Sorry to leave a bad review but the quality of your work has gone downhill. You packed me in with…read moretwo other appointments and my color suffered. I made the appointment in advance. There is no good way to correct highlights done badly. The attached photo is from a previous appt in Narberth. It's simply not the same quality or attention to detail. Very disappointed. Don't pack in appointments and let your work suffer.

I met Nae when she served as the hairdresser for all the majors in our son's wedding. I loved her…read morewillingness to listen to what I needed, her attention to detail, and her lovely, sensible conversation as we worked together to get ready for the wedding. The kids who got married now have two growing children and I'm still trekking off to Nae for haircuts. She's got a great sense of geometry and knows how to best frame a face. She's an artist and I am grateful for her gifts!

Steph the owner started cutting my hair over 15 years ago when she had a chair at an Ardmore salon…read moreno longer in business. She opened the Salon 31 and brought in talented hair professionals and she is an expert color artist. Everyone is so friendly and so efficiently operated. Every time I come in for a haircut and color she surprises me with a new look and modern style. I've been to many top salons with ranking hair stylists and narcissist attitudes- this place is down to earth, modern and I enjoy being here ( 2 hours ) gettin my highlights cut and blowout. Love this place !

I moved back to the area last year, and I was excited to return to Salon 31 for highlights and a…read morehaircut last weekend. Also love that I could use their online system to schedule an appointment. I couldn't be more thrilled with my hair! The highlights make me look far blonder than I did before my trip there, and although the haircut itself seemed to take mere minutes, it did the job and my hair is the exact length and shape I was looking for. Also loved that the shampoo and conditioner they use aren't overly fragrant. I'll be back next time!

I love my new hair! I asked for wispy bangs, face framing layers, and a U-cut. They were very nice…read moreand offered me water. I also saw a few women in there with complementary wine glasses. Additionally, I also loved the hair wash. Thanks so much, India!

SO disappointed. Used this salon for years when they were on Lancaster Ave. Loved It…read more Moved out of state 10 years ago. Noticed they had actually moved their location when in Ardmore 6/12/25. Needing a cut and color before my nephew's graduation party, I called and booked with an AI bot an appt for the day before the party. Just picked up messages from Salon True (a day before my appt AND a day before the party) that they need a 'CONSULT' before an actual appt & that another appt for the actual color & cut would need to be scheduled. What the actual _ _ _ _? That's just wrong. AI should be fired. SO disappointed.

DA3A is a fantastic place to get a cut and color. I have been going for a couple of years and love…read moreDanielle's work. She's meticulous and takes great care to ensure her clients get the best treatment for their hair. She provides snacks, drinks, and music to make sure her clients are pampered. The time and money spent here are well worth it! My short hair did not stop her from making recommendations to make sure I have the best color coverage, which I appreciate immensely. Her personability, passion for the industry and client care make it a fun and enjoyable experience. Also, I love that she can accommodate (and work on) Sundays and evenings with my schedule. Thank you so much!

I expressed numerous times to Danielle that I did not want her to curl my hair, very clearly too!…read moreWord for work I stated "I do not want you to curl my hair", and when pinning my hair she went against my wishes and curled anyways. Really unfortunately experience and was even asked to pay full price too. Also, if you are sensitive to smoke you should be mindful of using her services. I have a very sensitive nose due to numerous sinus surgeries and when she entered our AirBnb smelling like cigarettes I was instantly stuffy and congested. Not sure if she was smoking but she sure smelled like it.

$100 for a regular woman's haircut... This is not okay especially as a college student. I think…read morethey even increased my price by using heat on my hair when I never requested it. Still a good haircut, but I could've received the same haircut from a different place for way cheaper.

Got a cut from Athina - she is talented. I've got thin hair, esp on the top of my head and even…read morethinner towards the back, so I have a hard time finding someone who knows how to cut and style it. Met with a Athina and I'm super happy with my hair, would highly recommend her!

Quality salon in the suburbs of Philly!…read more Came across the salon after an extensive search for a skilled lightening service and reasonable prices! Glad I got my hair done here. It was difficult to get an appointment! I submitted a website forum and called the work phone several times. The best way to contact is via text message to the work phone! Totally understandable that they are busy, but I didn't get a reply for 3 weeks. The salon is decently sized for 2 stylists! Jess is the owner and manager; Abby is her work partner. I had my hair lightened and cut by Abby! She was chill and knew exactly how to blend my existing blonde pieces with babylights. Love a low maintenance look. The toner/gloss that she mixed up counteracted the brassiness well. I have dark, coarse asian hair that I get lightened at the salon. Haircut was decent too. Prices were reasonable for the time, effort and materials! Will go back again. Excited to have found a nice salon in the suburbs.

