The hotel is too crowded we have to wait to enter the main restaurant for every course. Almost none…read moreof the guests wear masks and the staff is rude. The food is also very bad; either too greasy or too salty. My family and I chose this place because it was supposed to be a family friendly hotel, but I regret bringing my family here and am scared for their health.

Off season at a congress at the all inclusive Titanic resort, is a high end service and food…read moreexperience. Family and kids abound but it is equally an adult place with pubs bars cafes where the all inclusive drinks and food are top end. The main restaurant, alone, is a 50+ station feast of endless dishes-- fresh and fresh cooked. These are as far from line cooking bland as can be. And the service is endless and smiling. And the facilities clean and abounding. Tale the walk, or train, to the beach, even in february

Absolutely amazing club for kids! We booked our stay at Kremlin Palace not knowing what this place…read moreoffers. If you're with kids, 1000% recommend. Breathtaking views, beach walking distance and plenty of food/snacks along your way.

Hii we got a 10 day visit for my family and our anniversary. From 21-31 May…read more Firstly we emailed them 3 times explaining it's our wedding anniversary pls prepare something special for us, but got No response from the Customer relations team. Even thou the email sent requested that I would pay for any services. What a waste of emails!! Secondly we had a guest arrive from another hotel but was greeted with such a bad attitude from the front security staff, and In the end waited nearly 20 mins and was asked by the rude male security for her passport, who in the right frame of mind carry's there passport with them. Please have some compassion and kindness to arriving guests as the rudeness & nastiness is not hospitality at all, and train there staff in manners and kindness as it doesn't cost anything to be nice. Thirdly we was outside having lunch and I requested the staff for a Non alcoholic rainbow drink and non alcoholic mojito but to my shock they bring a alcoholic mojito. My husband had a taste but to his shock alcohol was present. This is not acceptable and breaks all our rules. This hotel needs to look at there present policy's and train there staff in knowing what they are serving to there guest. And to top this up we get room service come to our room to drop a bottle of alcohol to us, .... What kind of service and manners does the management have knowing we are non drinking they bring a big bottle of alcohol to our room. In the service from this hotel is unacceptable and disappointing for my family and I will be telling all my friends, well wishers and family about all these incidents & never to book this hotel as it fails in a lot of instances.

We stayed at the Delphin Imperial for a week with our 5 year old boys and with older parents…read more Overall stay was good. The location, the room condition and the hotel was brilliant. The staff were friendly. There were lots of Russian, German guests staying when we were there. They came to there to drink only, you will see lots of drunk people during the day. The food is OK, not the best. Its hard to get a reservation for one of the a la carte restaurants. The beach is OK too, doesn't have the best sand but kids liked it. We stayed one of the superior rooms with beach view, it has a large balcony and 2 separate bedrooms. The room we stayed at was big and comfortable, I highly recommend the 2 bedroom suites if you travel with kids. The hotel lob is really comfortable, the customer service is great, as soon as you sit somewhere, there is always someone asking if you want to drink or eat. Because everything is included with your stay, you don't need to carry a credit card or cash. One thing annoyed me, you need to wear a bracelet everyday you stayed there. Because the beach front it open, people from other hotel can access to the hotel easily, I think that's why they asked you to wear a bracelet all the time. I didn't like that, but you got used to it. Pools have enough space and you can find a seat anytime during the day, of course most people like to put their towels to reserve the seats from 6 am, ask hotel staff to help you find a seat, they will enforce a rule not to put towels if you are not in the pool area. We enjoyed our stay, we chose the hotel for our kids, it is kid friendly and safe.

Very nice hotel, with on site Turkish bath and spa. Walking distance to the sea. Some rooms have…read morebalconies. The breakfast is worth the stay alone, with ten different kinds of salad greens, a dozen different kinds of olives, lots of cheese, along with US style eggs and bacon if you prefer. Espresso machines for coffee. Service is very good, friendly and professional. That said, the next time I am in Antalya, I would stay in the town, as the seashore development is quite garish (makes Malaga, Spain, look good), and you will need to drive if you want to go anywhere (there is a bus too). But it depends on what you're looking for. If you have a family with small children, this resort would be perfect for you. For the adults, there is no extra charge for beer or wine, either in the dining room or the bar, located on the same floor as there lobby.

Hotel is nice for kids with plenty of pool space for kids to play and swim, but that's the only…read morepositive thing I have to say about this place. Customer service is horrible, restaurants are pretty much nonexistent and rooms are tiny. We were attending a family wedding at the hotel and thought it would be great to stay here so we would be kind of like a one stop shop but when we made a simple request for an iron we were told they could not provide us with an iron but they would be willing to iron our 2 shirts and 2 pants for us we thought wow how generous and what great service until we found out it was going to cost us over 35 euros!! What a rip off and when we requested to iron our oun clothes they informed us that they ould not lend us the iron. That was just the beginning of our night mare stay so we decided to check out and get a better deal on the beat with another hotel for a better rate. One other thing, when we called for their rates we received 3 different quotes in a matter of 30 minutes. This place is unorganized with poor customer service and no concept of what they can do to make your stay more enjoyable. Save your time and money and look elsewhere.

We stayed 4 nights, and overall would not recommend coming to Concorde de Luxe Resort…read more After speaking to a guest relations worker regarding our stay, we got a complimentary dinner. We personally didn't want to go, but the worker insisted. I wish we wouldn't have gone. The waiter was so rude and racist. We were not greeted like the other guests, had to grab our own menus, showed us the food as if we were children, and received our food after guests who came in after us. We arrived at the restaurant at 7:30 and we were there for almost two hours. Once it was 9, and we decided leave before we got dessert because it was taking so long. We would have been better off going to the buffet, it probably would have been better and faster. You would assume that all the hotels hire receptionist who speak English, but apparently Concorde de Luxe Resort does not. We wanted to exchange money before leaving and spoke on the phone with a receptionist. He said that exchange rate of US dollars to Turkish lira was 17.9. We unpacked and gathered the money we wanted to exchange, but once we went downstairs to exchange it, they said the exchange rate was 17.0