I saw Dr. Butera for some issues I was having with my vision, floaters, etc. He wouldn't answer any of my questions during the exam and told me to wait until he was finished writing everything down. That seemed odd to me but I just ignored it and continued with the appointment. He gave me a new glasses and contacts prescription which I filled at Costco, and they were not correct at all. I have worn contacts/glasses for at least 10 years and know what a new, stronger prescription should feel like, even though he told me it was just my eyes needing to get used to it. Well, my eyes did not get used to it and I called his office to set up a follow-up appointment to fix my prescription. I called multiple times and he refused to respond. Eventually his receptionist told me that he had checked his records and said that the prescription he wrote down was correct...makes no sense considering he never rechecked my eyes! After that I called again a few times, and he completely ignored me; even his office staff said that they were confused why he was behaving this way, and that his response made no sense. It has been about month and no response still, which is frustrating considering we payed hundreds of dollars for nothing. I went to the Costco optometrist and they said the prescription was wrong and that I don't have an astigmatism, contrary to what he had prescribed. Needless to say I was right, he was wrong, and I am upset about his unprofessional attitude. Will not be back and do not recommend. read more