First was greeted by an associate , very nice man, I had purchased a pair of jeans and have bought them for a while, their wear great and very durable and hold up well, but they were running a sale on them so I went in and purchased three pair new but the same pants, same size wouldn't fit so went in to exchange them but had trouble finding next size to fit me It took three of four different sizes, and employee little lady restocking and straightening out all sizes, very nice, smiling, friendly and she told me stand to stand by and went to the storeroom and returned with the perfect size, she was so nice, kinda unusual in today's stores, she truly went out of her way to assist me then the young man at the check out, very nice, friendly and also smiling,two great employees I was fortunate to meet on one trip. This is a ery nice store, has so many items, in a ery nice store well organized and the lady in Jean Rea was employee JudySmith, very nice employee. If you haven't been there you really need to stop by and just do a walkabout. You'll find something to buy, I'm sure. Very nice store read more

I ordered nearly $400 of material online for curbside pickup. The order was placed at 6am at 8am I received an email stating order was ready for pickup. Arrived that evening and parked where indicated, called store and they said they would be right out. 20 minutes later went into store and they said we can't find your order. I asked the young lady at customer service how this could happen and got an epic shoulder shrug. Meanwhile they tell me the person putting my order together is new and is having trouble finding things. So that's exactly what I would do put a new guy on it. After over an hour with more help from me the customer gathering my order I was loaded and left. Not a good experience, how can you state an order is ready but is not??? read more

Went in looking to buy a pellet grill. Got it home, and it had some damage. Tonya went above and beyond to get it taken care of. Problem was solved, and now I would make a purchase there, knowing they will make sure it's right. Tonya, Thomas(from firearms dept.), and Ryan pushed thru to get it right. read more

Manager is very customer unfriendly needs to learn returns policy not question why when product is returned not used just refund not make reason why can't find way they can not my problem when employees don't show up read more

Worst customer service ever. Employees were just standing around while needed help. Liked the stores. But not sure I will return

This is a newer store that seems to lack personality. They have little bits of different things without a core theme. They did not have what my husband needed and he felt the salesperson wasted his time taking him from place to place in the store looking for something. They had the fig bars I liked amd we purchase them, but my husband was so frustrated that he put his partial list of items found back. read more

Great Store: This place has everything you need if you are a gardener small or large farmer. prices are right and the store is laid out so you can find things easily. read more

Awesome store and friendly staff! This store has comparable prices or lower prices than Lowes and Walmart. Beats any other farm store around the area. Has a nice selection of tools, clothes, camping and guns. The gentleman that deals with the selling of the chickens and bunnies is well informed and answered our questions about the chicks and getting started on raising them. read more

Absolutely horrible customer service. Ordered jeans December 12th. Heard nothing about my order by January 4th so I emailed. No response back to me. Called them January 9th. Representative called their warehouse. Said she would call me once she heard from the warehouse. No call. I called again January 11th and was told jeans were going out the door that day and they will send tracking number. January 12th called them again because I had not received tracking number. She called the warehouse and the shipping truck had already left for the day so they wouldn't go out until January 15th. I asked that my order be canceled, which the rep agreed to. January 18th I received a shipping notice and tracking number. I called the company and the rep told me there was no way they could have canceled the order on the 12th because the shipping was already in progress. In progress??? Yet it took another 6 days to ship. Something is seriously wrong with this company. I asked to speak with a supervisor and was told they were all in meetings today. I did leave a voice message. I won't hold my breath and in the meantime will contact AmEx to dispute the charge. RIDICULOUS!!! read more