Warning. I went in for a basic teeth cleaning that was covered by my dental insurance, which I had…read morepresented to those in charge. They, for some reason, proceeded to do what was later called a periodontal cleaning, which I did not ask for and cost much more while only being partially covered by my insurance. The dentist then tried to get me to take a numbing agent, for a cost, which I declined because. I never, ever needed one for a cleaning. It was also totally unnecessary for what they did, though the dentist commented on how most other patients needed the numbing agent.
They cleaned half of my teeth and then told me I had to return the next day for the other half. I was perplexed, as I had never had a two day cleaning. There was nothing special about what they did. It took the same amount of time to do half of my teeth as any other cleaning (half cleaning) I'd ever had previously. I had time the next day, so I agreed to return, though I said this was new. The next day I returned and had the other half done. I left thinking my insurance covered the entire cleaning.
I then received a bill in the mail for $640, the part of the "periodontal cleaning " my insurance didn't cover. I called and said, "What is this? I didn't ask for this.". They said they would cut my bill in half if I paid now with a credit card. Reluctantly, I said, "Send me a new bill." They would not do that. They wanted me to pay for something I never agreed to have done, specifically ignoring what I asked for. When I considered just paying the half, simply to be done with it, they remained shady and said pay now, and then we will change the bill.
Later, my wife, covered by the same insurance, went to a reputable dentist, got a cleaning as asked for, and our insurance, as expected, covered it 100%
Avoid Ideal Dental!
