Jordan took a deposit ( A firearm ) and was suppose to come do my project. Excuse after excuse and…read moreI still havent heard from him, Said He had issues and yet to clear up this project. Told him ill take the deposit back and he sold it, I wouldnt contact him or his family for nothing

I wouldn't hire him for anything. He screwed up my job twice a month and a half to come back.read more

We are 100% satisfied with our bathroom remodel. Everything from the initial visit for the estimate…read moreto the finishing touches, New Life worked with us every step of the way. I work in construction, and I can honestly say that the crew went above and beyond expected steps as part of the remodel. One example is they stayed late on a Friday to install the toilet, so we had a working toilet for the weekend. They kept the areas clean and were in constant communication with us. They also offered their suggestions, which allowed us to make decisions based on what we had to work with. I will use them again and would highly recommend them.

From the owner: We take great pride in our experience, expertise, quality, and customer service that we provide to…read moremeet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

I would like to preface that DBS was once a great and highly recommended contractor by our family…read moreafter our first dealings with them. They put in an egress window and a waterguard system as well as waterproofing a basement bedroom. However after the last 6 months of waiting on return calls and having to be the one facilitating the communication, i am done with them. Our basement flooded and we suspected the waterguard system might have failed in some part so after a painless experience of 2 contractors coming out to test it back in August, they found a leak and would be coming out to patch it up and put our finished closet (put in by them the fall previously) back together. 8/19 they came out to assess the 2nd time and then it wasnt until a month later they got out to actually do the patch job. Then this lead to multiple phone calls on my own accord to find out when they would be back out to put everything back together. I was told by the contractors each time they would pass along that it needs to be scheduled and multiple staff in logistics it would be scheduled only to be met with delay after delay (the contractor even texted me on 11/4 saying he wouldnt be able to make it and would work to reschedule.) jump to end of that week and no call so we scheduled for the next week 11/13 with SUPRISE!! NO ONE SHOWED UP! I called and allegedly a subcontractor needed to come out to finish the job and i would get a call back that day with more info. NOPE! Called the following week and got bounced to Serena's voicemail multiple times with no return calls until i called back 11/21 and pushed for more answers. Allegedly they needed photos for the contractor to know what materials were needed (never was told that and don't you think you could have gotten those photos when one of the other crews was out?!) I sent those photos in and now we are 4 weeks after the fact, no one is returning my calls and i'm fed up. What good is a lifetime warranty when the workers coming out to dismantle my closet only leave it in disrepair as if i havent already spent 30K with your business in the last 2 years! This has been a nightmare and as a hospice nurse i had a thought occur to me as it played out multiple times, waiting for calls back or someone to show up: i pray no one has a loved one dying on hospice and their nurse cannot make it to comfort them because they are waiting around for someone at DBS to show up and do the job they promised to do!

Their billing and contact practices are less than favorable. I would not trust what they put int…read morehe contract to be the same as what they bill their clients.