Can only address personal tax help, not business. In my opinion this is a 5 star guy. Easy to talk…read moreto and understand. Went the extra mile and set up a schedule and printed forms for estimated quarterly tax for 2026, a real time saver.

Horrible Experience. After moving to Long Island, my wife and I sought a tax professional to file…read moreour tax returns. Although John had some questionable reviews, I gave him the benefit of the doubt, and we filed our 2022 returns in March of 2023. Then, in the third quarter of 2023, we received a bill from the Department of Taxation stating that our NY State taxes were not filed. We attempted to contact John by phone, text, and email several times to address this matter. Our communication with John could have been better and more professional. Responses mainly included "I'll look into it" or "I'll get back to you". Finally, six months later, we resolved the matter. John opened an inquiry stating that we did fill in time, and the state dismissed part of the penalty. I still had to pay a small fee. I recommend steering clear of this tax consultant.

Ed has been a lifesaver for us! Ed has been doing both our personal and business taxes since 2018…read more He helped us open our business and has continued assisting us in our daily needs as well as quarterly and annual tax needs. He has guided us throughout everything since we opened our business. Needless to say, we would be lost without him. He is a pleasure to deal with both personally and professionally.

Highly recommend Edward Helm as your CPA he is honest he does not rip anybody off without a doubt…read moreI'll continue getting my taxes done with Edward Helm!

I hate having to write this, but after jumping through hoops with this company I have no other…read morechoice. My husband went to Herbert to file our taxes and it has been a nightmare. We filed almost 2 months ago and still haven't received our taxes and there is no record that they were even filed. Every time we call they told us they fixed it, yet they haven't. It has just been excuse after excuse- "we didn't sign our forms" (we definitely did), "we didn't pay them" (we definitely did!), "it was too early to file", the owner is "too busy" to talk to us, our tax accountant is never working or is also "busy". Save your time and money and go elsewhere.

they are very rude and absolutely careless for people. they will give you excuse after excuse…read more nobody from the front desk too the accountants care about anybody. horrible experience with this place, massapequa r&g brenner is terrible

I am so thankful ! They save us so much money and time ! They did everything and resolve our issues…read morefrom 2001-2005 ... IRS froze our accounts and we get all money back , because of them ! Was not easy case but , they did it !! Thank you to Erin for her patience with me and the whole team !!!

The team at Vazquez & Associates have been amazing to work with. I had a situation where I was…read moretrying to figure out the estate tax situation where the estate hadn't filed for its taxes for the past 6 years. Louie and his team took on my job with knowledge, professionalism , and clear communications. Willing to take the time to answer my many questions and address any of my concerns with concise explanations. As new aspects of the estate became clear, they quickly addressed the discovery and even took the time to validate the information. The estate itself was a headache, but between Louie, Erin, Priscilla, Martha, and Tania, they gave me the trust and confidence that at least the estate taxes were being done to the best of our abilities.

I found William online and honestly he is a straight up guy to the point and great person. I would…read morerecommend him for all your tax needs.

William and his team are hands up the best, I've been doing my taxes with them for many years…read morethey're very friendly knowledgeable and professional great place to due your tax return . Im very happy with the experience and results, i will definitely recommend william Ramos cpa

Using them for years. Always reliable. Available for questions. Responsive. Highly recommend!read more

I have been using CSA since the mid 1990s and they have always been professional and a pleasure to…read moredeal with.

In April 2024, the NYS Department of Taxation sent a request for documentation regarding the Right…read moreof Return Credit. I provided this to you, yet you failed to respond. As a result, in July 2024 NYS disallowed the credit and placed me in collections. I have since met with you five times in your Jefferson Valley office. Each time you acknowledged the issue, but no corrective action was taken. Because of this, I now owe $490 in tax, penalties, and interest--a liability created solely by your inaction. R&G Brenner's own RGB Shield Accuracy Protection Guarantee states: "If you ever receive a letter from a taxing authority disputing a tax position, we'll help you rectify it. And if you are charged any penalties or interest as a result of an error we made, you're covered up to $2,000." My situation clearly falls within this guarantee: * I hired R&G Brenner for a paid, current-year return. * Your error caused the liability. * The amount owed ($490) is well under the $2,000 coverage. I am demanding that R&G Brenner immediately: 1. Assume responsibility for the $490 liability. 2. Submit a corrected filing to NYS to resolve the matter. 3. Provide written confirmation within 10 business days. If this is not resolved, I will escalate to the NYS Attorney General, Division of Consumer Protection, IRS Office of Professional Responsibility, and Westchester County Consumer Protection, and I am prepared to pursue civil action. This is how a simple transaction has been addressed.

We've always gone to another R&G Brenner location and LOVED our tax preparer. Unfortunately she is…read moreno longer there so we had to look for another location and came to Bethpage because we saw great reviews. Terrible experience there. We felt like our requests were not being respected and we were pressured to file one way because the preparer didn't want to spend more time figuring out the numbers for both married filing single and married filing separate. He literally sighed and said "thats going to take a loong time" and then proceeded to still not do what we asked, despite us asking multiple times. Spoke with Dan the second time and he was able to check both amounts within MINUTES with a click of a button. Customer service reached out and assured me that my amendment would be taken care of. However, when I went again in April (to a different location) the way that the first preparer did our taxes, it was NOT able to be amended. This mistake will cost me an extra $6,000 next year, which we cannot afford, on top of the $365 I paid to get my taxes done incorrectly (which I requested to have refunded due to HIS mistake and was denied), AND we got back $4-500 less than we would've gotten if he had done what I asked. I do not recommend getting your taxes done here. My husband could have done our taxes himself on TurboTax for 1/3 of the price, and saved $6k.

I've been using them for over 10 years. They're very easy to work with, prompt and accommodating.read more

I am warning everyone to stay far away from this firm. My fiancé paid over $800 for professional…read moretax preparation, yet when the IRS issued a time-sensitive CP2000 notice due to their filing, this office completely failed us. While Bruce Chan originally handled the file, it was handed off to Joann (who is not a licensed CPA) without a proper transition. This led to staggering negligence and hostility. Joann was incredibly unprofessional, repeatedly yelling at my fiancé over the phone. Most appallingly, when I called to provide information regarding my own taxes, she was extremely rude and hung up the phone on me before I could even ask a follow-up question. No "professional" should ever treat a paying client with such blatant disrespect. The lack of accountability here is stunning. On March 19th, after my fiancé waited over 10 hours for a callback, Bruce finally called at 7:15 PM and was extremely hostile. He actually claimed he was "losing money" on our case--after already accepting our $800 plus payment! He also admitted that Joann is not a CPA, yet she is the one handling sensitive IRS matters and being verbally abusive to clients. Furthermore, they were completely unhelpful in resolving document discrepancies. Rather than professionally guiding us through the IRS requirements, they were dismissive and "dragged their feet," forcing us to handle the IRS response ourselves to meet the March 27th deadline. They do not take their professional responsibilities seriously. Do not trust this firm with your money or your sanity. Picture attached of Joann's unprofessionalism.