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    Ruffin' It Pet Resort

    4.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Ruffin' It Pet Resort

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    Ruffin' It Pet Resort Photos

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    6 months ago

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    Ask the Community - Ruffin' It Pet Resort

    Muddy Paws Grooming & Boarding

    Muddy Paws Grooming & Boarding

    (2 reviews)

    They cut all four of my baby's paws because they were overbooked. I know they were because their…read morereceptionist told me they were backed up and then they lied to me and are not taking responsibility.

    TERRIBLE EXPERIENCE today. I booked my appointment in advance the owner made it seem like she took…read morecare of everything, 9 AM had my cat booked for hair cut, shampoo nail trim all that. I showed up (and called before) the person in the front had no idea what my cat was booked for? That was already off putting. I LET THEM KNOW as far as my knowledge (because I had recently adopted this cat) he had never been groomed, I was nervous about it and they could call me if he became unmanageable, no problem. I guess they aren't used to owners calling up to check on their pets? No idea that was a problem. I asked multiple times for time estimates which I understand couldn't be exact but you can't tell me an hour? Two hours? But after I have a terrible experience THANKS TO SKYE AND THE OWNER wants to tell me "it usually takes 4-5 hours" lmfao. What a joke. I was told I would be called after my cats haircut to be informed wether he did well or not, and if they would proceed with a bath. AGAIN, no call. I've been the one asking if my cat is ok, when is he going to be seen, etc. YES OF COURSE I'm going to call and ask about my cat? I communicated that it was his first time there I was worried and it's reasonable to ask for a time frame. The owner had little remarks to make when I said I was going to head over after this bath, "you're going to pick him up soaking wet?" No DUMBA*** but I'm letting you know I'll be waiting for him!!!! Then unfortunately my car battery did die (I went to the outlets because they still weren't done by 1 I clock and the outlets are DOWN THE STREET FROM THEIR NEW LOCATION... didn't know it was such a bad thing) right after the owner made her little sly remark I get a call saying my cat was ready?? Wow how funny. I let them know my car battery died (maybe it was my karma for "bothering them" throughout the day) and THIS TERRIBLY UNPROFESSIONAL PERSON SKYE was all of a sudden pissed off. "You've been calling all day and you went to the OUTLETS? " no sh*t??? I live in another city I was trying to burn time. YELLING AT ME to respect her??? Complaining because SHE JUMPED IN FRONT OF 5 DOGS TO GROOM MY CAT. ummmm my appointment was for 9 AM anyway? Then the BS EXCUSE of their groomer was bit the night before, they had to fit in all the appointments from then OK SO WHY DIDNT ANYONE TELL ME? WHEN I called at 9 am that there would be a delay? When I dropped him off? Like I'm supposed to be thankful for that. Lmfao. Such a joke. And the owner wanted to make sure I didn't leave a bad review so offered an "express pass" for the next time like I'd ever want to deal with this place again. Again no one ever told me the groomer had been bit there would be a delay, no one told me 4-5 hour wait, nothing, I explained I was a new client. Even when my car was dead I sent someone else immediately cause I didn't want my cat to be stressed out. I would never ever recommend this place to anybody who cares about their animals.

    Ruffin' It Pet Resort - petboarding - Updated May 2026

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