They never return calls anymore. I have used them three times in the past. The work was good. If…read moreit's not a big money job, they don't want deal with it. They are more commercially oriented.

Excellent service! I have used them for residential and through business. They always go out of…read moretheir way to fix your issue while not gauging you for service you do not need. Whether a large job or small, I highly recommend!

The only company in the Miami OK area that will return your phone calls. The others only want to…read morebig or commercial jobs.

This plumbing company was the only company that returned my call and showed up the same day to go…read moreover what needed fixing and how. Everything repaired and replaced still works 100%. Thanks very much for your help.

Too Expensive for me, would not even give a quote just said minimum 350.00. Think that is just too…read morehigh to unplug a kitchen sink

Horrible service and dishonest company. Initial visit owner sent repair guy who fixed dishwashers…read morenot sewer issues. never checked our sewer line- and then never showed up for scheduled appointment- and lied to warranty company which closed our claim on our sewer backing up inside our house. Very dishonest company. .

some guy in one of their company vans started road raging and following me home for 20 minutes…read morepretty sure he was on something very unprofessional

From the owner: "Maxson Plumbing Heating & Cooling is a Plumbing Company located in Afton, OK that services all of…read morethe surrounding areas. We specialize in Heating Repairs, AC Repairs, Sewer Line Replacements and much more. We are 100% focused on delivering our skills and knowledge about the industry to not only help repair any plumbing problems, but to educate on the 'how's' and 'why's' plumbing works like it does. We are your dedicated team ready to help you in time of need. From AC repair, heater repair to expert plumbing repair services we are here if you need assistance of an expert plumber in the Afton, OK area, Maxson Plumbing Heating & Cooling can help. Contact Steve at (918) 542-3750 for more information today!"

I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.

I spoke to the lady in the office of Zap Plumbing after I had shut off the water to my home and…read moreattempted to fix a leaky spigot myself. The age of the spigot made it unrepairable. Zap arrived much earlier than expected the same day. Steve and Aaron were very professional. They quickly analyzed the problem and in about 20 minutes it was fixed and good as new. I couldn't be happier! I will most certainly call them again should I have any more plumbing needs.

They came out and installed my new whirlpool tub. They were very courteous and knew what they were…read moredoing. A little expensive but worth it.