Terrible experience. It's a shame because when I went earlier today for my own passport…read moreapplication, it was a very nice and seamless experience. Because of that positive experience, I went home and convinced my mom to return the same day to submit her application. Unfortunately, our second visit was completely different. We were helped by a young woman whose name I believe started with an "M." There were two employees working at the time with similar names, so to clarify, she was the one wearing a black jacket during our visit. From the start, the interaction felt very uncomfortable. She seemed irritated and dismissive, and every question we asked was met with noticeable attitude and impatience. It felt as though our presence and questions were an inconvenience. Applying for a passport can already be stressful, and customer service makes a big difference in that experience. We simply expected to be treated with basic courtesy and respect. I hope this feedback helps ensure future customers have a more positive interaction.

Amazing staff. Don't go anywhere else for passport needs! Everyone was extremely helpful andread more

Amazing service great for when your pinched for time and need your paper work fixed fastread more

Friendly staff, very helpful. She answered my questions with no hesitation, very helpful.read more

Completely shocking experience! As soon as I paid his fee via Venmo, this man Completely flipped…read moreout, refused to do the service and wanted to kick me out of the office! Why? Because Venmo charged him a business fee!! (Which was approx $15 for a $600 transfer) This was just soo wild! The craziest thing I've ever experienced! I simply could not believe it!. The police had to be called, he is so aggressive and I had a panic attack. It took nearly 20 days to get my money back. I don't know how this crooked, violent man is in business. DO NOT RECOMMEND

It had been a couple of years since I had been here but after a bad experience with another person…read moremy sibling suggested, I came back and I do not regret it. My partner and I were looking for a good experience and I great experience is what we received. We purchased a home last year and I had another home I normally file with, anywho we wanted to make sure we were getting the best possible outcome. We came here and we were able to compare scenarios. Anywho, price was extremely reasonable and I will definitely be returning to do constant business here. No need for anymore bad experiences.

We had a really great experience with DNExpress while completing the process to make our 4-year-old…read morea dual citizen. Camilo and the staff were very helpful, efficient, and easy to communicate with throughout the entire process. Everything was completed in about three months, and we had all of our child's documents in hand without any issues. We're very grateful for their support and would definitely recommend their services to other families.

The process to get me and my brothers our Mexican birth certificate was super easy. It took about…read moretwo months and a half from when I started to having the birth certificate in my hands and I didn't even need to leave my house. Thanks DNExpress for everything.

I've been with AAA for 30 years and they are always professional and helpful and knowledgeable…read morewhich is refreshing. The renovation to this facility is excellent! It looks great and has plenty of seating. The counter is now a full circle and most services are done at it with a representative. Being able to take care of registration issues and disabled placards here is just so much better and FASTER! Check out the website if you have AAA even roadside there are so many tasks you can complete here without having to go all over the city. Thank you, AAA La Mesa, for you excellent customer service!

I'm a premier member. So I needed a notary. It was free for me . It was quick service today not…read morevery many people. Value I would say is worth the money for a membership.

Crystal is the best! The hubs and I are scheduled to travel…read moreto Italy from late August-early September 2020 and in the midst of this Covid 19 issue, Crystal was thoughtful enough to reach out to us and just keep us informed of our reservations (flights/Cruise/train travel, etc) and has put our minds at ease. Crystal is not only thoughtful and kind, she is truly passionate about what she does and incredibly sincere.... she is truly salt of the earth. We are so grateful we found Crystal. Thank you for all you do Crystal! We truly appreciate you & Kahala! Stay safe and healthy everyone!

If I could give 10 stars I would!! Tracy is amazing and the best travel agent. She booked our…read morehoneymoon to Bora Bora and everything was planned to perfection, anywhere we went transportation was already set up and ready. It was an effortless trip since Tracy had everything planned out. We used her again for a cruise and something went wrong with the booking and she got the cruise line to fix it and actually give us additional credits. I had never used a travel agent before her and always did everything myself and I can tell you it feels so nice to have someone like her to take of everything for you!!! 10 Stars !!!

Tammy did a great job...she is professional, kind, and efficient. Parking is at a premium. Job well…read moredone Tammy...clearly you know the travel business. If you need a flight to another state or to another country talk to Tammy.

I NEVER write Yelp reviews but I had to for this place. If I could I would give this place NEGATIVE…read morestars. they WILL TAKE MONEY out of your bank account with out your CONSENT. This will be my first and LAST time going through this agency, most definitely the WORST experience of my life with a traveling agent. I recommend if your going to book a flight, do it your self or find another agency Thanks travel world for SCAMMING us of ($1200)

I would rate this place 0 star if I could do this. The…read moreagent never helps if there is something happening and he says it is not his responsibility. We bought a ticket through his place and my dad suddenly went to ER. I asked him to help hold off the ticket until my dad's recovery but he declined and used very rude and unethical words to us. Please consider fb page from nguoi viet sạn Diego about his bad service. There are many customers already reported him on social media. The office looks dirty and cheap! Contact other agent or buy directly from airlines company. DONT GO TO THIS PLACE.

If I could rate 0 stars I would! They give travel agents such a bad name. My parents had to book…read morelast minute emergency plane tickets to Vietnam through World Travel & Tours. My mom needs to change her return flight to a later date because she's staying in Vietnam longer. The travel agent is being extremely uncooperative and told us to contact the airline when we've already did and they said to contact the travel agent. The airline said thay because the tickets were booked through a travel agent that we have to contact them to make changes (which honestly makes sense as that's generally the protocol for any third party booking). Travel agent is being lazy and telling us a bunch of lies. The ticketing receipt even says changes are available. Just take a look at the rest of the reviews - this place needs to go out of business. Don't book here, save your money and book directly with the airline. It's also much cheaper. UPDATE: Had a very frustrating call with the owner/travel agent and he still claims that he cannot make changes to the flight WHEN THE AIRLINE SAID THAT HE SHOULD BE ABLE TO MAKE THE CHANGES. I was on hold with the airline for hours. They told me that because the ticket was booked via third party/travel agent that they need to make the changes. Travel agent claims that he's not able to make the changes. All tickets regardless if it's a non-refundable fare allows for changes, subject to change fees and the difference of the new ticket which we are aware of. We're not asking for a refund, just a simple date change for the returning flight and for some reason, this travel agent claims he cannot do it because it's a liar and scammer. He's unethical and simply a terrible travel agent. AVOID AT ALL COSTS!

Yes, I plan to use Abraham to obtain two visis for a Springtime trip this coming year. He is the…read moreonly person I have spoken to who actually seems to know how to go about it.

Excellent service! Abraham is extremely knowledgeable and competent, so much so that making travel…read moreplans with him is a breeze. Plus, because he's so well informed, he manages to save you money time and time again. Highly recommended!

Phyllis helped us plan a MAGICAL honeymoon to Italy! Her knowledge and expertise are invaluable!…read more She's really helpful if you know you want to go somewhere but don't quite know how to get there or where to stay...we came to her with a vague vision and she helped create the honeymoon of our dreams!

Phyllis knew all the right places to stay in Paris and Italy!! Stayed very central yet it was very…read moreunique .