Said it was shipping service center on own website but when I went there to drop off my FedEx…read morepackages, they said they couldn't scan the QR code to print the label. They said it was only a drop off center. On its own website it says that it is a FedEx shipping center so they should've been able to scan the QR code. I was on my lunch break and had minimal time for this ridiculousness.

I ordered coffee from this company through their on line website association with Walmart. I was…read moreovercharged for the items. I should have been charged just under $40 but they charged me $70.77. I asked them to refund the difference but they refused. I sent them the copy of the order and they still refused to issue a credit. I tried to do a return but the return would only credit me with $19.99 per item or just under $40 for two items (not the $70.77 I was charged). Ray Block gave me no alternative except to dispute the charge with my credit card company.

I had a bad experience today with Office Depot, I called customer service (SHANTEL)…read more I inquired about a package that was suppost to be delivered today. She ends up keeping me on hold for (1 hour!) when I was trying to get a supervisor. Giving me excuses saying its a 3rd party vendor. Which if OFFICE DEPOT is using this 3rd party vendor its not my concern as a customer. The package is ending up going to a different state, random address. If I didn't reach out to VEYER they were going to send my package to a random address. VEYER chat then stated I am correct it was going to a wrong address by mistake from the shipper. When speaking to VEYER, they said they going to provide a refund for my order and reship it to my correct address. then a few minutes later they said they gave me a "credit" which is different than a "refund" so thats the other issue. He didn't know the difference between the wording (refund vs credit), so i agreed with the credit and proceed with getting my package to my correct address, then I had to waste another hour on the chat getting this sorted. Still hasn't been resolved while writing this post. I wouldn't order anything from OFFICE DEPOT, again or any service that uses VEYER. they are unprofessional and the customer service representative should be held accountable, they want to waste customers time and they are clueless at doing there jobs. -----(round 2), I call today to ask for a supervisor because yesterday they didnt resolve anything on the phone... my package as of now is going to a different address thats not mine. they didnt do anything to cancel that order or provide me a refund now my package is going to another place. Please dont order anything from OFFICE DEPOT. they give you a excuse saying its a 3rd party vendor etc.. but I didnt order from your vendor I ordered from officedepot.com who is responsible not me... you guys are. --(round 3) I just got a call from a Paula Giraldo Executive Customer Relations | Office Depot, as what I assumed they weren't going to do anything.. She said she will provide a refund in 3-7 days, I will not get my package rerouted or anything just a refund a stupid giftcard for my troubles.. DONT ORDER ANYTHING FROM OFFICE DEPOT.

This review is for Office Depot Online, NOT the store in Garden City…read more I ordered some custom Post-it notepads online, using a coupon for $50 off any custom product. I received an e-mail confirming the order. After 8 days, when I had heard nothing further, I checked my order status online and found that it had been cancelled because the coupon did not apply. Somehow I fail to understand how Post-it pads with my name on it are not "custom". I guess the whole world must have my name! I never received any notification that this order had been cancelled, so I assume that I was supposed to wait forever. To add insult to injury, Office Depot FAILED TO REMOVE the hold they had placed on my debit card when I had originally placed the order. So now I have nothing and cannot use my own money for something else because of Office Depot's UTTER INCOMPETENCE. Staples....here I come.

So..Happy with this company! The new copiers make my job so much easier and organized…read more The staff is friendly and knowledgeable.

RUDE from the Managers to the employees. There is a "manager" so called JACKIE that was as…read moreincompetent as the ROBIN her employee. STAY AWAY! These people will pretend they know your information when in fact they don't, they are just digging in to get your attention. They will insult you on the phone, scream at you when you are not helpful, and don't bother to complain, because being the SCAM it is, they won't care about your concerns or complaints.

I just left the Copy & Print section at Staples and had such a wonderful experience with Zack. He…read morewas incredibly helpful, pleasant, and professional while assisting me with printing several business documents. What impressed me even more was watching how patient and courteous he remained with other customers, even when some were not quite as patient with him. He handled every interaction with professionalism, kindness, and a great attitude. Excellent customer service deserves to be recognized. Zack is definitely an asset to the Staples team!

Zack in printing and marketing really helped me today especially while I juggled my toddler! Thank…read moreyou Zack from amazing customer service.