Dr. Morell was the first doctor to listen to me when I talked about my knee pain and didn't…read moreimmediately write it off as being weight related or female hysteria. He did a thorough exam and diagnosed me with hypermobile joints super quickly, then asked me questions about other aspects of my health that I didn't even realize were connected until I looked up HSD later. His staff have always been very kind and supportive to me, and it really makes a difference knowing exactly what's wrong so that I can have the right treatment. Also, side note, I think it's WILD that people rate the doctor based on the attitudes of his receptionists. It's not like he's instructing them to be rude - that would be crazy - and he can't micromanage every interaction. Get a grip.

Nurses horrible. Office manager Tom. Was rude to me and mother when I dropped her off.read more

WoW all can say is WoW Did A Bang up Job Been 20 Hours and still No Pain! Had a list of six-eight…read moreGuess I picked a good one. Got their Late, Handled Paper work finished about 11am had the Interview with Dentist told me what was needed I agreed asked if he could do that day They cheeked and decide if I waited and Hour yes they could I did not have to make another Appointment as I Lived in Oneonta, NY. done as of 2PM, Drove Home ate some Lunch Small Supper at 5PM, Bed at 10PM Took Tylenol Before Bed and again after I Woke up at 6AM, Still No Pain in that Area. the office was clean and well organized!

Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.

I injured my left arm and had surgery. My doctor, Dr. Russell LaFrance from Hamilton Orthopedics…read morereferred me to them. He stated that they were the only ones "that knew what they were doing" regarding rehabilitation for my injury. He was right! On the first day of physical therapy, everyone was very friendly and welcoming. The atmosphere at RM Physical Therapy is all about healing and getting stronger. I want to give my most sincerest thanks and gratitude to my therapist, Erik Harris. He was very kind, patient, and helpful. Under his guidance, I completed my rehabilitation program. Now, I am back in he gym and continuing on with my strength and fitness goals!