I have used this office for personal, business and once a Familty Trust tax return , for over 20…read moreyears (many earlier years when it was just Mr. Douglas). They have always been extremely professional, diligent, responsive, and do a great job at a reasonable price. I strongly recommend them for your tax accounting needs!

We had an unfortunate falling out with our CPA of 8 1/2 years a week before the filing date. I…read morewon't go into the details, but suffice it to say we were left stranded. Typically, referrals from friends or business colleagues is the best way to go, but that wasn't working out either. Tax season is a tough time to find a new accountant. Luckily, I took a chance with an internet search and found Gabe at Douglas and Pino. We set a blind appointment, met with Gabe and after reviewing our tax situation agreed to take us in as clients and we agreed it would be a good fit. Good has actually turned out to be great as Gabe has been very responsive with communications and completed our taxes prior to the extension deadline along with my corporate taxes. I would highly recommend Gabe Pino and his office if you're in need of a conscientious and personable accountant. Make the call. I don't think you'll have any regrets. We do not.

Our Tax account, advisor and preparer for many years. Honest, responsive and honest. Highly…read morerecomended

I was hoping I could give this firm a good review, but I can't. After two tax seasons, I've been…read morerepeatedly disappointed with their poor customer service. Many days go by before anyone returns my calls or emails and, in many cases, I've gotten no response at all. I was referred to this firm by my now-retired tax advisor with the promise that fees would remain unchanged, only they went way up the second year. When I asked about this, they said I must not have received their letter. As the final straw, I've have been trying for weeks to resolve two invoices for $650, which I already paid. I've called and sent emails repeatedly, only to be told they would get back to me. Not a well-managed firm. Moving on.

I've used Kilgore for my business and personal taxes for the past 3 years, and don't recommend…read morethem. Last year I was selling my business and met with Randy in July 2024, to get an estimate on how much capital gains could be. When I arrived, Randy was not prepared and "asked why I was there?" I told him I was selling my business (for approximately $2M) and need help planning for capital gains. Randy quickly tells me "he's a numbers guy, and not comfortable with hypothetical numbers". But, THAT was the purpose of our meeting! He spent more time thumbing through a Business Valuation book, trying to find a multiplier, to estimate my business's worth. He recommended Rogerson Business Services to do an appraisal and get back to him with their estimate, which I did. I received a bill for $438 for 1.25 hours, which I paid. I emailed Randy with their estimate and he replied with a total estimate for capital gains, but no information on depreciation recapture, or breakdown of state and federal or tax bracket percentages. When I asked for more information, he sends me an email with a web link for 2022 federal taxes, so I can calculate it myself. Early October, I get 2 more bills! $875 for 2.5 hours of his time "preparing estimate of tax resulting from sale" and $88 for "generating tax calculation worksheet and email" I emailed Randy disputing the charges, but never heard back from him. When I received a past due notice in November 2024, I emailed Katie disputing the charges. I don't mind the initial $438, but thought the extra $963 in charges was excessive. If Randy had given me the original estimated information I requested at our initial meeting, there would have been no need for additional charges. For comparison, at the recommendation of my Real Estate Agent, I met with another CPA and Business Consultant. I spent 1.25 hours in his office, where we reviewed and filled out actual on-line State and Federal IRS forms for Capital Gains. He came up with similar Capital Gains numbers that Randy had calculated, but ONLY charged me $250 for 1.25 hours of his time. In December 2024, I received an email from them, terminating our relationship. Apparently, I no longer fit in with "the future direction of their practice". Thank you, one less thing I had to do!

Randy and Katie are professional and seasoned CPAs. They've helped me with my personal and business…read moretax filings. There's no way that I'm going back to TurboTax after using their services.

