1. Ruff Cuts

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Gallup, NM

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Ruff Cuts

3.7 (3 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Ruff Cuts

Bath and groom only

Ruff Cuts Photos

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7 months ago

The owners are very nice. They do a great job and they are very fast. Love this place

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1 year ago

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1 year ago

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It's A Ruff Life Grooming & Spa - Before you can see her top coat is brown. In the after groom photo you can see it has been shaved off down to the undercoat.

It's A Ruff Life Grooming & Spa

(4 reviews)

We contacted the new owner who's been in position of the company close to a month. Sandra the…read moreprevious owner had been the proprietor and we had been a customer for close to 15 years not always at this location but had been our groomer for that long. The new shop owner did not want to discuss The poor grooming of our year and a half old Pomeranian. she said on the phone that she and her team watched the previous owner. Sandra do the grooming and they did it exactly as she did. Which is absolutely false. The whole back end of our Pomeranian is shaved up so all you can see is her undercoat. Her topcoat has been cut off or shaved off. We asked for a refund she said they don't do refunds. We bring five dogs to the shop and have for years we will never return. It's not that they don't do a good job. I'm sure but this was a terrible job and she didn't even wanna look at it. Plus, we discussed that her little private area had been shaving too close and she's been licking at nonstop so we were concerned that she might've been nicked during the grooming process. She again didn't want to discuss any of the details they don't do any refunds and she had nothing further to say about it. Would you take your precious animals to a shop that did business like this? This new business owners only been in charge for a few weeks and this is not a good way to conduct business. If it's the way they're going to move forward. I expect that a lot of other businesses in the area will be gaining business since we will be moving to someone else. I've never had to write a terrible review like this, but I absolutely am appalled. This pet is our child. We were not pleased with the grooming and we wanted to discuss it, but there was no room for discussion. I tried to include a photo but it's difficult for anyone to know and if I can include it before if I have one in my photo files I will show you as well, but you can clearly see that the Brown top code is gone and all you can see is the undercoat.

What a comfortable environment, and so accommodating. They clearly love animals. I was a walk in,…read moreand they were so great with my dogs. I will be back. What a great find. Maverick and Marley approved.

Ruff Cuts - groomer - Updated October 2026

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