I have bought numerous pieces of furniture from furniture fair and I loved them all! Great sales…read morestaff and Management! I tried to go back to lazy boy and I just couldn't find what I wanted. so back to furniture fair I went. Also the delivery guys have been great too. Mary and Sarah my dog

Great experience from start to finish !!! Julie my sales consultant was amazing at helping me find…read morethe perfect custom made couch, from what fabric, cushion fillings, and pillow designs, She also knew quite a bit about the beds so I purchased a mattress too, everything about the furniture she helped me pick out was perfect size and beauty with quality at an unbeatable price!! This was my second round getting furniture bc I wanted to upgrade my couch and bed . I chose furniture fair four years ago as well and customer service was superb! Quality for the price, also superb! Now to mention the delivery process.. SMOOTH ! Better than any other company I've dealt with! The delivery men are polite, professional and efficient!!! All three experiences have been enjoyable and truly appreciative of how they do business. This is my place when I think of furniture shopping. .

People of Springfield. You don't know the wonders you possess. Gaier's Furniture is absolutely…read moreinsane. There's so much to see. Everything is one of a kind. Furniture, lighting, upholstery, window treatments, rugs... Room after room, the mind boggles. Bob Gaier is the owner. He's a fascinating person to talk to. I really can't explain it. His taste, his knowledge, his passion for interior design, it's breathtaking. You really should do yourself a favor and experience the pleasure of buying a piece of heirloom quality furniture from this genius. I know the flea markets on the highway are a big draw but Gaier's will transport you to another world. Call the number to set up an appointment or look for the open sign in the front window. Hours vary. The best anywhere, five stars.

Gaier's is Springfield's best-kept secrets when it comes to the ultimate in fine furnishings and…read moredecorating expertise. Their inventory of unique furniture, collectibles, drapery and upholstery fabrics has to be seen to be believed. The owner, Bob Gaier, has made this hometown business his life's passion and you could spend an entire day listening to the stories behind many of the items there...a silk chair with Princess Di's crest. child-size furniture that Bob created for the small fry, leather that is hand-tooled and stitched, some antique pieces..I could not begin to describe all I found when I just stopped in there not long ago. This is not your run-of-the-mill furniture stores- it is fine quality craftsmanship items and is priced accordingly. The store is open when the OPEN sign is on and if Bob is out on a job, you will find a note as to when he will be back or how to call him on his cell phone. This is posted at his side door. Well worth working around his hours. Parking at the side of the store.

luke was amazing and of great assistance! he was greatly knowledgeable and was very kind.read more

We've been shopping at Lower Valley Furniture for 20 years. Great prices, great service and great…read moreselection!

They did an amazing floral arrangement for my parents anniversary! Very personal service and the…read moreflowers were beautiful!

My favorite place to go. The store, the atmosphere, the owner & her family....AMAZING!! They have…read moregifts, coffees, jewerly, candles & so much more. They offer floral arrangements, made to order & delivered!! If you're in Xenia, you have to stop in. Everyones family!

We got service on our chair the same day!!! James was great and knew just what to do to help…read more Yay!!!

My husband and I just purchased new living room furniture, and we did shop around before making our…read morepurchase at Cedar Hill Furniture. We bought the furniture based on the quality of the product, and, of course the sales price. We also returned to Cedar Hill based on the customer service we received. Alivia Adkins does a great job as she is so helpful, explains all the features of the different brands and styles, and has a friendly and sweet personality. And, she is not pushy which we greatly appreciate! We are extremely impressed!

I had the best shopping experience here. They recently had a grand opening and had great sales…read more They have quality furniture with very good pricing. Jeff is friendly and will help you find what you need. Would recommend!

Horrible furniture. Made crappy and then when you want it fixed they want to charge delivery fee…read more And it's still horrible!!!! My dog could see better!!!!

My parent had unexpected major surgery and was having issues at home getting up and down safely…read more Looked online for pricing in the local area and what stores were around with a budget of $800 or less. Came in this store when they opened. Walked in and two guys helped me right away. I told them what I needed and they showed me one and went online to show me what was available in stock. They gave me a great deal and free delivery that day! Since it was urgent they got it to me at 3pm that day and no issues! Would definitely come here again and the chair has all the options: lift, recline, massage and heat! My parents were very happy and this chair is definitely a life savor. These guys are very professional and love what they do.

My recliner couch broke within 2 weeks. After almost 3 months of still not being able to get it…read morefixed i had to file a complaint with the BBB.

We ordered an Amish Entertainment center January 2021. It was crafted beautifully. However, it…read morewas a very long wait. Delivered September 2021. It came in a month earlier, but either the owner, Jeremy, or his assistant, wasn't satisfied with the finishing. They sent it back for refinishing. Good luck having a large store do that. We love the way the draws close. Very smooth. I'd like to add an additional comment on the dining set, see our previous post. We now use it daily and it cleans beautifully. Just a drop of water on a microfiber cloth. Of great importance, if one of the chairs should be damaged, (very unlikely)you can just order another one. I have seen numerous complaints from customers of large furniture stores, stating that when they wanted a replacement, the item was no longer available. That's a big advantage in ordering custom handmade furniture.

We are very pleased with the quality of the our new kitchen set. However, we are very dissatisfied…read morewith the customer service. When we asked any questions about issues with the order, Jeremy got very defensive and really did not listen. If I would ever need additional furniture, I would seed a different dealer.

What a surprise from the outside of the building it did not look inviting once I was inside I was…read moremore than impressed

I came into the store with my husband. We spoke with two employees, one was the manager I did not…read morecatch his name but he was very polite and friendly well put together offered tons of information and was tons of help! The OTHER employee was something else. Our sales person was named Ashlee. We could hear her hollerin from the desk all the way from the other side of the store! She was dressed in a slutty outfit and we thought she was another customer until she introduced herself! I wish ladies these days would dress with some respect for themself specially if your at work. We ended up going to another store in Dayton. We liked the couch they showed us but we just couldn't deal with seeing all that we saw on this sales lady everytime she checked a price tag.

My wife and I were pleased with the service we received from your store. There was a good selection…read moreof products and we found what we needed. We have since received our purchase and the delivery service was excellent.

NOT BUY FURNITURE FROM ASHLEY FURNITURE IN BEAVERCREEK! If…read moreI could give zero stars, I absolutely would. My experience with this company's customer service was deeply disappointing and unprofessional. I paid for bronze delivery, but instead of bringing the furniture inside, the drivers left it outside on my porch--and brought the wrong chair altogether. When I called to resolve this, the representative admitted the salesperson entered the order incorrectly. Yet, despite it being their mistake, she claimed I would be responsible if anything happened to the wrong item sitting on my porch. To make matters worse, she stated they couldn't exchange it until Tuesday--a full week later. When I asked if they could return the next morning to correct their mistake, she flat-out refused. Then on Tuesday they kept delaying by rescheduling the times three different times! Then when they came to bring my right furniture and pick up the wrong furniture we obviously were recording to prove nothing was wrong with the furniture! The delivery drivers were very unkind and unprofessional by saying "go ahead and record me" && being extremely nasty! Also throwing the pillows on the floor after we had in plastic! we brought the cup holders out to them because they forgot them && they get an attitude and just throw them in the truck! A company that values its customers takes accountability and makes things right promptly, even if that means making an extra trip. A Customer satisfaction is clearly not a priority here. Especially even from the delivery drivers being unprofessional and rude! I highly recommend avoiding this business based on the appalling service I received.