I've lived near Richmond for a long time and have been ordering pizza here for over two decades. This location has seen transitions, and I remember well what stood here before: La Gustosa--an institution in every sense of the word. Let me be direct. The pizza at Rosati's is no worse than Domino's. That's not meant as a compliment--it's meant as a baseline. It's consistent, predictable, and serviceable if you need something quick. But it's not in the same league as what this space once represented. Not close. In a strange way, part of me is grateful La Gustosa is gone and Rosati's took its place--because if La Gustosa were still here, I'd probably be 20 pounds heavier. That place had gravity. Rosati's doesn't. I've ordered here more than half a dozen times hoping for a different outcome. Each time, the result has been the same: acceptable, forgettable, and entirely lacking in the kind of care, flavor, or identity that makes you want to come back. And that's really the point of this review. Richmond is wide open. There is a genuine, almost glaring opportunity here for someone with vision and execution to step in and build something exceptional. Not just better pizza--but a real Italian kitchen. Or a serious Szechuan or Chinese concept. Or sushi done with precision. Or a proper steakhouse. Or Latin, Greek, or barbecue executed with intent. The demand is here. The competition, frankly, is not. Rosati's isn't offensive. It's just... a placeholder. And in a market like this, placeholders don't last forever. To the right entrepreneur: this town is waiting read more

Bun charred Driver forgot the drink so he had to go back and get said drink Kinda a let down after a crappy week man read more

Rosati's Pizza - How you send this out the door bro, plus make sure your drivers double check the order to make sure they have the beverage. - Pizza Near Me - Richmond, Illinois

Food is always great not just the pizza. Customer service is also top notch . Glad to have a good resturant near by.

Been coming to this location since they opened and everything is always very good! The team are always nice and accommodating! read more

Rosati's Pizza - Lasagna ! - Pizza Near Me - Richmond, Illinois

Chicken was delicious. Pizza is always good. My go to pizza. The service on the phone is always top notch.

First visit December 16th 2023 and it was excellent. This place is super clean and professional. Had an 18 inch pepperoni pizza and 3 appetizers. The mozzarella sticks were perfect and the fried mushrooms were great too. Will visit again read more

Pick up order. First time customer. Won't be going back. Ordered a large pizza and wings for $53? 16 inch cheese pizza says $18.99. I asked on the phone for mushroom, onions, green pepper. Pizza then cost $32? Got there to pick my food up. On the menu there is a 16" pizza with the same 4 ingredients listed for $26? I asked why I was paying $32. Was told it was how I worded my order on the phone. You're upsetting people over $6 and making them not want to come back? Odd. read more

Love this local chain. Pizza is great, quality of other food items are good too. If you get a chance, try the dough nuggets as an appetizer. My kids love it. read more

Burnt crust on sausage and black olive deep dish pizza. Not going back anytime soon. read more

Great Chicago style pizza. Tremendous salad . Fantastic chicken Parmesan sandwich. Never had a bad meal. Excellent service

I hate to give one star and complain about price, but here goes. $48 for a small cheese and XL 3 topping. Sure if one was deep dish, but these were both thin crust. Picture shows lack of toppings. They used to load the toppings. I understand price increases because of supply chain issues, etc. I'm inside paying and make a comment about $50 is a little excessive for two pizzas... Another employee walks up, asks if I have a coupon. I respond no I was unaware. She says oh there's a free small cheese pizza coupon. So you're going to tell me about a coupon that I don't know exist or where to find, but not offer the coupon to me?? Will not be dining here anymore. I'd rather drive to Pell Lake and go to Upper Crust. read more

Rosati's Pizza - XL 3 topping. One piece of sausage per slice and very little onion and green pepper. - Pizza Near Me - Richmond, Illinois

Pizza was very bland. The sauce had no spices, just pain tomato sauce, and the toppings were just thrown on the top and not distributed evenly. The waitress wasn't rude, but not very friendly either. You can tell she did not want to be there. Disappointing, not what I expect from a Rosati's. read more

The pasta and pizza was delicious! Would definitely come back. The staff are the nicest people! Brian the general manager made sure we were satisfied and actually served us. Great guy! read more

The chopped salad here is top-rated! So often when I order salad at a restaurant I am picking out bits of brown, wilty, gross lettuce. Rosati's makes an amazing chopped salad with the freshest ingredients - crunchy, fresh, packed with stuff, and delicious. I have had it more than once and they never disappoint! They also have a better wine selection than many restaurants which only have a bottom-tier house wine. Very friendly staff. read more

Food was delicious. Many options on sizes. I would've given 5 stars but I tried for 15 min to place on line and gave up as I couldn't get past a certain point. Called order in which was large but one pizza was ordered with spinach but when we got back home, it was sausage. The ticket showed order correctly so mistake happened in the prep. Other than those little cliches, pizza was fabulous! Thank you! read more

I'm finally getting around to writing my review after catering two parties. I catered food for a baby shower and for a graduation party. (June and August) Everything was so easy. From the time I made the phone call, to the time I set it out for everyone to eat! I spoke to the manager, Brian, who was so helpful and really made it less stressful for me, knowing that I didn't have to worry about making the food. The food was amazing, they really did a great job. Both times! I will continue to cater from here. Plus, it's reasonably priced. Thanks for providing excellent service and food! read more

Great stop for lunch or dinner, very convenient place for IL/WI resident's to meet. The food was good and priced accordingly. What makes this place stand out is the exceptional owner & staff. The owner takes a lot of pride in his establishment and it's obvious. The building is clean, well maintained & has a great comfortable atmosphere. Normally I don't like large television's in a restaurant but it's at a reasonable level, and you can still enjoy a good conversation. Thanks Brain, we will definitely be back again. read more

Been to others but the first time st his somewhat new location. The decor is gorgeous with a heavy sports bar/tv motif. Lots of action and a good atmosphere. We went with the deep dish cheese and sausage and it was great. Cooked perfectly. A great option on 12. read more

Great place with great service even in these trying times, pizza is great n so is the deluxe salad, large n good enough for two days.