Abby did absolute magic cutting my hair which is auburn, coarse and can be unruly in humid weather;…read morebut I won't be going back having been disinvited for being "disrespectful" in an e-mail reply to the owner who, over this past very snowy weekend, harassed me by email/messages, first by announcing a price increase of more than 20% and then by demanding to know if I would be at my appointment 2 days hence, with a warning that if I didn't provide 24 hours' notice, I would be charged half of the cost; after I said I didn't know but would decide the following day-- before the 24 hour notice requirement--she cancelled my appointment. I am older--almost 80--have artificial knees, and a driveway that can be difficult in good weather; 13" of snow with ice on top made it hard to know if I would be able to get there, even though I really needed a haircut. I've been going to this salon for almost 2 years during which time the owner, Jessica, has never greeted me or even acknowledged my presence; we've never had a conversation and she knows nothing about me, so I was truly baffled by her behavior. After this experience and after reading the reviews on this site, I think this business may cater to--or want to serve-- a much younger crowd and am guessing that's what the owner prefers. EDIT: the reply from the owner is untrue: I don't know who her "Staff" might be other than Abby (who was my stylist)--I have never emailed her and in fact do not know Abby's email address. And my "Disrespect" was limited to my reply "have you looked out the window?" at the accumulating snow when asked about keeping my appointment. Now that I've read them, the reviews support my belief that this salon prefers a young clientele--the words "chill" "vibe" "chic" "adorable" are pretty unmistakable. Please take note: the owner has not disputed my narrative of the facts of what transpired here or my sense that she prefers to serve young clients and is not interested in serving older people like me. Having never before encountered this kind of bias, I failed to recognize it for what it is and that is why I submitted this review.

Well, I had hair to my bra strap and came home with basically much shorter than I intended but…read moreafter taking some time to adjust I realize that It was necessary to chop to get rid of the raggedy hair and give me some shape which is what i discussed with Teresa. The salon was pretty, the conditioning treatment was wonderful, product selection amazing. I liked that Teresa partnered with me through the process asking about how I normally style and gave me pointers to extend my wash day longer. My hair feels really healthy now and I look forward to seeing how it grows out.

I have been seeing Lindy for over a year, she is excellent. Has helped my curls bounce back to life…read moreso well after years of heat damage. My first curly cut was so educational and helped me find a wash & go style and refresh style that works for my morning routine. Salon is cute and clean. Parking can be a challenge depending on appointment time. I drive over an hour for visits here because it is THAT worth it.

Luciane os by far the best hairstylist I have ever been to. I usually go to a phenomenal salon in…read morePhiladelphia however I decided to stop by and work with her . To my amazing surprise she is extremely knowledgeable in coloring, texture and made me a client for life. Definitely a huge asset to the Ardmore location and deserves the highest praise !!! Thank you so much!

I have been coming here for years, always hoping things would improve. I've never even written a…read moreYelp or Google review before, but after so many ongoing issues, I felt the need to share my experience. The stylists themselves have always been kind and do their best, but they often seem overwhelmed and unsupported. The actual color service has generally been fine, but the overall experience has consistently been frustrating. Some of the recurring issues I've experienced include: The app frequently does not work properly for scheduling appointments. I've arrived and been told they had the wrong appointment time for me. Long wait times have repeatedly made me late for work. No hot water -- this has happened twice on very cold days. I was told they had been requesting a new water heater for months. Washing hair with cold water in the winter is unacceptable. My computer charger broke because one of the outlets was extremely tight. Staff attempted to contact a manager about reimbursement, but I never heard back. Appointments are often delayed or disrupted because a staff member has called out at the last minute. There is no way to reach a live person by phone when issues come up. The fact that this is my first Yelp review ever really says a lot. I truly want this place to succeed, but it feels like both the staff and customers deserve better support and management. I keep saying I'm not going to return, but I still have the membership, which is the only reason I've continued coming back.

I wish I had a before and after pic! This was my first dry curly cut and Jen was very attentive,…read moreasked plenty of questions on how I wanted my hair and was just as excited as me to see the results after a realllly bad haircut. I was super impressed and happy with the results my curls have some life to them! She gave me some good tips to maintain them too. There's parking to the right by the pizzeria and staff was friendly. Worth the $150.

I went here a few years ago and had a good experience. I was planning on returning but was met with…read morevery rude customer service (passive aggressive) and have decided not to return.

This is the place to go!…read more From the get go, as I entered in everyone greeted me with a smile and just the overall vibe of the store was inviting. I was checked-in and had very LITTLE wait time and was immediately seen by my 'stylist' of choice (Trish). FYI - There are multiple ways to get check-in as they have the mobile app, or direct call-ins that you can do to schedule an appointment as well as they take direct walk-ins. Everyone has a horror story or two about getting their hair cut and having someone try to do what they would like when getting their haircut. I have quite a few and as I have been trying to find a stylist who not only knows what she's doing but has great customer service for the past 4-5 years... and I finally did! Trish is a gem I found! Even though hair grows back and mess-ups can be fixed this way, Trish is someone that always has made me not worry about my look or cut, but also someone who I trust. Now, I get my money's worth and not always having an issue month to month with my dew. I recommend this Supercuts location. I also recommend seeking Trish if you're looking for great customer service and a great finished Haircut everytime. After my recent visit, I noticed that all the other customers were satisfied with their stylist as well - so you can't go wrong here. From what I discovered, this is a new Supercuts location that popped up in the Villanova area. Not only is everything just clean, new and updated compared to other locations - it has a nice inviting set up to really just give that local barbershop/hair salon feel. It's all topped off with great workers/stylists that just make the place inviting... go check it out!!

Good haircuts (pending who you see) for good prices. Gracie is the absolute best. She's very…read moreknowledgeable and checks in throughout the haircut to ensure quality for the customer. You should book an appointment ahead of time online but they accept walk ins. Usually they're pretty efficient but the last few times have been disappointing. I had an appointment for 12 so I arrived at 11:55 but was finally taken back at 12:25 because they took a walk in before me. He then asked for color when his haircut was done and instead of making him wait since it was 20 mins past my appoint, he was given the color.