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Rosedale & Drapala- CPA

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

Services - Rosedale & Drapala- CPA

Accountants

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1 month ago

Excellent. Courteous, helpful. In addition, Kelly is also courteous and knowledgeable. Good team!

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10 months ago

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Income Tax Savers

Income Tax Savers

(8 reviews)

I've been using them for over 10 years. They're very easy to work with, prompt and accommodating.read more

I am warning everyone to stay far away from this firm. My fiancé paid over $800 for professional…read moretax preparation, yet when the IRS issued a time-sensitive CP2000 notice due to their filing, this office completely failed us. While Bruce Chan originally handled the file, it was handed off to Joann (who is not a licensed CPA) without a proper transition. This led to staggering negligence and hostility. Joann was incredibly unprofessional, repeatedly yelling at my fiancé over the phone. Most appallingly, when I called to provide information regarding my own taxes, she was extremely rude and hung up the phone on me before I could even ask a follow-up question. No "professional" should ever treat a paying client with such blatant disrespect. The lack of accountability here is stunning. On March 19th, after my fiancé waited over 10 hours for a callback, Bruce finally called at 7:15 PM and was extremely hostile. He actually claimed he was "losing money" on our case--after already accepting our $800 plus payment! He also admitted that Joann is not a CPA, yet she is the one handling sensitive IRS matters and being verbally abusive to clients. Furthermore, they were completely unhelpful in resolving document discrepancies. Rather than professionally guiding us through the IRS requirements, they were dismissive and "dragged their feet," forcing us to handle the IRS response ourselves to meet the March 27th deadline. They do not take their professional responsibilities seriously. Do not trust this firm with your money or your sanity. Picture attached of Joann's unprofessionalism.

Rosedale & Drapala- CPA - accountants - Updated May 2026

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