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    Ruland Charles M MD

    5.0 (1 review)

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    9 years ago

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    Anne Arundel Orthopaedic Surgeons

    Anne Arundel Orthopaedic Surgeons

    3.7(14 reviews)
    0.1 mi

    Update: It was not the fault of the orthopedic medical professional. Luminis over scheduled their…read morestaff. I arrived 2 minutes early for my appointment. I was taken to x-ray immediately, the tech was awesome, the x-ray process fantastic. I was then sat in a teeny tiny room and told to wait for the orthopedic medical professional to come and examine my Injury and review the x-rays with me. I waited in that teeny tiny room for over 50 minutes. I exited the room, found a person, and told the person I have been waiting in that tiny room for over 50, not 15 but FIVE ZERO minutes. They asked what room and what orthopedic medical professional, when I let them know, I was told that the orthopedic medical professional is in the room next to yours, you're next, please go back and wait. NO!! I will not wait In the teeny tiny room for another minute. If I can respect YOUR schedule, YOU respect MY schedule.

    Not a great place. Extended wait times. Our surgeon is cold and uncaring. At this point, I'm…read morereluctant at this point to let her operate on me. I don't expect hugs and kisses during a consultation, but can you at least look my in the eye when you're speaking to me? Would it kill you to smile when you are greeted with a friendly hello? Tried to call to make an appointment, sat on hold for fifteen minutes, then had my call dropped- standard procedure at this office. I am going to look for a surgeon outside the Luminis system.

    Ben Petre, MD

    Ben Petre, MD

    4.3(4 reviews)
    0.1 mi

    This is a very difficult review to write because I like Dr. Petre very much and he seems to be a…read moregood surgeon. Unfortunately, his office policies make recouperation difficult. I had rotator cuff surgery. It went well. The problem is the physical therapy. I had already been in PT prior to having surgery and didn't have many of my 30 available sessions remaining. I called my insurance company and they were very specific with me that I could get more sessions however my doctor must call a special number to request more visits. I contacted his office and they said NO, they do not talk to insurance companies and that my PT place simply had to send in a new order. I tried it. It didn't work. Talked to insurance again and they said Doc must call. Made an appointment. paid to go see him. explained the situation. he said he would call. after a week insurance says he hasn't called so I email him and receive response from an office person who tells me that they will not call insurance. So here I sit. Having racked up THOUSANDS of dollars in PT expenses I cannot afford to go anymore. My shoulder is not healed. I am still in pain. My doctor's office won't make one phone call for me. My insurance company will not approve more PT until they talk to doctor. And on I go. Looks like my surgery was a waste of time and loads of money as I cant go back to PT to complete my rehab unless I rob a bank. Health "Care" in this country is broken.

    I had the pleasure of being a patient of Dr. Petre's when I fractured my patella. Dr. Petre did an…read moreORIF patella surgery. This was a very serious injury with a long recovery. Every step of the way from the front office, to Dr. Petre, to his PA and his staff, along with the hospital and follow up care as well as my physical therapy, I was utterly impressed with the care I was given. I would highly recommend Dr. Petre and the Anne Arundel Medical Group Orthopaedic & Sports Medicine Specialist.

    Orthopaedic & Spine Care PA

    Orthopaedic & Spine Care PA

    2.3(3 reviews)
    0.2 mi

    I typically don't bother to write Dr's reviews on Yelp, unless they are extraordinary…read more.. Unfortunately, this practices Front Desk/ Back office needs a serious attitude adjustment. Sadly, "Tracy" is rude, and has zero business acumen or understanding of how to conduct herself in a professional setting as evidence by an obvious and attitude which was offensive, condescending and belligerent in tone. Clearly, she has no business handling a private practice, if she doesn't know how to communicate with patients-- period. The Dr's in this practice need to take note and understand that their staff sets the tone, and represents the practice-- as a whole. Who you choose to represent you matters, and how patients are treated on the front and back end, can make the difference in your patient flow-- particularly in an area with MANY viable options... Perhaps she's frustrated and burnt out; but if that's the case then she needs to consider a change in careers, if she can no longer handle the basics of how to control and conduct herself in an office setting. It has left a sour taste to say the least and I will not be returning to the practice.

    Love Dr. Bands and his assistant Frank! I have been to them every time I have needed help with my…read morespine and they have done 3 of my cervical spine fusions. I trust them with my life and to always recommend the best thing for me. He is very good about trying other options other than surgery first then surgery if needed. When I've had my surgeries they were there for me every step of the way and answered all my questions. I felt safe and at ease with them before, during and after my surgeries. I would highly recommend them and i have to many of my friends. I live out of state now but will make the drive to see them if I need to because I won't go to any one else!

    Ruland Charles M MD - sportsmed - Updated May 2026

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