Dr. Billups is the best oral surgeon I have ever been treated by (and I've seen a few in the past)…read more She is personable, caring and made sure I had all my questions answered and that I was at ease. Highly recommend.

I have had reoccurring bone spurs post tooth extraction, my mouths fault not theirs, which had led…read moreto numerous repeat visits with Dr Noordhoek. All I can say she in a godsend, with genuine care for the patient. I have felt like a pain in their rear end but she has always treated me with compassion and an upbeat attitude to give me relief. She is a godsend and cant stress enough in todays world, she shares my pain, and genuinely cares, which is rare...if you need work, do not hesitate with her, there is none better!

Dr. Noordhoek and the rest of the staff were great. I had two upper molars removed and they did…read moreeverything in their power to make the procedure as painless as possible. I was kept informed of all that needed to be addressed as we proceeded through the various steps. I would highly recommend her.

Friendly and caring staff. Had a wisdom tooth pulled recently and during the procedure and the…read morefollow up appointments everyone was professional and caring

From the owner: We are a dental specialty office providing inoffice oral and dental implant surgery services…read more Ambulatory IV anesthesia and wisdom tooth surgery are our specialty. Hospital outpatient as well as inpatient oral surgical services are provided at St. Mary's Healthcare and Spectrum Health in Grand Rapids.

I'm extremely disappointed with the communication at this practice. In office, the team was…read morefriendly, I enjoyed my conversation with the doctor. They were very informative and seemed like they wanted to genuinely help. However, everything after has been very frustrating. It's been almost a month since I had scans done and I've yet to talk to the doctor to go over what was found. After following up multiple times, I finally received a call back from the team (over 2 weeks after my scans were taken btw), they asked a few questions, and promised the doctor would call when she was in the office in the next few days. That was over a week and a half ago and yet still nothing. I understand being busy, but multiple weeks of no follow through is a pattern of poor communication. I don't recommend going here if you're in any sort of hurry to get your health struggles resolved. I'm not here to name drop, simply just sharing experience in hopes for them to do better!

I had to have a few implants and Dr. Roseanna Noordhoek was a gem! She was so friendly and made me…read morefeel at ease right away. Very professional and explained everything every step of the way. Overall a really great experience with all staff and procedures. Would highly recommend!

Dr. Nylaan's office is the most up to date dental office. The whole office is filled with friendly,…read morecaring people.

I think the guy that gave the bad review is off his rocker. And Dr Brian says there's no record of…read morehis visit so,.. My whole family has gone to Dr Brian and Kris for years and they have ALWAYS bent over backwards for us. I had a tooth break on me 2 days before our vacation and Dr Brian got me in and got it fixed AND their office called me the next day to follow up and see how I was doing. Kris is always pleasant, happy to see us and the gals behind the front desk brighten the day. Five stars and two thumbs way up. Keep up the good work guys.

We all know it is difficult finding a new physician or doctor and you definitely don't want to be…read morelooking when feeling ill. I am leery of corporate "chain" medical care precisely because of the payment focus that greets you here at Aspen Dental, but the excellent care one receives in the back room more than makes up for the money focus atmosphere up-front. Payments are expected in person at the time of your appointment which frankly I am not use to with my particular type of insurance. However, costs are extremely fair for the quality of care one receives here. I have had three teeth cleanings, x-rays, a crown, and filling here. All of the medical staff are friendly yet professional. My dentist explained in detail everything she was doing during the procedures. Very competent and have requested to always be assigned her when I need dental work. Bring your iPod and headphones...the sound from the TVs don't exactly drown out the drilling noises. The automatic telephone and email appointment reminders are handy unless you are like me and find them annoying because my calendar events already send me a text message reminding me of my appointment...but they are useful if you don't have a calender synced with your phone. And oh, Aspen Dental offers a free initial exam and x-rays so there is no reason to not check them out. UPDATE: It has been two months & Aspen Dental is still unable to communicate with my insurance company correctly to finalize the claim. While care here is excellent, their office management sucks.

They charged me over $350 when I was quoted $0. I had to take out a new line of credit there in the…read moreoffice. A couple of weeks later I get my explanation of benefits and they billed my insurance for $29, my share was $0. I called and asked for an itemized bill, and rather than send it to me they just refunded it.