kind, all of my questions were answered, and I felt so reassured the entire time. Thank you!! Attached is a photo of Charlie sleeping with the new toy they gave him

Aside from the beautiful facility, the team here has been accommodating and so lovely from start to…read morefinish! My lil lady, Wanda, was seen by Dr. D, Sarah, and Erika this week & I was over the moon with the standard of care. As someone who works in the veterinary field myself, I find it difficult to hand over my dog's care, but PAW has made it easy and stress free. We can't wait for Wanda's teeth to be fresh and clean next month. Thank you!!