My family has an older air concentrator we keep and pass around when mom comes to our homes from the Care Center. At Thanksgiving, while transporting the machine, a small piece was broken. I tried to find a way to replace it. No one seemed to have the part or weren't willing to help. Finally I went to Rotech in Cody and asked them if they had the piece we needed. They said they did. When I explained my mom was no longer a customer but in the Care Center, they smiled and told me "Merry Christmas"! My experience with these good people was amazing. They cared and responded to our need. They cared more about my mom more than anything else. I highly recommend working with Rotech in Cody, Wyoming!! read more