Absolutely apaulling, greedy and unprofessional - do not use this salon. Having spent months looking for a wedding hairdresser I was delighted to find a good stylist at Ruby Blue so I booked her for my big day. Less than 2 weeks before the wedding I called to make an appointment for highlights with the stylist I had booked and was told that she'd left more than a week ago! When I asked what was happening with my wedding hair I was told that someone was planning to phone me! I was then told that Raymond could do the wedding hair instead so I booked him, concsious of the fact that I would not find a wedding hairdresser at such short notice. The next day he called to say that he had never done wedding hair before but was 'prepard to attempt' the style I wanted. I then asked about my bridesmaid who wanted a side bun and he said he wouldn't even attempt it, so 10 days before my wedding I did not have a hairdresser. BUT it gets worse, despite being let down I still needed my highlights done so I asked the Manager if the money I had paid for the wedding trial could be deducted from the cost of my highlights considering they were now unable to provide me with anyone for my wedding hair. the Manager said NO! She said that's hairdressing for you, people come and go...no apology for the stress that had been caused and not willing to reimburse the money I had lost. After a couple of days of searching for another hairdresser I called back and begged for their former stylists details which the Manager point black refused to give out - maybe she really didn't know where she had gone, but surely she had her phone number? Their attitude stinks. I realise that people come and go, and that this situation could not have been avoided but at the very least I'd have expected to have been told as soon as the stylist left, an apology and an offer to refund the money I had spent on the wedding hair trial. You have been warned! read more