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    Roots Tree Service

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Roots Tree Service

    Tree care services

    Tree pruning or trimming

    Tree removal

    1 More Service

    Tree stump removal

    Roots Tree Service Photos

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    A Step Above Tree Care - Mulch pile left behind

    A Step Above Tree Care

    (4 reviews)

    We were very pleased with removal of two trees and stump grinding performed by A Step Above Tree…read moreCare. Dave was easy to work with and provided the lowest bid. The crew took care to protect our lawn by putting down plywood on the soft ground before equipment was placed there. They did a great job cleaning the work site when finished. I would hire them again and recommend the company to others.

    TLDR; I can't recommend anyone use this company. If you do, get everything in writing from start to…read morefinish. They will lure you with cheaper cash payment, but don't, it's not worth the headache. Be aware of upcharges. They will also leave trash (soda and Gatorade) cans behind for you to clean. Early August, we hired A Step Above Tree Care to remove a few trees and trim some up. Guy came out and quoted a price for cash and with Credit Card. Because nothing was written down, as best as memory serves, it was to remove two trees (with a maybe on a third, fruit/berry bearing tree) and trim three trees, with the expectation that I could keep some of the wood from our trees, and that never happened. We agreed to $2000 cash to get it all done. He agrees for Wednesday, the 10th of August. They showed up early morning getting to work. I would have preferred to schedule a window of time so that I was informed and we could let our neighbors with young kids know. We certainly wouldn't have agreed to that time. All of that said, things appear to be moving smoothly until they are packing up to leave without cutting the third tree down and upcharges us $300 for it, insisting it was not part of the agreed work. They have us over a barrel at that point, so, I agree to get that tree removed for the additional cost. They do a decent job there and ask for payment. We give him the $2000 originally agreed upon with the agreement that we'll pay him the $300 on Friday(8/12/22) when he grinds the stumps. I don't know if it is standard to grind them or not, but they made quite the mess around were the trees were. They left their garbage throughout our yard, multiple bottles and can just left behind. Again, he shows up unannounced, early in the morning Friday and grinds the stumps and came to the front door. Unfortunately, no one was in a position to answer the door that morning. I messaged him, asking about the receipt and seeing the big piles of mulch. At that point he wants to upcharge again, $250 to clean up his mess. Claims to have a receipt and will give that upon payment. I said we'd keep the mulch and would like the receipt. Fast forward to today (9/28/22), a random truck is in the street blocking my driveway with a person claiming to be a brother with an "invoice" for the work done. This reminded me to leave this review of their work. I cannot recommend less. The tree removal and trimming appear well done, but I am not a professional. The whole experience outside of that was unprofessional and off-putting to be generous.

    Roots Tree Service - treeservices - Updated May 2026

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