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Royal Oaks Hospital

5.0 (1 review)

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3 months ago

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Saint Luke's East Hospital - emergency area

Saint Luke's East Hospital

1.9(85 reviews)
54.4 mi

I fell Sun and had broken my sternum but the hospital that I had been taken to that day failed to…read morelisten to me about the areas that were in pain so I was sent home and I know that the first 48 hours after an injury is usually the worst so I waited even though my pain seemed to be worse and breathing was difficult I managed to get by until Wednesday and I decided to go to the St. Luke's Hospital in Lee's Summit Missouri and ask for the X-ray for the area that I was hurting from the most and they followed through with my request for further testing and they discovered that I was right. My sternum was broken my unfortunate discovery is still in the beginning of the recovery process but I'm glad I chose this hospital to be seen in. I've been to several different ER's in the past but this has been the best place to go to during a variety of health needs that I have had come up with me. This was kinda funny but I found charging cables out in the waiting room and I was impressed with this because I had been in the other hospitals waiting area after I had been discharged and I was waiting for my ride home and they didn't have anything to help people like that. I've been trying to be very careful and not say the name of the other place but I will be leaving them a review on my opinions on my last visit so if you are trying to use the reviews to see which one is a better option you just might find me there too. But I have been impressed with this place for a while now and it's why I chose them again. They're always looking for ways to make things better for everyone.

Had 1:00 pm APPOINTMENT for blood draw...arrived 10 minutes early; there were at least 30 people…read moreahead of me, waiting their turns. The staff could not care less about the 2 or 3 hour wait time. Absolutely TERRIBLE CUSTOMER SERVICE!!! DO NOT RECOMMEND!!!

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Saint Luke's East Hospital
Saint Luke's East Hospital - Daughter, rupol and son in law after delivery

Daughter, rupol and son in law after delivery

Saint Luke's East Hospital - My wife and daughter  with my daughters favorite nurse

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My wife and daughter with my daughters favorite nurse

Lake Regional Hospital - The room they put me in and has yet to check on me. Or offered something that could actually help me sleep.

Lake Regional Hospital

2.6(58 reviews)
53.6 mi

We had an experience here in 1998 that convinced me that I would never, EVER return to this…read morehospital. I had told my husband to let me die before taking me back there. In 2024, 26 years later, my son needed emergency care and was transported to Lake Regional by ambulance. By the time he got to the hospital he was in a coma, & needed a breathing tube. He was admitted to the ICU & I realized immediately that things here have changed! The care administered by the nursing staff was exemplary. They were kind, caring and helpful. One of the doctors took about 30 minutes out of her day to just let me cry and process the situation. The social worker was incredibly supportive and helpful in trying to arrange next steps for our son. I would not hesitate to return to Lake Regional. It seems they've done a lot to make improvements here. The only reason I gave 4 stars instead of 5 is because one of the doctors gave us incorrect information regarding how my son would be transferred to another hospital. It ended up causing a lot of confusion and irritation for my husband and I.

Airlifted a metastatic breast cancer patient without a chart and my family member died! Vitals not…read morestable, Beth in the cancer center still gave her 2 chemo pills, then curb checked her into the emergency room with a belly ache. Andrea patient advocate gave me my family members tumor marker numbers not the patient or the patients spouse!

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Lake Regional Hospital - Cognitive dissonance

Cognitive dissonance

Lake Regional Hospital
Lake Regional Hospital

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Royal Oaks Hospital - hospitals - Updated May 2026

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