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    GFL Environmental Services

    GFL Environmental Services

    (2 reviews)

    My last 2 bills have $86.39, 3 months overdue, I called the local number and the company blamed…read moreme. I have my account setup on auto-pay. GFL representative said it was my fault. When I asked to have this corrected, I was told "you have a zero balance, "fugget-about-it." I then asked to have a supervisor call me. Still have NOT heard from anyone.

    I am a firm believer in supporting local business especially in rural communities.. but in this…read morecase, I should have done my research. The 2.8 rating from the Thorp GFL branch speaks volumes after working with them. I signed a contract for a 12 yr dumpster at my residential location. On the date of delivery the crew stated they did not have a 12 yrd but instead provided me with a 15 yrd dumpster instead. My contract stated that I was allowed 1 ton of garbage which would be appropriate for a 12 yrd dumpster. The crew FAILED to disclose that although they were supplying me with a larger dumpster, I still had to fill it within the means of 1 ton vs. 2 ton which is standard with a 15 yrd dumpster. Now how would anyone know when to stop filling at the appropriate level because at this point the dumpster is oversized and misleading. I was unaware that they were charging me for every pound exceeding the 1 ton as it was not disclosed until I was provided with an overcharged bill. I called the Thorp GFL branch and explained how this is misleading because the dumpster was no longer to scale with the tonnage appropriate for the size. The woman (unfortunately I did not get her name) was rude to say the least. She would cut me off and stated "I can send in a request for review but I will tell you right now that you are wasting your time and they are just going to deny it." It has been a very long time since I have dealt with someone so rude and unprofessional. And I work in customer service! She explained that she cannot help me and would not provide me with a name/phone number of someone else who I could express this concern to. I am completely baffled that this company operates this way and not to mention the hostility displayed by the office and accounting departments. I also spoke with Katie (accounting department) and she said " the reason we gave attitude on the phone was because you called about your account multiple times." I could go on and on with the unprofessional behavior displayed by this company but moral of the story if anyone needs dumpster rentals or waste removal services, save yourself the headache and instead hire a more reputable and higher rating company in Eau Claire or Wausau.

    Hurlburt Heating & Plumbing - Why should you consider a 2-stage AC or heat pump?

    Hurlburt Heating & Plumbing

    (12 reviews)

    I arrived at my new home anticipating tomorrow's arrival of the moving van containing my worldly…read moregoods. Once inside I found water leaking from an upstairs toilet following gravity down through the house and attempting to fill the basement. After turning off the water main and using a wet vac to capture what water I could, I called Humburt's. Even though it was Labor Day, they answered the phone on the second ring and had a plumber here right away. Noah, who combines plumbing savvy and "Aww Schucks" Wisconsin charm, quickly identified the problem, repaired it with stock from his truck, restored water service to the house, and provided a comprehensive explanation of Hulburt's Family Rewards Plan (The plan is a proactive savings plan that enables subscribers to pre-pay for future service at a discount.) All of this outstanding service occurred while movers were busy schlepping my belongings from the newly arrived moving truck into the house. Hulburt's even made arrangements for us to be contacted by a reputable clean up and restoration company. The quick response, quality service, and overall value prompted me not only sign up for the Rewards Plan but write this review. So, if you are reading this, remember; when your plumbing problems offer you a remarkably bad day, call Hulburt's. They not only fix problems but they provide new possibilities.

    Had Colten from Hurlburt come and do a furnace tune- up and inspection. He was on time, pleasant…read moreand efficient. Thank you Colten!

    Roto-Rooter - plumbing - Updated October 2026

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