My experience yesterday was very good with Dr Peter Havalos when he recemented an onlay…read more However, I was surprised to find on checkout that Norbo Dental is no longer in-network (as of June 1, 2024) with my Federal Employee Plan BCBS Dental. I was told I had been sent a notice (which I never received). I would have given 5 stars, but sadly probably cannot afford the care here anymore.

Norbo dentist provides great dental care and treatment. For their past service and professional…read moretreatment, I am not leaving one star. However, they made an administrative mistake and they refused to acknowledge it (I'm sure this is for legal reasons, but this is a bummer because I just wanted an apology, not even my money back). They assured me my last treatment was in network, and I planned for it to be. When I left the office for the last time I paid my copay, and they confirmed that I had nothing else to pay them; I planned to no longer be a patient with them. However, that apparently was not the case, and I was already out of network during my last treatment, and I had more to pay? I ended up paying half a thousand dollars for not knowing this. Even, when trying to reach my insurance company and requesting for the coverage they said would be sent to me (it wasn't) they will not offer to pay the amount this dental company is asking for, they will only give me $250. When I called them, I tried to have a conversation with Dona where she refused to acknowledge any mistake or sympathy to my situation and constantly shifted the blame on to me. I even took ownership when she accused me that this was because I didn't communicate enough, after which she still chose to not acknowledge or take any accountability over the situation. They offer great dental services and if you plan on pursuing dental service with them try to get everything in writing beforehand, so this doesn't happen to you. Dona if you are reading this, I have no ill will against you and I'm not trying to scam your office. Why would I when I've made every payment in the past? Dr.Norbo please work with your office to make sure this doesn't happen to a patient again, please hold them accountable. Please be precise with your patients when you are dropping their plan, or when a patient plans on leaving and you assure them there is no further bill. It's unethical to have patients be the middleman and pay for the mistakes of professional dental/medical services and insurance companies.

Can't say enough about this dental clinic. From calming what turned out to be unnecessary nerves to…read moresmile changing work, this place is exceptional. The dentist is an artist and excellent at his craft. And the staff are intelligent, kind people. Go there!!

I found this rare dental practice of Dr. Mark Smith by word of mouth, I was so impressed with…read moretheir proficiency and integrity that I am still a patient many years later. The staff is all so respectful and courteous. I am very particular about who I will let work on my mouth and they put me at ease and I have never had a problem.

I am a new patient that is switching dentists after 50 years at the same practice! I was greatly…read moreimpressed by the staff and the professional level of care at South Fork. I'd made my appointment and registered my insurance using their website - very easy! I was pleasantly greeted by their front desk staff upon entering and the hygienist (Alaina) ushered me In after a very short wait. Alaina took extra time to explain in detail what she was about to do and the procedures, equipment and substances she was using to X-ray and painlessly clean my teeth. In addition, she indicated where she saw problems, recommended corrective procedures, and verified my insurance coverage. Dr. Singh examined my teeth after cleaning, thoroughly explaining the what, why of my dental situation and recommended protective procedures. After accepting her findings and recommendations, I scheduled a follow-up appointment and my wife will schedule also.

The most welcoming, professional dental experience is at South Fork. Not only do they treat adults…read morebut my daughter needed an urgent appointment and they were not only able to fit her into the schedule quickly but everyone was SO wonderful with our 3 year old. The dog, Tootsie, is also a calming presence for kiddos. THANK YOU SOUTH FORK DENTISTRY for being so fantastic at what you do!

The staff here is amazing! Dr. Shewbridge doesn't make you feel bad about your dental care no…read morematter how long it has been between visits. She is very warm and inviting and it is almost like going to have a friend clean your teeth. I highly recommend her practice to anyone I know!

I had a frenectomy done here through a referral and it was a nightmare to deal with. The frenectomy…read moreprocedure itself was fine and the recovery went smoothly but the financial headache was not worth it for me. I originally did my research about this place and I saw some issues with billing but it seemed like a one off but unfortunately I fell victim to it. I have had multiple conversations with staff about the billing with insurance and specific charges that they talked through during the consultation and every conversation was different. I had to end up calling my dental insurance and explaining the situation to have it resolved back and forth almost 6 months later. Truly ridiculous. Save some headache and find a different place!

This is still my favorite dentist and I have gone here for over 10 years. This is the best dentist…read morein Purcellville and probably Leesburg also. Very friendly, competent, and hygienic. Dr Armantrout is an absolute gem. This is a 5 star place even though a few whiny Yelpers with poor insurance had some issues. I use delta dental without a problem.

Great team, professional service, and good menu of offerings. I sincerely appreciate the time Dr…read more Zarrinfar spends explaining issues and answering questions.

