This is the local sorting office where I have to go if the postie couldn't deliver a parcel because I was out. On the plus side, it's easy to park as it has its own car park, but on the downside, it's a bit difficult to find. You take the Stokesley Road, and then turn left down a little road that it's easy to miss. Then it winds about a bit and suddenly you see the Royal Mail sign. Another negative point is that it's only open to the public for about half a day and there is always a queue, no matter what time of day you turn up! The queues seem to take forever - even if there are only a couple of people ahead of me, it still seems to take ages. The staff are not exactly overflowing with customer service skills and eagerness to help. read more

why has the collection from the post box on Newham Way, changed to such an awkward time of day. 9.00 a m. what good is that to members of the public. It needs to be 4.30 pm or 5.30 pm to give people time to post for the next day. otherwise we have to go over to Viewley hill, Post office at Hemlington. Miles away for anybody disabled like myself!!! read more

I visit here frequently as I am always at work when items are delivered, or so it seems. Very easy to access and park. It seems no matter what time I go there is a big queue which often extends out of the door, so take warm clothing if going in winter! The opening hours leave more to be desired as collections need to be made during the first part of the day. Saturday it is open for a short while and because there are no opening hours on a weekday evening, this is the only time for working people to collect anything and I have waited a very long time! Staff are always helpful on the desk. There is one member of staff who is usually on the desk and he does recognise regulars and makes you feel welcome read more