Things I liked *very…read morefriendly staff *lots of parking *easy check in *I liked that you can pay in the exam room, no need to go to the front and deal with other dogs etc. makes things less stressful *pricing was fair I really wanted them to clip my dogs nails and some other things but completely forgot. I wish they would have offered or asked about that. It's conveniently located for me so I'll probably keep coming back. But I do miss my old vets office, he was much more personal and friendly.

Jess and Amber are above and beyond in their field. Accommodating, skilled, Knowledgeable and…read morecompassionate. I brought my dog Kizmet in for her check up and vaccine boosters. Amber was firm with me that Kizmet should also have a fecal test. I was reluctant because my finances are limited right now, but I went ahead and did it and I'm so glad I did because the light of my life, my joy, my most precious little gift from heaven, my little Kizmet came up positive for hookworm. The next person I interacted with was Jess, who was compassionate and very capable and patient in her interactions with me. She explained everything to me and I had my prescription within the hour. I'm beyond grateful to this clinic. If your looking for a skilled, efficient and compassionate facility for your Pet, this is the one. Thank you North County Animal Hospital

Based on the excellent reviews, I was genuinely looking forward to establishing care for our dog…read morewith this practice. Unfortunately, despite multiple phone calls and voicemails over several days, I never received a response. I understand that veterinary clinics can be very busy, and I appreciate how demanding their work can be. However, timely communication is an important part of patient care, especially for new clients trying to schedule an appointment. Without being able to reach anyone, we had no choice but to look elsewhere for our dog's care. It's disappointing because everything I had read suggested this would have been a wonderful veterinary practice. I hope they can improve their responsiveness so future clients have a better experience than we did.

The owner has taken over as the lead vet - he's amazing!! Very kind to the pets AND the owners…read more(unlike the previous vet). The staff is also vet kind and helpful and as I said before the pricing is much better than the others in the area - they seem to put the patients & owners first instead of price gouging!!

Dr. Stevens correctly diagnosed a complicated issue with my dog and literally saved her life. She…read moreis easy to talk to, sincerely concerned, very wise and committed. If you need answers and serious help, there is no one better.

What a wonderful vet!! She is so caring Gets you in same…read moreday usually and very reasonably priced . Her 31 years of her clinic has given her a lot of wisdom. She seems to love people as much as their pets!

Got a call in the middle of the day from the doggie daycare "he needs the vet" PANIC - leave work…read morestart making calls... Driving to pick him up terrified about what these unknown lacerations are how bad,??? Alllllllll the vets I call are busy. I'm sorry to whatever angel of patience answered the phone at this place. When she told me she wasn't sure if I could get in.... I freaked out WHAT AM I SUPPOSED TO DO IN AN EMERGENCY?! How can EVERYONE be busy? They said he's bleeding what am I to do let him bleed out??? Bless her heart, she kept her cool. Get to him, take a look and call us back and let us know how bad it is bleeding she told me. I did that, and she told me to come on in. I'm already feeling better because it's not super bad & now at least I know he can be seen. Never knew this place existed! Get there and immediately feel relieved. Calm vibe, everyone was super friendly & Sky!! Let me just tell ya' I actually stole a hug before I left! I felt like a friend or an auntie. I was totally taken care of with such respect. Sky was personable, kind, relatable and professional. More help than I knew I needed!! Thank you Sky and everyone at EPAH!! We will be back, we are changing vets!!

I would never take another animal here ever again. There is…read moresomething wrong with a vet who stands at a distance and doesn't pet, palpate or talk to a clean and well behaved dog. There is no excuse! Also, when I spoke to her during my dog's dental cleaning, she responded angrily when I said we could only do a portion of the work needed at this time due to expenses. When I got him home only the right side of his mouth was cleaned and he was adversely affected by the anesthesia for two weeks. For dental care, do not come here. There are specialty Pet Dental offices who know what they are doing and CARE about your animal. Not this place. It's only the money they care about.

My dog was recently diagnosed with Diabetes and Dr. Ferguson was so patient with my long list of…read morequestions and concerns. This review is long overdue actually as I've been taking my dogs to him for several years now and every time I see him, I'm blown away by his knowledge and ability to explain things in a way that is easy to understand. I never feel judged or coerced like at other places. It's one of the few vet offices that's not owned by a big corporation. He doesn't nickel and dime you nor recommend anything unneeded. His whole team is phenomenal and go above and beyond to take care of us. I wish he took human patients. When he retires, there will be a vast void in vet options in Vancouver

We have been taking our cats, as kittens and adults to Animal Medical for about ten years now, and…read moreall I can say is Dr. Ferguson would make an excellent human doctor and I would trust him even with my own life. That is saying something as I, myself, am a human medical professional. He is gentle and genuinely cares for the pets, gives good advice in an almost off-hand manner, and refers to other practices if treatment would surpass the capacity of his own. His practice is limited, so don't expect a fancy ER or ICU for pets, but he does an amazing job diagnosing and understanding small animals. And the psychology of their owners, as well. That's another issue. He is straight foreward, thorough and knowledgeable and he has little interest in expensive add-ons or padding the bill. His charges are reasonable, especially considering the bills one finds at local 'animal hospitals' which border on human-scale expensive. I have also had him 'put down' a pet who was beyond hope and he is sensitive and responsive to such grim occasions. I can think of nothing unkind to say.

Top notch quality veterinarian doctors. We had Dr. Hashimoto who was very knowledgeable,…read moreprofessional and good with Scrappy English Bulldogs. He is kind, funny and goes above and beyond to examine our Gigi. We finally found a great doctor in Vancouver! Thanks Doctor Hashimoto.

