I love this store so much that I felt like I had to come on here, sign up and post a review for…read moremyself! To be honest, I had checked out this store a year or two ago and because of the bad reviews on here, I didn't purchase anything. I was worried about the return policy and the clothes being "poorly" made and the staff being unfriendly. I had NONE of those problems. After admiring their clothes time and time again, I finally decided I was just going to go for it and buy a few things - if I was out $100 then whatever. Since that initial purchase, I seriously buy from Blue Door almost weekly.
They make their return policy MORE than well known and to me, I could care less that I only get store credit because it gets used on a new purchase within a day or two of getting the store credit refunded to me.
I haven't had any issues with the clothes being of poor quality and almost every time that I wear an outfit from this store I get a compliment. I've been sending so many people their way!
I'm from Maryland so I don't have any personal experience with the actual store, but when I call everyone is very courteous and respectful. My one girlfriend lived in Columbus for awhile and said that she went in for an outfit for a wedding and that they were the most helpful and pleasant people she ever worked with! She walked out with an adorable outfit that the staff put together for her!
If you're on the fence about this place - PLEASE disregard the poor reviews and GO! The only regret I have is not buying from them sooner!! Like I said, I feel so strongly about it that I felt I had to come on here and speak my piece because I'm so upset that the bad reviews kept me away for as long as it did.
Do yourself and a favor and go to (or buy from) the Blue Door Boutique!!