I have a severe dental phobia and haven't been to the dentist in about a year and a half, so I…read morehorribly dreaded this appointment. But since the reviews were so good, I decided to give this doctor a go. Dr. Zarrinfar was very kind - I saw him in Ranson and the location was clean and tidy. His colleagues are also very nice. However, Dr. Zarrinfar determined I needed hard plaque removed from my teeth, so I allowed him to do so. This process was some of the worst pain I have ever felt at the dentist, and I can confidently say that he was not gentle with my teeth. It was certainly not a procedure he should have done without novocaine. He also let the pick/tool (ejecting with water) he was using in my mouth get so hot that it burned the skin on my lip, leaving a mark. It took about 4 minutes for it to cool down enough to be useable after how hot it had gotten. Afterward, he told me I would need to come back in 4 weeks to have more plaque removed, as well as get several cavities filled. I told him that what I had just experienced was painful, and that because of my anxiety (specifically around needles), I'd prefer if he would provide nitrous oxide for my next appointment. He told me he would not do that, and simply 'does not accommodate' patients with anxiety. He said he could refer me to a pediatric dentist if I wanted (I am a full adult). Every doctor retains their right to deny care, but I was very upset when I learned I would have to find a new dentist because of where I live being rather desolate. Overall, I could've definitely had a better experience. I am not sure of the reason why Dr. Zarrinfar refuses to provide mild sedation to patients with anxiety, but that will be the reason I don't return. However, if sedation is not something you worry about, I could recommend trying this dentist. The previous good reviews give me hope that the tool/pick error was a mechanical mistake. But not sure.

I arrived today at 1:45PM for my 2PM appointment and the treatment I received from the receptionist…read morewas so unacceptable and rude. I opted out of their text messages because they are so excessive. The receptionist gave such a hard time because I opted out. Also, I received an email to confirm my appointment which I accepted. I will go to a different dentist which is a shame since my hygienist is Exceptional Gary

Background: I have been tonnumerous dentists for decades. I have had virtually every dental…read moreprocedure available. Been to dentists from NYC (really good), to Chevy Chase Md (overpriced and not so good), NC (good), and many in between. For the past 4 years I've been a patient of Dr Tim Smith at Purcellville Dental. Dr Smith's Purcellville office is first rate. Clean. Good vibes. Cutting edge technology. The staff very nice; especially MJ, the good Dr.s' assistant who was cordial, professional, and most importantly MJ knows her stuff. These folks are pros, and at the top of their game. The two primary factors that matter the most to me are the dentists competency and price. Without question, Dr Smith is the best dentist I have ever been to. That's 60 years of dentists. Dr Smith is at the top of his game. Extremely thorough, methodical, and he goes that extra mile to ensure the patient's total comfort and at the same time getting the mission accomplished successfully. He is currently treating me for an implant replacement. His fees are competitive, reasonable. You're getting top dentistry for incredibly decent prices. In summary, I can't give a higher recommendation for Dr Smith and his staff. The highest Competency. Cutting edge technology. Relaxed, hygienic, atmosphere. Great staff. Reasonable pricing. It's why I travel from N Bethesda to Purcellville. They're that good. You won't be disappointed.

Kind and caring as friendly are just some of feelings I was greeted with by the staff. Gentle…read moreskilled and thoughtful are the traits of all of them. My goodness no one wants to go to the Dentist however, these wonderful people make it easier. I sure am lucky to have found them!

The other review here is not a reflection of the dentist or dental staff, but rather with the…read morebilling office. Dr. Parker is a great dentist who put me at ease despite a traumatic history with awful dentists. The dental technician who cleaned my teeth was also very good, and gentle. My granddaughter comes here and loves the staff who have taken great care of her (the reason I decided to come here after many years of not seeing a dentist. Updating my review. Again, the dentist and technicians are very good; but I don't like getting lied to, multiple times. I was specifically told by their desk people that the practice took the insurance I had to change to since the insurance I had previously, was not insurance they took (but never bothered to tell me about leaving me nearly $1000 in dental bills). A lie of omission. Once I change my insurance to one they said they took, turns out that was a lie as well. Again, the dentist and technician are fine, but this is a medical practice which will hit you with surprise medical billing, which appears to be a common practice nowadays. Recommend getting, in writing, the insurance these people take, and what the anticipated bill will be prior to your appointment.

Out patient receptionist outstanding . Easy to locate and…read morelots of parking. Appreciate attention and caring .

This is a great group of people, my wife and I have both had crowns done by Dr. Barekzi and the…read moreexperience and results are far beyond our expectations. This is a good practice, if you are looking for a dentist this is definitely the place!

Started coming here about 3 years ago and love the staff!…read more Made an appointment and spoke to Cindy who verified they took my insurance. Came in for a cleaning and the hygienist was very gentle and thorough. The dentist I saw was Dr. Barekzi and he was very polite and charming. I saw Dr. Barekzi for some dental procedures and can not rave enough about his bedside manner. He took the time to explain every step of the procedure. He wasn't trying to rush through my appointment, but wanted to make sure I understood what to expect. No one like getting shots, but his technique was painless. Prior to my appointment he suggested I bring ear pods and that helped. I didn't feel anything during my filling procedure nor after. He even showed me pictures of the cavities. Most people don't like going to the dentist, but when the office and staff care, it makes all the difference!