We have been extremely happy with the services that David and his team have provided us over the…read morelast several years. They started out just doing our personal returns, but as our business grew and we incorporated, they helped us make the transition without skipping a beat. As a small business owner, they have been vital in our development and growth, and have saved us thousands of dollars, and countless hours. I would highly recommend Airola CPA & Associates to anyone looking for an accountant, especially if you own a business. David's knowledge and dedication is second to none in my opinion, and we are thankful we found him. Marcus Filippi, Flipside Consulting

We had a great experience with David our first year - 2nd year had some hiccups in communication,…read morebut overall it was fine. However year 3 was a nightmare, that has solidified we will never be back and will not recommend his services. I went to his office where he went over all the paperwork I had. On my way out, I asked the receptionist to pay and she said I could when I picked up hard copies - which is weird, because the previous year I all but begged for hard copies. So I said ok, and left. I sent numerous e-mails and called to confirm that our return was filed - finally I got a "yes". Fast forward 4 months and I still have no refund. I call and e-mail several times again and finally get a "we were waiting on payment"...TO WHICH I NEVER RECEIVED AN INVOICE. I was told I would pay upon hardcopy pickup. So I paid right then, and had my refund about a week later - so we were waiting for 4 months for NOTHING. Getting a copy of my returns was another circus - I was fine with a PDF or a hardcopy, but wanted SOMETHING (don't most people want a copy of their tax return?). It again was a month long process of calls and e-mails that went unanswered and finally I received a PDF copy. Overall, the systems in place here SUCK. Nobody has any idea what's needed for the next step, and the communication is even worse. Additionally, their pricing isn't even a bargain. For a good service, I'm willing to pay, but not when I have to chase people for months to do their job. Go anywhere else, save yourself the time.

Have used Mr. C. Dietz's firm for over 36 years, in Sacramento…read more I have always felt my returns were correct, service is THE BEST. I hope I do not ever need to get a different CPA or what I call "TAX MAN".

Signed on thinking mr Dietz would be helping me to then get Leah who totally messed my taxes up…read more Amended return was needed and now I am out a refund I could have used during an unexpected family emergency. I filed in February and it's now almost October, still no refund or empathy from Leah, very disappointed and let down for sure

At first this accounting firm seemed like a good option to try: established in 1990, long-standing…read morewithin the community, and close by. However they do not seem to want business. I called to set up a phone consultation with an individual named Jeff, at least this was according to the receptionist that answered. Of course, I was not called on the date and time this supposed phone consultation was set up. I let a few days go by, thinking maybe they were just backlogged during tax season. They never ended up calling as originally promised. I then called their office again to see what the problem was but got a voicemail during their business hours and was never called back despite leaving a message. It is understandable if an accounting business is busy during tax season, but don't waste a potential customer's time by setting up an appointment and not following through.

I called Burt Douglass at Douglass & Co. after a friend and fellow business owner very highly…read morerecommended him. From the secretary to the in-house bookkeeper, everyone I've dealt with at this firm is super friendly and professional. Even better, Burt analyzed our company finances and recommended several strategies for reducing our tax liability (while staying completely within the law). The savings we've received since then have paid for his very reasonable fees many times over. Plus, Burt is a hoot to talk to. I love the way he "translates" complicated tax concepts into language even the most tax-illiterate (like me) can comprehend. We will definitely be using Douglass & Co for a long time.

Bob is nice. No doubt about it. But he nearly lost me my house and caused loads of stress with his…read morenonchalant attitude to my problems. Lots of yes, yes, yes I can fix this. No results. Routinely neglected to return my phone calls. Took over a month to get paperwork to the IRS that was urgent. I don't need nice. I need serious, professional attention to detail. I didn't get it here. I fixed all my problems myself in 3 days.

I met with Bob about my taxes and was blown away his advice and how nice everyone was. I highly…read morerecommend his services to anyone with tax questions or problems.

Excellent CPA!! Greg has been doing my taxes for the past 20 years and does an excellent job…read more He's very thorough and professional and has been very patient. My husband had always gathered the information for Greg to do our taxes - I had nothing to do with it and it seemed overwhelming to me. My husband passed away a year ago so last tax season it was all up to me. Greg was wonderful in helping me get everything needed and was so patient. I didn't get all of the paperwork to him until the last minute but he managed to get the taxes filed in plenty of time. He's always pleasant, understanding and helpful. I highly recommend Greg for any of your accounting needs.

Greg has been my CPA for several years now. He's as good as it gets. Not only does he maximize my…read moretax returns, he knows how to defend you in an audit. I was unfortunate to receive an audit but with Greg's help, I owed 0. That shows me that he's been doing a fantastic job with my returns in the past and also shows me he knows how to deal with the IRS. Not sure if he's accepting new clients but if you're looking for a great CPA, give him a ring.