This is a great Vet Clinic! They are very knowledgeable and helpful! The Vet was great with our new…read morePuppy! They even sent us home with an incredibly cool goodie bag!

I have had a great experience with this veterinary practice. They have been taking care of my cats…read morefor years. They also squeezed me in today when they were fully booked because my kitty was having symptoms associated with a urinary blockage or bladder infection. My kitty is almost 15 years old and also has chronic kidney issues. The receptionist was so kind and compassionate when I called today. I am so grateful that they were able to accommodate my request to get him seen today and I am now awaiting the test results. This is a busy practice. I have always been treated with respect and more importantly they treat my pets with kindness, compassion and expertise. I am lucky to have a great local veterinary practice to care for my pets.

i first took my cat here because she had really bad athsma but i thought it was smoke from fire…read moreseason or pollen. they did tests and prescribed her a steroid and the next time i went in they just sent it home with me instead of having to pay the office fee which was amazing because i was confident enough having been taking care of animals and all husbandry and health needs on my own for years. now its the only vet i suggest to anyone looking for a starter vet or a new vet. the staff are amazing, they always take super good care of my animals. i have 4 cats and 3 dogs and they all love the people there. never had any problems with them and they are very helpful and thorough. 10/10 would recommend this vet clinic. walk in appts and scheduled surgeries but they get through the line very efficiently. the building might be a little sad looking and the pain on the walls is definitely not new but the care they perform is 100% worth it.

It was time to say goodbye to our beloved dog, and we wanted to be with her at home while she…read morecrossed the rainbow bridge. I can't say enough good things about Dr. Cory - so kind, professional, and thoughtful. Thank you so much for making one of my saddest days a little bit easier.

I recently used Best Friends Eternal to say goodbye to my beloved corgi Yogi after 14 wonderful…read moreyears together. I feel so blessed that they sent Dr. Cory. She was so sweet and caring to not only our little buddy Yogi, but to the entire family. I dreaded this day, but I felt so much at peace about the decision after the process. It was time for Yogi and for me to let go. She was so compassionate and I would highly recommend her services.

Our poodle Benny needed a second TPLO surgery. We heard about Splash from our surgeon and gave them…read morea try. What an absolutely wonderful experience. It is clear how much they adore dogs, and returning them to an active life is their purpose. Beyond the therapy, each visit they looked any Benny for the progress of his recovery. At one point they reminded me that he really needs his two good walks a day. It made me realize that I needed to do better on his walks, and started the regimen. Beyond speeding his recovery, he has come to love his walk time. Benny is that aloof poodle where life is transactional. He was never sure that walks were cool, and he had to be convinced. Not anymore. He loves his walks. The first time around we used a different business, but you can just stop at Splash. TPLO surgery is enough of a difficult challenge. Splash made months 3 and 4, where he was off meds and wanting to do more, not just tolerable but successful. Benny is back. Freshly groomed, he is his old self. Thank you Splash.

We've been going to Kristen for over 5 years now and can honestly say she's single handedly chaged…read morethe lives of all three of our dogs: 1. Our senior girl swam with Kristen until the very end. It was the highlight of her week, and likely extended her life by at least a year. Her swimming improved her mobility, made her feel silly and goofy after, and helped us enjoy her until she was nearly 16! 2. Our young pup has elbow dysplasia, and at 1 year old our surgeon, Dr. Novo, recommended we see Kristen instead of surgery. She did great, avoided surgery and has no elbow issues. A year and a half ago she tore her cruciate ligament and subsequently had to have two TPLOs back to back. With a combination of underwater treadmill and Kristen's expertise, followed by a transition to swimming in the pool and she's got all the mobility of a young dog again! She's now 6 and in great health. 3. Our third dog strained his psoas and again underwater treadmill rehab was recommended. With Kristen's guidance he bounced back and now swims with his sister as often as he can in the pool. Both of our living dogs were seen by a new vet recently and she couldn't stop complimenting their body condition. She thought our 8 year old was 3 he has such great muscle tone Without Kristen I'm not sure where our dogs would be, but I'm thankful everyday we don't have to find out. I recommend hydrotherapy with Kristen to everyone for their pets, injured or not!

Service has been very friendly, knowledgeable, and have demonstrated a genuine care for our pet.read more

I have been going to this clinic since Dr. Garfield owned it. It has been more than 25 years that I…read morehave brought all my animals for care to this veterinary. Unfortunately, I received a message from MADISON this morning stating that we have one strike against us because we called in to cancel an appointment when their business was closed. Our appointment line landed on a Monday and this is after the New Year's holiday and most places are closed. We tried to explain that my son has traumatic brain injury, and I was not feeling very well, but she was very unsympathetic and let us know that it's still one strike , and the next one we will have to pay for the visit in full, and then the third strike would be not being able to come to this veterinary clinic anymore for care I understand many establishments having policies for cancellation, and if I knew that they had one, I would definitely followed the rules. I was never told that we would have a strike against us. and I was also not told that you have three times before you're not able to come to this veterinary clinic anymore. I find it quite disappointing that a receptionist can arbitrarily make a decision for a family that has gone to this clinic that we have been going to longer than she's worked there. We personally know Dr. Polly and we were close to Dr. Garfield. That's the relationship that you have with people that stay loyal to you. You don't be rude to them and uncaring. I have always loved going to salmon Creek Vet, but this definitely has changed my mind and my opinion when people ask me where they should go. If there are policies, then you need to explain them to the customers before hand, not after. And this is not our first interaction with Madison. She has been rude before, and we just kindly smiled paid for what we needed to do and left. We thought that she was having a bad day, but it's obvious that not the case.