Very nice patio seating- attentive bar staff. Drinks were reasonable priced. Many came with a souvenir glass to take home. We didn't order food, but everything coming out around us looked very appetizing. Will definitely go back to try a few things on the menu. Jenga connect 4 and nice gas bonfire really set the mood on the patio. Inside was music and dancing. read more

Rum Runners? Yea run away. Not a great experience on game day. Poor service--just not really welcoming and the bartenders and servers were shot gunning drinks behind the bar), expensive drinks and drafts, they were out of most of the draft choices (like over half of them), the TVs were either blue, or pixelated so not a great football experience, nobody was here--I mean kinda of a drag -- a dead zone where it should not be so---so went elsewhere . read more

Came here (back in July) for Cleveland Burger Week and were pleasantly surprised by our meal. My side and I shared their special for that event, a quesadilla burger. We also ordered a side of onion rings to share. We sat out on the patio, as we had a large group and were also have a few cocktails before heading up into the city for a Guardians game. The server we had dealt with our large group fairly well, and kept everyone happy with drinks and food orders flying left and right. This quesadilla burger was a tasty and interesting version of a burger, especially with the creamy, spicy dipping sauce. It looked like a cheese quesadilla topped with lettuce, tomato, a burger patty and the aforementioned sauce. Their onion rings were really solid...very thick and super-crispy. All in all a fun venue, nice outdoor seating areas and decent food made for a nice outing before the game. Would come back here. read more

Rum Runners - Quesadilla burger and onion rings (Cleveland Burger Week special) - Tiki Bars Near Me - Cleveland, Ohio

I visited here on a business trip. I needed a receipt for a business expense report. I tried calling, texting, reaching out on instagram DM - everything to get a hold of someone. It's been 3 weeks with no response. Management clearly doesn't care. Sad that I have to go to these extremes to get attention. read more

No way should you come here! I'm sitting here with my BF and it's 1 hr 44 minutes since we ordered and still NO FOOD! Excuses the kitchen messed up at 1 hr into sitting here and still no food. Unbelievable!!!' UNFORTUNATELY CANNOT RECOMMEND and only warn ypu. Ugh!! Oh wait, 1hr 49 minutes we received our food order of 1 polish dog& 1 hamburger. WooHoo! read more

Cocktails are pre batched which means they aren't able to reduce the sugar in them. Luckily the bartender who was filling in and actually worked next door happily made me a mojito with Splenda instead. Very basic simple food menu with flatbreads and sandwiches but nothing unique or particularly gourmet. Beautiful outdoor availability to stand or sit at the bar while viewing the gorgeous river area. read more

