He's in Nevada and I'm in Central, OR. I'm not sure if he travels that far…read more He does respond quickly to your inquiries.

Was looking for a quote on a repair job in a store in Owyhee, NV 89832. Talking to Greg he was…read morequick to respond and was willing to take the job even though the job was 2.5 hours away from his base. He was quick to respond and was very helpful on the phone and email.

We have a rental property and have furnished appliances for it that we purchased at Sun Valley…read moreAppliance. Even being used appliances, they have lasted for years and have not had to be replace. Now, our refrigerator went out in our own home and I couldn't bring myself to pay over $1000 dollars for a new one so I am glad that we have the option and were aware of Sun Valley Appliances. We got a nice used refrigerator at a great price, and when we got home, we realized we didn't measure the depth and so it didn't fit. Imagine my surprise and disappointment when I read All Sales Final on the receipt. However, I still called and spoke to Sherri, explained we didn't want a refund but to exchange for one that would fit. She was so helpful and understanding and allowed us to make an exchange. Both the employees on the floor were also helpful and assisted with the loading/unloading. I recommend this place for all your appliance needs. It is locally owned and operated. They sell the appliances at a great price and even offer 90 day warranty and delivery services. Thank you to Sherri and the store employees that were so helpful to us.

Nicole & Summer did an excellent job of finding a washing machine part for my 7 year old Samsung…read moreWasher. Their guy removed the part (Spider Gear), it was a bit time consuming, but I completely understood as I had just done the work to remove my own and found it disintegrating on the inner stainless tub. Nicole charged a fair price for the used replacement part, but upon removal they could not tap the bolts out. Due to the pot metal (Zinc blend) on these Spider Gears. Nicole further discounted the part, so that I could proceed to take it home and tap these bolts out myself. Ultimately, the part did not work for me, as the metal framework (being softer than the bolts) cracked as the bolts were tapped out. However I was still impressed with their professional and fair conduct with this transaction and if I need a washer/dryer or any parts in the future, I will definitely come to them first. Shawn A.

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.

The overall experience was marred by some huge delays, but the technician Raul was effective and it…read morewas not a messy job. The service was late in coming and this meant the customer lost several hours for a 30-minute job. The cost of $120 per quick drain cleaning was also high in comparison to the time required in the field.