Rosatis pizza has great pizza and pasta. I have never had bad service inside or delivery. Price is reasonable. The italian beef with gianara is awesome. I would totally recommend Rosatis. read more

Pizza is delicious. Wife liked the Italian beef sandwich. Love the rewards program too

Staff was friendly and pizza was good but a little spicy. Would go back but nothing special

While the pizza tasted good there were a few issues. You would think if you ordered 1/2 with certain toppings they would cut the pizza according to the line of toppings. Unfortunately that didn't happen. Of bigger concern was that not one of the four people I saw had masks on. I understand they have plexiglass at the register but how about the people preparing the food, walking around the kitchen, making deliveries, etc. very disappointed. We won't be ordering from there again. read more

Horrible customer service! With businesses struggling, I would expect a level that is much better.

This is a hidden gem that I'm trying to tell everyone about. They have 16 large flat screen TV s in there and not so loud that you can't hear yourself talk and enjoy family or friends. they have USB ports and all the outlets so you can charge your phone. They only use ingredients from Italy and you could taste it in the product that they put on the table. Best pizza that I have had in a long long time hands-down. The staff and owner are super friendly. Perfect environment to just hang out with friends or even enjoy an evening with your family. There's specials all throughout the week Monday through Thursday. Very good reasonable side salad that if you went anywhere else you would be charged two or three times that price. And the prices are so reasonable ! We were able to eat there with a 18 inch pizza with two toppings, three side salads and an appetizer and two alcoholic beverages and we were out the door a little over $50. You won't be disappointed!! read more

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I love pizza and this was just ok. There was an issue with my order so when I arrived to pick it up it hadn't even been started yet. I was asked to come back in 30 minutes. This was the first time I was trying Rosati's so my initial impression didn't start out well. Pizza was hot when I picked it up but nothing special. read more

This is a hidden gem! I don't know if people realize this but it is a sit down restaurant with a fantastic bar ,13 large flat screen TVs and a great atmosphere. It's clean it's comfortable it's safe everyone should be flocking to this location. Now to get to the best part : the pizza! Best pizza hands-down by far that I've had in a long time All the ingredients come from Italy it has a different taste that is super fresh and rich. The owner is a fantastic guy who spent plenty of time talking to us at the table describing how he gets the ingredients and how he puts together the Pizzas The waitress and bar staff are friendly and responsive. there's plenty of specials every night that you can take advantage of. This is one review I was anxious to put down so everyone can understand what they're missing out on read more

Always great pizza and delivery. I don't understand how this is the only pizza place that delivers to our address but hey, we'll take it!!!! The thin crust is so good!!! The person answering the phone and taking your order is always very pleasant, friendly and helpful! Love their service. Always so friendly read more

The food here is excellent. Thin crust or double dough, it has never disappointed me. When dining in the staff here is very friendly and welcoming. Very pleased to have food this great so close to home! read more

Passing through town on a day trip, found this absolute gem. The best Rosati's I have been to in the IL/WI area. Pizza and apps were cooked perfectly, service was excellent. Love the sports bar set up. The owner Brian even came out to chat with us to ensure everything was correct. Will be back again. read more

I come every week for lunch the calzones are unbeatable and love see the awesome manager Brian and the staff, the food is always amazing, service on point! Highly suggested read more

I ordered a half rack of ribs. Excellent choice. Took it home and ate a mighty fine meal. The price was right!

My daughter went here for lunch after school, poor service all around. Waited 30+ to place order, food took forever, she wanted desert and the server wouldn't even bother to ask if her and her friend wanted desert. Bad service. read more

Love the pizza - usually. Weird but seems to taste different every time. It's always piping hot.

Brian, the GM, was the bartender tonight but he was also handling keeping all the customers in the restaurant happy on a Friday night. He managed all the phones, making drinks and ensuring the other patrons are happy. I grew up in Richmond but hadn't been back in awhile. This was our first time to Rosati's and he made me the BEST amaretto sour I've had anywhere in the world. It was amazing and their service and smiles was phenomenal. Can't wait to come back! read more

Great pizza their meat pizza was the best I ever had!!! Also they had amazing workers there very nice!!!

First, the place is a beautiful , comfortable, clean. I wanted to love it. waitress was great. Pizza was so-so, chicken strips meh!. This area has great pizza so I figured this place would too. Nothing wrong with the overall flavor but the crust looked pre made as the bottom looked perforated. Not quite a thin crust but very uniform and lacking flavor with the crust. I think it is probably purchased from a supplier already done. same with the chicken strips. Bland coating and gristle in 2 out of the 5 strips. Not a bad experience but the menu price does not warrant a crust like this. read more

I don't like them!!! Nothing to enjoy here unless you like burning money!!! Really rude staff and the place doesn't seem well ran.