We've been wanting to visit since they opened. Being near the water, with some drinks and island type food.. live music, the venue decor and overall vibe was right up our alley. We found out they had live music starting at 3pm, so we headed out. Parked in the parking lot outside of the flats ($15) as expected. This isn't due to restaurant requirements, I'm just adding the info for those that may wonder in the future. When we arrived, the hostesses didn't greet us. It seemed like we interrupted their conversation. We were seated.. about 10mins later, we had waters brought over to us. We had figured out our drinks but she was coming back to order them. Another 10mins later, we were able to order drinks. They were out of kids cups - no biggie. We didn't order food till our drinks arrived.. it just seemed entirely dragged out before we received our drinks and finally got to order. At this rate, we had already been seated for quite some time. I ordered a blueberry basil lemonade, on their in-house food menu. It wasn't a specialty or daily menu. They said it was now strawberry lemonade instead, I still ordered it. When it arrived to the table, it was not a bar made drink. I expected muddled fruit with fresh herbs added. That's what it used insinuated. It reminded me of a beverage poured from a two-liter bottle with vodka added. Something I would throw together quickly at home. There weren't any plant based or vegan options, unless you modify something existing on the menu. They have a beyond burger substitute option.. but that doesn't really count. We ordered a kid's pepperoni flatbread, Caribbean flatbread and Cajun chicken sandwich. We enjoyed the flatbreads, the sandwich was okay but definitely didn't come across as "Cajun". A couple was seated next to us and ended up leaving after receiving waters but no other service for some time. There was not that many tables when we arrived, maybe three including ours plus people sitting at the bar. Didn't seem very busy at all, it was a easy afternoon. Our server seemed bothered whenever she did visit our table, most of the employees didn't seem very happy overall. You could tell that they wouldn't help each other out. They didn't seem short staffed, but I couldn't tell. Our server and most others were socializing a majority of the time amongst themselves. She didn't check on us while we ate, when she finally did.. we were sitting and already done eating for some time. I asked for boxes and the check, she only brought one and had to go back twice for two more.. I never saw a print out of our bill. She just showed up at the table with a handheld and told us the total. I paid for it, selected a print receipt. Once I handed it back, she said thanks and walked away........ nothing else. I thought she went to get my receipt print out. Nope. She was walking around again, we caught her attention and asked for the print out. She said okay but she has to go find it.. that's fine, I would just like to know what I paid for. She handed it to us and didn't say a word. We ended up leaving without anyone coming by to ask how things were, we walked out past the hostess without a word from them. I believe there were two managers walking around, they weren't involved either. We chose to sit inside to somewhat avoid the heat but the bay doors were open, so maybe it would just balance out. It never did, it just got hotter and hotter. I didn't notice any fans and with a quick trip to the restroom, we realized the AC wasn't on period. Just be aware if you're not comfortable in the heat. My kiddo couldn't sit any longer and became antsy because of it. I ended up getting sick shortly after we left, my body did not agree with the drink, food or combination of the two. I'm unsure what triggered me, it's been about two hours and my stomach is still gurgling. I would suggest to stick to the bottled beverages & appetizer or flatbread items if you do opt into visiting here. We were left highly disappointed by the end of our visit. Our expectations were much higher for a Rum Runners. I only gave two stars because they are so new.. I hope management sees this as a learning experience to better the establishment. read more

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It was a crazy night after a football game and the restaurant was packed. The kitchen was extremely behind and took a long time to make our food but our server Ashley was so kind and apologetic she made our experience pleasant. She handled the stress of tables complaining so wonderfully and had a positive attitude the whole time. She is the only reason we stayed. 5 stars specifically for Ashley read more

Great view of the boats passing by, went with my friends and had a great time. Will be coming back again!

When I was at rum runners I was treated very nicely by the staff. The manager went out her way to get me what I asked for. My girlfriend is a very picky eater and she was very nice and polite even though my girlfriend was getting frustrated. 10/10 recommend this place for a good time read more

I ate here with 2 friends on a Wednesday night. Service was a little slow but our waitress was very nice. The hushpuppies and quesadilla were our favorites of what we ordered. I would go again read more

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Could be great, but it's not. My husband and I stopped by over the summer and I'm just now getting around to leaving some reviews. Maybe it's a curse on this location (seeing how Thirsty Dog didn't survive), maybe it's the harsh winters, maybe it's the staff. The place has been rebranded as a rum bar since TD closed, and the decor/ambiance is super cute and on brand. However, whatever coconut-scented spray they had going was so overpowering and concentrated that I can't even imagine sitting indoors. My clothes smelled like it and I sat outside! The live jazz band was very good. The drinks and service were not. Without looking at a menu, I asked for a mai tai and was told they didn't have them. What kind of beach-themed rum bar doesn't serve mai tais??! I then asked if they could make one (pretty easy, right?) and got a menu shoved in my face instead. The drink menus don't have prices listed which would be fine if this was an upscale restaurant, but it's not. The drinks are also created with pre made mixes plus well liquor. At the price point our bill came out to be, it leaves something to be desired. My husband and I wanted to order another drink, but despite plenty of bartenders/servers being around none came to check in on us even after a busser picked up our empty glasses. A couple of the servers were very deep in gossiping about other (I presume) servers and we didn't want to bother them, so we asked to be cashed out and left. This place has such a great potential being in the Flats, but has a lot of kinks to work out to make it! read more

Rum Runners - Drink menu - Tiki Bars Near Me - Cleveland, Ohio

The food taste old and dry. The server is quick to give you the check right when the food arrives. Only thing good here is watching the brownies. Other than that the atmosphere sucks. read more