Please avoid RubberSheetRoll.com at all costs. I ordered a sheet of rubber from them, and while they say it can take a little while before the order ships, I waited for 3 weeks before calling them to see what's going on. Apparently what I had ordered was out of stock (they never told me that), and was coming in later that week. Oh and they charge your credit card the moment you order, not when the order finally ships. I waited some more, and still never received a shipping confirmation. I called again. They said it would ship the next day. I waited a few more days. I called again. They said it would ship that day. I waited another 2 days. I called again. They said it might ship out the same day. At this point, I was totally fed up with these people lying to me 3 times regarding when my order would ship. I then called back again, cancelled my order, and ordered the exact same thing from the awesome guys over at flatroofsolutions.com. They had the exact same sheet of rubber in stock, it shipped the same day I ordered, and was $50 cheaper. I thought my whole ordeal was done as the accounting guy said my refund would be processed immediately. I waited 4 or so more days. Still no chargeback on my credit card. I call twice more and finally get someone from accounting that sends me a receipt that says my refund has been processed. I wait another week and a half, and still, no charge back on the credit card. I still have not gotten my refund and I will be reporting them to the better business bureau and get the money back via the credit card company. Please don't waste time with this awful company, they're liars and thieves, and worst of all, you'll never get what you ordered. Update on 9/19/2013: They've finally refunded my $297.14 on 9/16. This of course was after filing a complaint w/ the better business bureau, filing a credit card charge dispute, and calling them a number of times. So the total number of times I've called this place has been 8 times. I'd imagine I've wasted close to 2 hours of time on the phone with them. They have consistently lied to me every step of the way and held on to my money for nearly 2 months. Avoid RubberSheetRoll.com at all costs. If you need to, go all the way up the chain and contact Mike Staggs, the owner, at mike@rubbersheetroll.com. read more

I would give 0 stars if I could!! Your customer service sucks! I've contact several different people via email and by phone. Never got my product which was paid for in May and still waiting for a refund! WTH! Interesting that you quote scripture on your web site. Total BS. read more

Rubber Sheet Roll sent me $1,600 worth of the wrong product and after many requests for a return of the product and refund of monies they have taken to burying their head in the sand and ignoring the entire situation. All of this after their salesman Justin Kipe agreed that the product was wrong but failed to do anything about it and after Lindsey promised that she would follow through and make sure "higher ups" were made aware of the situation. Psalm 104 is in their logo. How does this tie to their business practice of dishonesty? read more

I placed an order with Rubber Sheet Roll on 4.26.16. I called on 5.16.16 to find out why I hadn't received my order after 3 weeks. I was told I would be emailed a tracking number so I could find out where it was. I never received an email or a phone call. I emailed on 5.18.16 and never received a response. I called again on 5.19.16 and was told my order had been sitting there for 10 days waiting to ship and that it should ship on 5.23.16. I cancelled my order and made the same order from another company I found online. The new company was lower priced, had free shipping, shipped the next day and I should receive it within 3 days. I will never order from Rubber Sheet Roll again. read more