Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

I've had work done here a few times, the most recent being October 2020. Very reliable shop and…read moregreat work.

E and M auto body does exceptional work at fair prices. I have used them several times never to be…read morelet down. Ed has always been honest and forthright with what was involved in a repair and what he does or does not do. I wouldn't hesitate to refer anyone for their auto body repairs!

Repairs is exceptional especially with carbon fiber perfect…read more Thank you John and Brian with the updates. The review that was previous to this one is that.Though all that i have been through,dispite what happened at the end .Job was completed and it came out the way i expected it PERFECT. I can say that Brian and John stepped up to the plate and make it right. That is what happened.Yes they forgot .I just wish i would have known sooner.

I've used Quality Collision in the past for body work repairs and never really had an issue…read more However, last time taking my vehicle there hitting a deer and my car needing major body repairs, they did not do a satisfactory job. I don't drive the car in winter and prior to the car being parked this past winter it had to be taken back several times for an air leak in the drivers door, which got worse every time they tried to fix it. Then took it to the automatic car wash and the window was leaking. Prior to the body work, the window never sounded like it had an air leak nor did it ever leak. They just couldn't seem to get it repaired correctly, even after several attempts. The quarter panel had a small dent and I was supposed to be called last Oct or Nov when the dent repair guy came on site but I was never called. I definitely know they were disgusted to continue seeing me come back, but I doubt any of them would have felt differently if it was their own vehicle. Extremely disappointed in the work, I expected way better, especially paying out of pocket for OEM parts. That's the last time I will use them for repairs because when it was a major repair needed, they couldn't get it right, even after several opportunities.

Sneaky service switching new for old parts and charges new prices let's customers leave with…read moreunsafe vehicles never again not even with bbb there rating is B- ripping off disabled veterans can't wait to tell my buddies about there practice not happy and will be going to court to get my truck fixed the right way if I could give a rating it would be 0

Work was OK. Paint job was acceptable. Labor was acceptable. When you fill out paperwork they tell…read moreyou no checks, no credit cards. On the wall it says 4% charge to process cards. They do not say anywhere that they take cash. They took cash but I had to run to the bank to get it. Then they said oh just use our debit card machine. Yeah the machine charges 3%. Never again, a reputable shop will take a check.

My late model Audi went in for a deer strike, and Ray quoted out a new door and fender. He returned…read morethe car with the front fender crumpled and twisted in several different areas. and the headlight installed improperly. I brought it back, and he whined that my insurance company Liberty Mutual told him not to replace the fender, but to reuse it. This is without telling me. Our estimate is the contract for a new fender, not some half-assed hack job. It took multiple calls and visits for him to accept the car back. Still not properly repaired after the first time, it took THREE attempts for a decent repair. Much of the fender is covered by plastic flares, so who knows how the actual repair was done, under the skin. Bottom line, Ray at Herbies jerked me off and ruined my car through a HACK repair job. He wasted my time, pissed me off and ruined my car. I traded it in a few months later. Even though I had a few tiny repairs previously that went ok, I would NEVER go back and recommend that NOBODY use this shop. They will hand you back a crappy repair and try to pass it off as good quality. This technique works for an old minivan, but not a newer Audi. Ray needs a dressing down, he's a scamming piece of dirt.

I'm retired US Army and my daughter is a freshman at Wilkes. Agreed to pay $xxx for services…read morerendered for her truck. We agreed on the price, I gave him my credit card number and we hung up. Tacked on another another $67 AFTER we had an agreement- all on Veterans Day 2019!!!! The matter is currently being referred to the Pa Attorney Generals Office for investigation as well as local law enforcement. No honor whatsoever. Plenty of other reputable places to deal with in the area.