The auctioneer has anger issues. I was right to lose confidence, 100% dodged a nightmare.
I lost confidence because he refused to answer my questions about how the auction process works on multiple occasions. I simply wanted to know if I needed to pack my car with all the items for the first meeting. He refused to answer me. When I lost confidence because of this, he called me yelling at me making the assumption that I lost confidence because it took him too long to text me. How ridiculous is that accusation? I had just spent a month working hard to get ready for this auction.
This auction house has very poor communication which resulted in my loss of confidence. Because I made the decision not to move forward with the auction, Scott called me and yelled at me with bogus accusations and rudely talked over me. When I was trying to explain he cut me off and continued yelling his ridiculous accusation.
He could have easily turned the whole situation around if only he had his wits about him. All he had to say was, what do you need to know before the meeting. I am on the phone now and can answer questions. Instead, he came up with a fantastical accusation in a fit of anger and hurled it at me without thought or reason.
Do I need to bring the valuables to the first meeting, very straight forward. It was too much trouble to communicate. Too much to say, yes bring the items and we can inventory, or no put together a list and bring it, no answer, still wondering. Do I pack the car or not. Why leave a client hanging to the point whereby they lose all confidence and then blame them with a ridiculous assumption.
The next day I gave the man an opportunity to apologize and he refused. I am sure he knows how evasive his answers were and I have to ask; did he really expect people to continue to do business without helping them through the process?
Perhaps just find another auction site if you need to unload your valuables, save yourself from bogus accusations and a hothead proprietor.
As to the value of this place, I wouldn't know, I wasted a whole month preparing for an auction that refused to offer me details of the process of the first meeting. read more